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October 5, 2024 Service bulletin

An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable

Ford technical service bulletin SSM 53020 for 2024 Ford F-150, 2024 Ford Expedition and 2024 Ford F-250 SD and others.

Bulletin number
SSM 53020
Component
Unknown or other
Summary
An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: 2024 F-150/F-Super Duty built on or before 08-Apr-2024 2024 Expedition/Navigator built on or before 07-Mar-2024 2024 Corsair built on or before 30-May-2024 2021-2024 Mustang Mach-E built on or before 20-May-2024

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