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February 9, 2024 Service bulletin

Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles...

Ford technical service bulletin SSM 52244 for 2021 Ford F-150, 2023 Ford Explorer and 2022-2023 Ford F-150 Hybrid and others.

Bulletin number
SSM 52244
Component
Power train: automatic transmission: control module (TCM/PCM/tecm)
Summary
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM) and auto start/stop disabled. This may be due to a loose wiring connection to the belt integrated starter generator (BISG). The Workshop Manual (WSM) has recently been updated to provide new direction for DTC P0A1E. Refer to the WSM, Section 303-06 Starting System, Diagnosis and Testing, Starting System for applicable diagnosis.

Owners of these vehicles have filed 456 complaints in the transmission category.

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