Clunking or thumping noise from the rear of the vehicle while driving over rough roads

Bulletin number

25-SS-003H TSB

Component

Suspension

Summary

Some Santa Cruz (NXT) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. Follow the procedure in this bulletin to identify the source of the noise and replace the rear shock absorbers on affected vehicles.

Owners of these vehicles have filed 4 complaints in the suspension category.