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March 20, 2019 Other

The purpose of this letter is to advise you of additional benefits that Mercedes-Benz is providing to you...

Mercedes-Benz technical service bulletin CL- Outside Temp EW for 2015-2018 Mercedes-Benz C300, 2015-2017 Mercedes-Benz E350 and 2016-2018 Mercedes-Benz GLC 300 and others.

Bulletin number
CL- Outside Temp EW
Component
Engine
Summary
The purpose of this letter is to advise you of additional benefits that Mercedes-Benz is providing to you regarding your vehicle ownership. What’s Included In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz is extending the warranty of the engine control unit software for fault codes related to the outside temperature sensor for the affected vehicles to a total of 10 years or 120,000 miles (whichever occurs first) from the vehicle’s original New Vehicle Limited Warranty start date. This addendum to the ECU software coverage applies to the vehicle regardless of ownership. This warranty extension only covers updates of the engine control unit (ECU) software to resolve faults related to the outside temperature sensor. The following vehicles are included:

Owners of these vehicles have filed 662 complaints in the engine category.

Vehicles covered

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