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2022-2025 Mercedes-Benz AMG Eqe 53 4matic, Mercedes-Benz EQE 350+ and others recall: external/pedestrian alert

Mercedes-Benz USA, LLC reported this safety recall on June 5, 2025. It covers about 94 vehicles.

vehicles affected
94
reported
Jun 5, 2025
owners notified
Aug 1, 2025
related complaints
55

Back over prevention: warnings: external/pedestrian alert

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025070005.

Recall number 25V366000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 55 complaints about driver assistance problems.

2025 Mercedes-Benz AMG Eqe 53 4matic2023 Mercedes-Benz EQE 350+2024 Mercedes-Benz EQE 350+2023 Mercedes-Benz Eqe 500 4matic2024 Mercedes-Benz Eqe 500 4matic2023 Mercedes-Benz Eqe SUV 350+2024 Mercedes-Benz Eqe SUV 350+2025 Mercedes-Benz Eqe SUV 350+2023 Mercedes-Benz Eqe SUV 350 4matic2024 Mercedes-Benz Eqe SUV 350 4matic2025 Mercedes-Benz Eqe SUV 350 4matic2023 Mercedes-Benz Eqe SUV 500 4matic

Questions about recall 25V366000

Is there a recall on the 2022-2025 Mercedes-Benz AMG Eqe 53 4matic, Mercedes-Benz EQE 350+ and others external/pedestrian alert?

Yes. Recall 25V366000, reported on June 5, 2025, covers about 94 vehicles.

What is the fix for recall 25V366000?

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025070005.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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