Some 2022-2024 Maverick hybrid vehicles may continue to exhibit a no crank/no start condition due to a 12V...

Bulletin number

SSM 54632

Component

Fuel/propulsion system

Summary

Some 2022-2024 Maverick hybrid vehicles may continue to exhibit a no crank/no start condition due to a 12V battery drain after performing the air conditioning control module (ACCM) software update. This may be due the brake pad self-adjustment routine being run by anti-lock brake system (ABS) module software. Inform customers engineering is aware of this condition and is currently developing an ABS module software update that is expected to be available in late Q2 of 2026. To avoid this 12V battery drain condition, inform customers that they can apply the parking brake when the vehicle is turned off. This will prevent the ABS module from running the self-adjustment routine. If a vehicle comes in for this condition and ABS software is not suspected, refer to the "Discharged Battery/12-Volt Battery Drain Check" General Service Bulletin (GSB) and monitor Professional Technician System (PTS) for additional information. Schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this concern, submit a Global Concern Report (GCR).

Owners of these vehicles have filed 43 complaints in the fuel system category.