EPC light Tire light My cold air doesn't work, cruise control, heating on driver side mirror. Not sure what else. I made my first car payment in June 2026. Looks like I got a lemon vehicle.
2018 Volkswagen Atlas: adaptive cruise control problems
10 of the 469 complaints about the 2018 Volkswagen Atlas describe adaptive cruise control problems.
- owner complaints
- 10
- of this car's complaints
- 2%
- typical mileage
- 36,192
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, the contact engaged the cruise control function, and the brakes would inadvertently engage. The contact was not able to verify the warning light that was illuminated during the failure. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.
Adaptive cruise control malfunctioning. Sometimes it Does not turn-on , and shows an error message
This has happened 3 times now. When driving, all emergency notification lights come on without warning and the car applies emergency braking. The driver is unable to accelerate and must come to a stop immediately or the car does it for them. The only way to then drive again, is to park it, turn the car off, and turn it back on. When that is done, almost all warning lights disappear and the car behaves as though nothing ever happened. The only error that the vehicle shows is an error with the start/stop system and says that the engine is on due to system failure. If you manually turn off start/stop, then all warnings are gone. Usually, when the car is turned off and driven a second time after that, no warnings (not even start/stop) appear. This has happened at 65mph on cruise control, at 10mph in a parking lot, and at 50mph. The first time it happened, a stored code for multiple passive mini faults appeared, but dealer could not recreate problem and I was told to drive it and call if it happens again. 3 months later, it happened again with completely different variables in driving prior to it happening. When brought in to the dealer, the same code was thrown in addition to a code about low battery output. Vw warranty engineers determined it needed a software update. After software update was performed, the new code of the battery output level went away. 2 months later, the same thing happened again at a different rate of speed. No check engine light was ever on, nor is it presently on. There is no warning that this is going to happen. The driver has no choice but to stop the car immediately in its tracks and turn it off. The driver is unable to determine a safe place to pull the car over to until they have turned it off and back on and virtually all warning lights have disappeared.
I've had scary problems with brake assist and lane assist. With lane assist the vehicle has made sudden violent turns to stay in a lane. Sometimes if there's a gap in the road lines (such as a turn lane) lane assist can be unpredictable. Adaptive cruise control works fine but I've had several instances when traffic ahead stopped abruptly where it wouldn't have stopped in time to avoid a collision.
Problems with fuel injector where the manufacturer advise to change the all injectors after 100k miles . Where they sending me to pay for this expenses. The acc automatic cruise control also failed where they charging $600 to reprogram the system for some reason stop working how can this happen with a new car.
On monday 6/10/2019 at 18:10, I was driving west on california highway 91 in riverside california. I was on the phone with my wife, the car was on cruise control, going 65 MPH. There were no cars in front of me, I was driving in the second lane from the right. My car approached an 18 wheeler truck and it was passing the truck. The truck was on the right lane, my car approached on the next lane to the left. The car was still on cruise control and I was still on the phone with my wife. As the car was passing the truck, the vw atlas executes an emergency brake as if something was in my way. The car gave no warnings before applying the brakes hard.
The forward collision avoidance and object detection were not working when I picked up the new lease vehicle from the dealer on june 19, 2018. Upon starting the vehicle a message appears on the console that the front assist is "not available". Automatic braking, collision avoidance is affected. Acc (assisted cruise control) is also not operational without the front assist functioning. The dealer has made several attempts to fix the problem. There have been five separate attempts by vw service to fix this problem. Each time they corrected the problem it stops working within 1-5 days. I have taken the SUV in for repair for this problem on 7/12/18, 7/24/18, 10/8/18, 2/12/19, 2/26/19.
Tl* the contact owns a 2018 volkswagen atlas. The contact stated that the vehicle experienced several failures ever since it was purchased brand new. The contact stated that the automatic cruise control malfunctioned and caused the driver to slam on the brake pedal to avoid a rear collision. The vehicle was taken to gunther volkswagen of coconut creek (4300 fl-7, coconut creek, fl 33073, (954) 590-3750), but they refused to diagnose the vehicle even though the contact had an appointment. Several days later, while driving 35 MPH, the vehicle shut off. The contact was able to pull the vehicle over to the side of the road. The contact attempted to restart the vehicle, but it shut off again. After a few hours of waiting, the vehicle was able to fully restart and was driven back to the dealer. Once at the dealer, the contact discovered that his customer profile had been deleted from their system. The contact had his information re-entered into the system. The dealer kept the vehicle for two days and they performed a software update. Afterwards, the failures recurred even more frequently, including multiple times each day. The vehicle was taken back to the dealer for a third time where it was kept for three days, but they could not duplicate the failures. The dealer insisted that the vehicle was functioning normally even though the contact captured many of the failures on video. The manufacturer was contacted, but they refused to buy back the vehicle based on the dealer's information. The manufacturer also refused to look at any of the videos and advised the contact to schedule an appointment with another dealer. The failure mileage was 10.
The automatic emergency braking system keeps activating without reason, slamming on the brakes, when there are no obstacles in front of the vehicle. This happens even when 'front assist' and 'lane assist' are switched off. During our trip from texas to arizona and back, this has happened more than 10 times. It always occurs when the cruise control is switched on, while in the left lane, passing a semi truck. Each time, the atlas was clearly in our lane and the truck was definitely in its lane, not wandering over the lane divider. It has happened when on a straight away and also when passing a truck on a left curve. This is a significant safety hazard. If any vehicle had been close behind us when it activated, it would have slammed into the back of us.
Service bulletins that may apply
- These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the...
- Customer reports that the vehicle performed an unwarranted Autonomous Emergency Braking (AEB).
- Inspecting sensors for damage
- This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera...
- ACC Calibration Process
- Instruction for set-up of SD creator to obtain Software updates
- Unwanted Autonomous Braking instruction
- Gathering of data for Autonomous Emergency Braking
Related recalls
No recalls on record for this model year.
Questions about the 2018 Volkswagen Atlas adaptive cruise
Is adaptive cruise control problems a common problem on the 2018 Volkswagen Atlas?
10 of 469 owner complaints about the 2018 Volkswagen Atlas (2%) mention adaptive cruise control problems. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2018 Volkswagen Atlas?
There are 0 recalls and 21 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Volkswagen Atlas
Check engine light 33Stalling 29Won't start 20Battery drain 18Engine failure 14Headlights 14Jerking 11Start-stop 11Lane assist 10Overheating 10Fuel pump 9ABS 8Airbag light 7Grinding brakes 7Fuel leak 7Collision warning 6Fuel smell 6Seat belt 6Spongy pedal 6Warning lights 6Backup camera 5Misfire 5
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