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May 19, 2026 Service bulletin

This bulletin supersedes 25-2213

Ford technical service bulletin TSB 26-2242 for 2020-2025 Ford Explorer.

Bulletin number
TSB 26-2242
Component
Suspension
Summary
This bulletin supersedes 25-2213. Reason for update: update the Service Procedure to add notes to clarify the customer symptoms, applicability of this TSB, directing technicians to evaluate both front strut mounts, and add Figure 1 to identify the specific area of the strut mount to observe. Some of the vehicles listed in the Model statement above may exhibit a click/pop noise while turning the steering wheel from straight ahead to full lock during low speed turning events. This noise may be due to the front upper strut mount washer movement under steering loads.

Owners of these vehicles have filed 84 complaints in the suspension category.

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