Complaint A creaking noise can sometimes be heard when the automatic tailgate is closing/opening

Bulletin number

LI72.20-P-078560

Component

Structure: body

Summary

Complaint A creaking noise can sometimes be heard when the automatic tailgate is closing/opening. Cause Grease in the upper ball socket (ball socket with larger diameter) of the liftgate control (HKS) drive unit could not be distributed optimally across the ball surface and this can consequently result in increased friction between the ball socket and ball pin. Remedy Smear existing grease in upper ball sockets of drive unit completely across ball surface using a brush (see picture). To do so, the HKS drive unit must be removed (see WIS references).

Owners of these vehicles have filed 8 complaints in the body category.