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February 6, 2026 Service bulletin

All 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa...

Ford technical service bulletin SSM 54556 for 2025 Ford Explorer, 2025 Ford Expedition and 2025 Lincoln Navigator and others.

Bulletin number
SSM 54556
Component
Unknown or other
Summary
All 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa Built-In feature removed from the vehicle in Q1 2026 due to the end of life of Amazon Alexa services in all Ford/Lincoln Digital Experience vehicles. Google Assistant will continue to be the default voice assistant in these vehicles. No additional actions should be taken in an attempt to restore Alexa Built-In functionality.

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