The contact owns a 2023 Mercedes-Benz EQE 350 4Matic. The contact stated while driving 40 MPH, the vehicle jerked and unintendedly decelerated to 20 MPH. Several unknown warning lights were illuminated. A message advising that there was no more battery power and to pull over was displayed. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The vehicle was taken to the dealer, where it was diagnosed and determined that the electrical systems had failed. The dealer rebooted the vehicle; however, the failure recurred while driving. The vehicle was towed to the dealer, where the control unit software was updated, and the battery management system software was updated under Mercedes-Benz Campaign Number: 2024060002. Additionally, the dealer test-drove the vehicle; however, the failure could not be replicated. The vehicle was repaired. The contact stated that she had stopped driving the vehicle due to safety concerns. The contact related the failure to the federal safety agency Campaign Number: 24V372000 (Electrical System). The manufacturer was notified of the failure and informed the contact that there was a consideration to buyback the vehicle. The failure mileage was approximately 2,707.
The worst 2023 Mercedes-Benz Eqe SUV 350 4matic problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical1
Problems by type
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- Electrical1
Recalls 3
Back over prevention: warnings: external/pedestrian alert
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
- Risk
- A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
- Remedy
- Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025070005.
Recall number 25V366000 · Recall details
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V‑115. An incorrect fuse box that was not designed for the vehicle may have been installed.
- Risk
- An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
- Remedy
- Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025050003/4.
Recall number 25V255000 · Recall details
Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm): software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
- Risk
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2024060002.
Recall number 24V372000 · Recall details
See all 3 recalls for the 2023 Mercedes-Benz Eqe SUV 350 4matic
Technical service bulletins for the 2023 Mercedes-Benz Eqe SUV 350 4matic 197
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- When switching the front passenger display on and off, sporadic images may be shown that are similar to...
- Issue A software update will be performed that provides enhancements to the robustness and system...
- Slight creaking noises when steering
- A software update will be performed that provides enhancements to the robustness and system stability of...
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable
- Radio station cover art does not refresh when switching stations
- Clanking noise from the area of the speakers in the doors
- Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
See all 197 bulletins for the 2023 Mercedes-Benz Eqe SUV 350 4matic
What 2023 Mercedes-Benz Eqe SUV 350 4matic owners say
Most recent owner complaints, unedited.
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Other model years
20232024
Questions about the 2023 Mercedes-Benz Eqe SUV 350 4matic
Is the 2023 Mercedes-Benz Eqe SUV 350 4matic reliable?
Owners have filed 1 complaint about the 2023 Mercedes-Benz Eqe SUV 350 4matic, close to a typical Eqe SUV 350 4matic model year.
What is the most common problem with the 2023 Mercedes-Benz Eqe SUV 350 4matic?
Electrical system, with 1 complaint.
How many recalls does the 2023 Mercedes-Benz Eqe SUV 350 4matic have?
3 recalls, covering back over prevention and electrical system.
Was there a recall on the 2023 Mercedes-Benz Eqe SUV 350 4matic electrical?
Yes, 2 recalls: 25V255000, 24V372000. Check your VIN to see if your car still needs the free repair.
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