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November 7, 2025 Service campaign

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject...

Mercedes-Benz technical service bulletin NCU - 2025100006 for 2019-2020 Mercedes-Benz GLE 350, 2019 Mercedes-Benz E300 and 2019-2020 Mercedes-Benz GLS 450 and others.

Bulletin number
NCU - 2025100006
Component
Electrical system
Summary
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the engine control unit software does not correspond to the current series production configuration. Some customers may notice a noise from the radiator fan as well as a corresponding fault message displayed in the instrument cluster. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the engine control unit software.

Owners of these vehicles have filed 82 complaints in the electrical category.

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