While driving( multiple scenarios ranging from 10 mph, 70 mph, 30 mph and even while car was parked) alarm would go off and message displaying “brake booster faulty” while also illuminating the “brake” light on dashboard. Brake pedal then becomes stiff and/or spongy, while not working properly. Once car is turned off and back on, “ABS” light is also illuminated. Could not brake my car today with 2 children in backseat. Very dangerous.
2019 Volkswagen Atlas driver assistance complaints
Page 3 of 4: complaints 41 to 70 of 84, newest first, as owners wrote them.
I have had the emergency brake suddenly deploy about a dozen times since purchasing this car. All have been at relatively low speeds, as in parking lots or when making a turn on street. There has been nothing in my path to cause the emergency brake system to deploy. I took it to the dealership and they said that the computer only registered one deployment and there was nothing that could be done.
On September 29th, my wife was driving approx 40 mph and her 2019 VW Atlas came to a screeching halt for no reason. The automatic emergency braking system engaged and caused the car to slam on the brakes and stop. Luckily there wasn't another vehicle directly behind her as this could have caused a very serious accident. We took the vehicle to local VW for service to diagnose and they could not make any repairs or determine anything at fault. There are numerous comments online from other VW Atlas drivers that are having these issues and for some year models, a faulty door wiring harness or electrical shorts in wiring could cause the issue. VW has even issued recalls for some year models but not 2019. Please investigate immediately and contact me with a resolution.
Error Airbag keeps coming on and dealership cant find issue and cant replicate problem but it happens every time we get in car and are driving. This is very dangerous if we get in a accident and airbags dont deploy. Also There has been some weird electrical issues with vehicle that cause lights to flicker and turn on and off inside car dash. Dealership cant figure it out due to not replicating issue. Last issue is with brakes. Something in the electrical system is causing brakes to fully engage slamming us into the dash board and windshield. Has happened 3 times since owing vehicle. Dealership again said they cant replicate issue. This is getting to be the worse car we have purchased. First time owning a Volkswagen and probably the last time.
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the Forward Collision Avoidance Emergency Automatic Braking engaged and the vehicle came to an abrupt stop. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the mechanic mentioned an unknown wiring harness that might be the cause of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.
1. The SUV battery will die at any given time. I've replaced it twice already 2. The care will give the all red notification that you're about to get in an accident, the car will then break fast then turn off
The contact owns a 2019 Volkswagen Atlas. The contact stated that upon starting the vehicle, the windows would engage independently and roll down. The contact was unable to roll the windows up. The contact stated that the failure occurred increasingly. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the federal safety agency Campaign Number: 22V152000 (Air Bags) and the VIN was included. The dealer replaced the doors control module and the front door wiring harness; however, the failure reoccurred. Additionally, the contact stated while driving with or without cruise control activated, the automatic emergency braking (AEB) system would engage inadvertently. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle stopped independently. The contact depressed the accelerator pedal and resumed normal driving. The dealer was notified of the failure and informed the contact that the failure was associated with the federal safety agency Campaign Number: 22V152000 (Air Bags); however, the remedy repair failed to fix the vehicle. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 15,000.
The issue does not occur while I am driving at speed. It begins to happen when I am coming to a stop. The warning on the info center in the dash starts to beep and shows an image of the car with blinking lines saying I am about to hit something. This is while I am sitting at either a stop sign with nothing again NOTHING in front of me. A couple of times it has slammed the brakes on it. I have taken videos of this going on showing the image in the info and than showing that nothing is in front of me. I have had the vehicle to two dealers and their statement is that the car is not throwing a code. This past week The latest dealer got VW to replace the sensors. When I picked up the car as soon as I put it into gear it started again. I was frustrated and tired. My wife was already on her way home so I just left the dealer with the car. I bought the car new. No accidents. The only work has always been done at a dealer. This is a safety hazard as like I said it has slammed the brakes on it a couple of times. This only seems to happen when the temps are above 85 or so.
When driving the forward collision warning comes on, beeps loudly and applies the vehicle brakes when nothing is in front of the vehicle. This caused someone to almost run into the rear of my vehicle. Also, if I use the automatic start feature of my vehicle, the cruise control feature is not available once the car is in motion and will not work until the car has been shut off and restart via the start button inside the car.
