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March 28, 2024 Service bulletin

Ticking noise coming from the front seats when the heated and cooled seat feature is in use

Ford technical service bulletin SSM 52398 for 2024 Ford Mustang.

Bulletin number
SSM 52398
Component
Seats
Summary
Some 2024 Mustang vehicles may exhibit a ticking noise coming from the front seats when the heated and cooled seat feature is in use. This may be due to the seat backrest blower motor fan contacting the housing. To correct this condition, replace the front backrest blower motor with the updated version (service part number PU5Z-18D507-B). For claiming, use causal part 18D507 and applicable labor operation in Section 12 of the Service Labor Time Standards (SLTS) Manual.

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