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January 4, 2025 Service bulletin

Noises (creaking/squeaking) from liftgate lock while driving

Mercedes-Benz technical service bulletin LI72.20-P-078562 for 2022-2025 Mercedes-Benz GLA 250, 2022-2025 Mercedes-Benz GLB 250 and 2022-2024 Mercedes-Benz Eqb 300 4matic and others.

Bulletin number
LI72.20-P-078562
Component
Structure: body
Summary
Complaint Noises (creaking/squeaking) from liftgate lock while driving. Cause Under analysis Remedy 1. Grease liftgate lock at the marked position with A0009893860 and then carry out an additional drive to assess the noise. 2. If the noise is remedied, vehicle return to the customer 3. If the noise continues, please create TIPS case with videos of the problem and send to the Body/Chassis/Entertainment inbox.

Owners of these vehicles have filed 3 complaints in the body category.

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