In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the...
Mercedes-Benz technical service bulletin EW - Cylinder Head M264 for 2019-2023 Mercedes-Benz C300, 2020-2023 Mercedes-Benz E350 and 2020-2023 Mercedes-Benz GLC 300 and others.
- Bulletin number
- EW - Cylinder Head M264
- Component
- Engine
- Summary
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC is extending the warranty coverage on the exhaust valve system in certain Model Year (MY) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles, whichever occurs first. This extended warranty applies to the condition described below that may necessitate the repair or replacement of components related to the exhaust valve system on the 4-cylinder engine M264. (e.g. exhaust valve, cylinder head). The exhaust valve guide and/or seat may wear irregularly over time due to increased lateral forces during operation. This could potentially cause a combustion misfire, resulting in an activation of the check engine Malfunction Indicator Lamp (“MIL”).
Owners of these vehicles have filed 206 complaints in the engine category.
Vehicles covered
- Mercedes-Benz C300 2019-2023 20192020202120222023
- Mercedes-Benz E350 2020-2023 2020202120222023
- Mercedes-Benz GLC 300 2020-2023 2020202120222023
- Mercedes-Benz GLE 350 2020-2023 2020202120222023
- Mercedes-Benz E300 2018-2019 20182019
- Mercedes-Benz GLC 300 4matic 2023 2023
- Mercedes-Benz C 300 4matic 2021-2023 202120222023
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