Some 2025 Expedition/Navigator vehicles equipped with 3rd row power seats may experience an inoperative...

Bulletin number

SSM 53955

Component

Seats

Summary

Some 2025 Expedition/Navigator vehicles equipped with 3rd row power seats may experience an inoperative power fold condition when a seat control switch button is pressed (3L, Center or 3R). This condition may be caused by an obstruction detected during a prior power fold event, triggering a protective lockout. 3rd row seat power fold function may be restored with the following relearn procedure: 1. Start the vehicle and open the tailgate. 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent from folding/unfolding. 3. Slide the 2nd row seats forward. 4. Press and hold the center 3rd power fold seat control button (located between 3L and 3R) for 1 minute. The seats will begin to move. 5. Continue holding the center button for an additional 5 seconds after the seats have stopped moving. 6. Press the 3L and 3R buttons independently to verify that the seats are folding properly. If the inoperative condition remains, continue with normal diagnostics in Workshop Manual (WSM), Section 501-10C. The Owner's Manual and WSM have been updated with this revised procedure.

Owners of these vehicles have filed 6 complaints in the seats category.