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November 13, 2024 Service bulletin

Noises (creaking/squeaking) from liftgate lock while driving

Mercedes-Benz technical service bulletin LI72.20-P-078562 for 2022-2025 Mercedes-Benz GLA 250, 2022-2025 Mercedes-Benz GLB 250 and 2022-2024 Mercedes-Benz Eqb 300 4matic and others.

Bulletin number
LI72.20-P-078562
Component
Structure: body
Summary
Complaint Noises (creaking/squeaking) from liftgate lock while driving. Cause Under analysis. Remedy Please create a TIPS case with the below information and send to the Body/Chassis/Entertainment inbox. -- Video of the complaint with and without the rear hatch interior trims installed. -- Vehicle history (accidents, damage, etc.)

Owners of these vehicles have filed 3 complaints in the body category.

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