Complaint The vehicle cannot disengage “P” (Park), and a red warning message appears in the instrument cluster
Mercedes-Benz technical service bulletin LI27.60-P-080167 for 2018-2023 Mercedes-Benz C300, 2020-2023 Mercedes-Benz E350 and 2019-2022 Mercedes-Benz GLC 300 and others.
- Bulletin number
- LI27.60-P-080167
- Component
- Power train
- Summary
- Complaint The vehicle cannot disengage “P” (Park), and a red warning message appears in the instrument cluster. Cause Only vehicles with transmission NAG3C 725.0 and engine M264 with transmission software version 19A/B are affected. (see attachments for how to verify software level) Excessive pressure in the disengaging clutch during monitoring of the parking lock (see attachments for diagram). Various parking lock monitoring errors and R/D monitoring errors occur, only with engine M264 and software versions 19A and 19B. Remedy Perform IPR and check for available VGS control unit software (see parts list for part numbers). If no software is available, AND vehicle has the latest software: 1. Perform special procedure "Resetting of adaptation values 'Park Pawl'" Only perform this special procedure if there is NO available software for the VGS control unit. If software is available: 1. Update the control unit, clear faults, then reevaluate the concern.
Owners of these vehicles have filed 55 complaints in the transmission category.
Vehicles covered
- Mercedes-Benz C300 2018-2023 201820192020202120222023
- Mercedes-Benz E350 2020-2023 2020202120222023
- Mercedes-Benz GLC 300 2019-2022 2019202020212022
- Mercedes-Benz GLE 350 2019-2023 20192020202120222023
- Mercedes-Benz GLC 300 4matic 2023 2023
- Mercedes Benz C 300 4matic 2018 2018
- Mercedes-Benz C 300 4matic 2021-2023 202120222023
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