Some 2023-2025 Escape 1.5L/F-Super Duty/Transit vehicles may exhibit a lack of cooling from the heating,...

Bulletin number

SSM 54738

Component

Engine

Summary

Some 2023-2025 Escape 1.5L/F-Super Duty/Transit vehicles may exhibit a lack of cooling from the heating, ventilation, and air conditioning (HVAC) system, which may be accompanied by abnormal rattling, grinding and/or squealing noises from the engine compartment. This may be due to damage to the air conditioning (A/C) compressor internal components and/or clutch assembly. Confirm ambient air temperature is above approximately 0°C (32.0°F). On the HVAC controls, set the temperature to full cold (not MAX A/C), select PANEL, set the fan speed to the highest setting and select the A/C button (indicator on). If the A/C compressor clutch engages and the A/C compressor is noisy, and/or the belt is slipping on the A/C compressor pulley or the A/C compressor is seized, install a new A/C compressor as indicated in Section 412-00 of the Workshop Manual (WSM). For claiming, use causal part 19703 and labor operation MT19700SSM up to 0.3 hours to check for a damaged compressor. If the compressor requires replacement, claim labor operations 19700A and 19700A4. Also claim available Service Labor Time Standards (SLTS) op

Owners of these vehicles have filed 98 complaints in the engine category.