2018 Volkswagen Atlas: lane keeping assist jerks the wheel

Filed Sep 20, 2022 · Driver assistance · TX

The ACC and lane assist will not work. There is no obstruction of view from any sensor or camera. This is a known problem with VW and they haven’t done anything about this. This is a 2018 model. There is no reason for this to be happening.

Filed Apr 15, 2021 · Driver assistance · 23,000 miles · FL

My 2018 atlas lane assist pulls the vehicle into another lane without warning or intention forcing me to keep a firm grip on the vehicle at all times. This usually happen on a busy highway but it also happens on secondary roads as well. It is scary for me as well as any other passengers in the vehicle. I have complained to vwofa aa well as the local dealer where I purchased the vehicle. They cannot find anything wrong. It is something that happens randomly. They did a short test drive and found nothing but it keeps happening. For that reason I rarely use the vehicle. It is a safety hazard.

Filed Aug 6, 2020 · Brakes, Steering · 25,000 miles · TX

I've had scary problems with brake assist and lane assist. With lane assist the vehicle has made sudden violent turns to stay in a lane. Sometimes if there's a gap in the road lines (such as a turn lane) lane assist can be unpredictable. Adaptive cruise control works fine but I've had several instances when traffic ahead stopped abruptly where it wouldn't have stopped in time to avoid a collision.

Filed May 29, 2019 · Fuel system, Steering · 9,900 miles · SC

Check engine light came on before 3,000 miles. Cylinder 2 misfire. Dealership fixed it on the 3rd try after getting vw involved. It was a faulty gas tank, leaking fuel into the lines. They replaced the tank and the charcoal canister. Lane assist feature severely malfunctions since day 1 of owning this car. Nearly every time I drive it, the vehicle steers itself into medians, into curves or intersections, into oncoming traffic, always while I'm actively driving straight. I contacted vw; they recommended having the system inspected. Dealership could find no problems with it, stating it was just a characteristic of the car. I will not just turn that feature off when I'm paying for it. I asked vw to buy the vehicle back, as it has increasingly become more dangerous for myself and my children. They denied my request. I have contacted the better business bureau in hopes of getting a more sensible outcome, but vw has only offered to settle my concerns for $2,500, which is not acceptable. This is an accident waiting to happen.

Filed Feb 15, 2019 · Steering · 30,000 miles · IL

At around 40-50 miles an hour the lane assist will periodically jerk the steering wheel to one side when there is a break in the lines painted on the road. I have had the car to the dealership over 8 times for this issue and they are unable to du[plicate the problem and therefore unable to do anything about it. They tell me to either turn the lane assist off (but I paid extra for the capability) or get used to it because that car is working within the manufacturers specifications.

Filed Jan 28, 2019 · Brakes · 36,192 miles · TX

The automatic emergency braking system keeps activating without reason, slamming on the brakes, when there are no obstacles in front of the vehicle. This happens even when 'front assist' and 'lane assist' are switched off. During our trip from texas to arizona and back, this has happened more than 10 times. It always occurs when the cruise control is switched on, while in the left lane, passing a semi truck. Each time, the atlas was clearly in our lane and the truck was definitely in its lane, not wandering over the lane divider. It has happened when on a straight away and also when passing a truck on a left curve. This is a significant safety hazard. If any vehicle had been close behind us when it activated, it would have slammed into the back of us.

Filed Nov 13, 2018 · Steering · 2,400 miles · FL

While driving my volkswagen atlas se with technologu in the left lane of a two lane road (each way), the vehicle abruptly and forcibly pulled to the right. Upon this change in direction I immediately turned the steering wheel to the left to correct the change in direction and to avoid hitting a vehicle in the right lane. This occurred while using the 'lane assist' function which I have used ever since owning the car (4 months). That being said, I have experienced the vehicle correct the steering while driving with lab assist on and I have never experienced such a forceful change in direction.

Filed Aug 26, 2018 · CA

Frequently while driving the 'lane assist' feature misinterprets freeway on ramps and old temporary construction lines and veers tha car away. This dramatic sudden turning can swerve the vehicle into another lane, off the road or into another vehicle. It happens nearly every day during normal driving.

Filed Jun 12, 2018 · Steering · 1,500 miles · AP

Driving straight on a 2 lane highway with lane assist on, the wheel began to pull towards the center line as another vehicle was approaching from the opposite lane. This happened 2 different times during this particular drive.

Filed Mar 25, 2018 · Steering · 1,000 miles · TN

Lane assist has jerked car towards oncoming traffic on several occassions, making it a useless and dangerous feature. Adverse weather and inadequate road lines/markings exasperate the issue, but I have had instances where neither of these conditions were present and lane assist still jerked the car into oncoming traffic. In order to avoid an accident while using this feature, one must keep ahold of the steering wheel much stronger than what is typical, otherwise it will pull out of your hand. When it has occurred, I had to actively fight against the pull. This has occurred on city streets as well as on the highway. I keep this feature turned off due to the risk that it poses while left on.