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January 1, 2000 Service bulletin

Some vehicles may exhibit a clunk that CAN be felt or heard through the steering wheel

Ford technical service bulletin 14240 for 1997-2001 Ford E Series.

Bulletin number
14240
Component
Steering
Summary
Some vehicles may exhibit a clunk that can be felt or heard through the steering wheel. The condition is experienced best in a slight turn, at speeds near 20 MPH, on road surfaces with slight irregularities. Engineering is addressing the concern and releasing an improved design for the lower intermediate steering shaft and upper steering joint. Tt

Owners of these vehicles have filed 3 complaints in the steering category.

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