Complaint Crackling and cracking noise from the outer wheel on the front axle when cornering Cause The...
Mercedes-Benz technical service bulletin LI40.10-P-059248 for 2022-2024 Mercedes-Benz EQS 450, 2016-2023 Mercedes-Benz AMG C43 and 2021-2024 Mercedes-Benz S 580 and others.
- Bulletin number
- LI40.10-P-059248
- Component
- Suspension
- Summary
- Complaint Crackling and cracking noise from the outer wheel on the front axle when cornering Cause The noise is generated by a micromovement on the contact surface between the rim and the brake disk (wheel bolt group) and may be intensified by potential soiling. The more lightweight rim (AMG forged rim) transmits the noise louder; in the case of cast rims, the noise is generally not perceptible. This is not a technical defect, but rather a complaint concerning comfort. Safe operation of the vehicle is ensured at all times. Remedy Important note: The operations described below do not represent a permanent remedy in every case. The noise may reoccur again after an indefinite period of time; sanding the rims with abrasive media multiple times is not permissible. Only cleaning using the Hazet tool 4960-160 (recommendation) can be performed without any concerns each time the wheel is changed or if the complaint reoccurs. Replacing the parts (rim, wheel bolts, wheel bearings, wheel hub, brake disk) is not expedient in the event of this complaint. Clean the components of the wheel bolt connection according to the WIS instructions Sand down the rim and brake disk bowl by performing the following steps: • Manually sand rim (old design only) in area of water drain bores (Figure 1; item A), approx. 1.5 cm left and right of water drain bore (Figure 2) Note: Use abrasive paper with grit size 80. The grooving in this area should no longer be visible (sand down approx. 0.1-0.2mm) • Also sand brake disk bowl using emery cloth or abrasive paper with a grain size of 120 • For vehicles equipped with the AMG ceramic brake system (B07), abrasive paper may not be used for cleaning on the brake disk side Note: Do not use any cleaning agent when cleaning on the rim side. Cleaning using abrasive paper with a grain size of 80 will suffice. Do not apply any grease, lubricant or paste after cleaning The brake disk bowl should be "bare metal" in the area of the imprints made by the hole (Figure 3)
Owners of these vehicles have filed 16 complaints in the suspension category.
Vehicles covered
- Mercedes-Benz EQS 450 2022-2024 202220232024
- Mercedes-Benz AMG C43 2016-2023 20162017201820192020202120222023
- Mercedes-Benz S 580 2021-2024 2021202220232024
- Mercedes-Benz AMG Glc43 2017-2022 201720182019202020212022
- Mercedes-Benz S 580 4matic 2022-2024 202220232024
- Mercedes-Benz AMG Gle53 2021-2024 2021202220232024
- Mercedes-Benz AMG C63 2010-2021 20142015201620172018201920202021
- Mercedes-Benz S 500 4matic 2022-2024 202220232024
- Mercedes-Benz EQS 580 2022-2024 202220232024
- Mercedes-Benz AMG Gle53 4matic+ 2023-2025 202320242025
- Mercedes-Benz AMG Eqs 2022-2024 202220232024
- Mercedes-Benz AMG S63 2014-2021 20142015201620172018201920202021
- Mercedes-Benz AMG C63S 2015-2023 20162017201820192020202120222023
- Mercedes-Benz Eqs 580 4matic 2022-2023 20222023
- Mercedes-Benz Eqs 450 4matic 2023-2024 20232024
- Mercedes-Benz AMG E63S 2023 2023
- Mercedes-Benz AMG Glc63 2018-2022 20182019202020212022
- Mercedes-Benz AMG Gls63 2020-2024 20202021202220232024
- Mercedes-Benz AMG GT53 2020-2023 2020202120222023
- Mercedes-Benz AMG SL63 2020, 2022-2023 202020222023
- Mercedes-Benz Redundant Eqs 450 2023-2024 20232024
- Mercedes-Benz AMG GT43 2020-2024 20202021202220232024
- Mercedes-Benz AMG SL55 2022-2024 202220232024
- Mercedes Benz C63 AMG 2009 2009
- Mercedes-Maybach S 580 4matic 2022-2024 202220232024
- Mercedes-Benz S 580 E 4matic 2023-2025 202320242025
- Mercedes-Benz AMG GT63 2019-2024, 2026 2019202020212022202320242026
- Mercedes-Benz S 500 2021-2024 2021202220232024
- Mercedes-Benz AMG C43 4matic 2023 2023
- Mercedes-Benz AMG Gls63 4matic+ 2023-2025 202320242025
- Mercedes-Benz AMG Glc63s 2018-2022 20182019202020212022
- Mercedes-Benz AMG Gle63 S 2021-2024 2021202220232024
- Mercedes-Benz AMG SL43 2022-2024 202220232024
- Mercedes-Maybach S 680 2022-2024 202220232024
- Mercedes-Maybach S 680 4matic 2022-2023 20222023
- Mercedes-Benz AMG Gle63 S 4matic+ 2023-2024 20232024
- Mercedes-Benz AMG S 63 E 4matic+ 2023-2025 202320242025
- Mercedes Benz Redundant C63 AMG 2015 2015
- Mercedes-Benz AMG S65 2015-2020 201520162017201820192020
- Mercedes-Benz S65 AMG 2017 2017
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