On eight occasions this morning the faulty brake booster light has come on and the ABS light and brake light are also on inside my vehicle. The brakes are squishy and almost don’t feel like they work to 50% capacity. They are jerky and click and does not seem like a simple antilock braking system problem. This is happened randomly over the last three years that I’ve owned this vehicle. But it has never happened this many times consecutively in the short period of time. I’m afraid for the safety of driving this vehicle.
My 2019 Atlas is showing many of the same symptoms of the current Atlas recall, but it isn’t listed on the site. My airbag light is flashing, the adaptive cruise control states that it isn’t available, and many other electrical systems have been failing. The problem began today.
The vehicle engaged the parking brake when there was nothing in front of me. This happened twice in one day. I currently have it at the VW dealership.
Front passenger side tire on vehicle ruptured after the driver struck a rock in the road during the morning commute. Driver stopped vehicle and changed damaged tire using the provided spare tire. The spare tire provided with the vehicle by Volkswagen is not a full-sized spare. Upon continuing the commute, the car began to malfunction. The electronic stability control featured engaged, braking the car to almost a stop. Driver was unable to accelerate. Each time acceleration was attempted the electronic stability control would engage causing the car to come to almost a complete stop. The tire air pressure sensors were also malfunctioning with the spare. In order to get the car safely to the destination, the driver had to manually turn off the electronic stability control feature and reset the air pressure sensors. This practice had to be completed each time the car was started. However, the driver discontinued using the car until the tire could be replaced. Once the tire was replaced, the car systems went back to driving normally. Volkswagen should recall these cars and provide a full-size spare tire as the VW Atlas is basically nonoperational on the small spare tire provided. It puts the driver of the vehicle in a very unsafe situation.,
I was driving the car about 30 mph when it abruptly came to a screeching halt. All warning lights on the dashboard lit up. There was no other cars in front of me or behind me. This could have caused a rear end collision had there been a car behind me. The engine did not die but the brake came off and I was able to start driving again. This threw me forward and I almost hit my chest against the steering wheel. I have taken the car to the Ken Garff VW dealership in Orem, UT. They said this is a known problem by VW corporate, but the do not have a fix because it is a faulty cable harness manufactured in Ukraine. They also said I was not eligible for a fix because they can not make it recreate the problem. They suggested that I call VW corporate which I did. VW corporate called me back and said they would get back to me in 4 business days. I told them this was unacceptable. When called back the next day they informed me that Ken Garff VW had not been able to recreate the problem and could not find the error in the computer system so it must not have happened. This is a known problem and VW is refusing responsibility and said there is nothing they can do about it. I asked if they would buy the car at fair market value and they said that would be at the discretion of the dealer. I am scared to drive this vehicle with my kids in the car and I fear for anyone else driving or following behind a VW Atlas. This is an accident and possible death waiting to happen. I have shared the same fears with VW and they told me according to the computer it never happened. The lack of responsibility is disappointing.
Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this point I assume since the "problem" was fixed maybe this was just how the car was. Finally in March of 2022 while driving at a speed of about 30MPH the car started breaking on its own and completed shut off in the middle of driving! At that point it called my local VW and told them they need to take the Car in ASAP to have it looked at the fix this problem once and for all, as of now this is a MAJOR safety issue. Myself and my children could have been seriously injured from this incident!! After my local VW having the car for a few hours they called and said the issue was the newest recall with the door wiring harness and they will have my car for the "unforeseeable" future due to no repair in place at this time. Even if they claim to have "fixed" this issue again, I will never trust them as they claimed to have fixed it a previous time and they clearly DID NOT!!
There have been two incidents where my wife was driving our Atlas and the automatic braking engaged for no reason as if it were trying to avoid a collision. I am upset that my VIN number was not included the the latest recall as this has happened twice to us, luckily with no cars behind to rear end us!
I originally filed a complaint regarding my vehicle wiring harness issue which has been recalled recently. It is stated "no fix is available" at this time. My Atlas has been at the dealer for 57 days as of today. SMITH VW let me know that they have received a wiring harness to replace in my vehicle.... but WHY if the recall specifically states " NO FIX is available". Is another defective wiring harness being installed as a short term remedy?I told VW corporate I was contacting an attorney for assistance on Tuesday AM, 24 hours later the part magically became available to install in my 2019 Atlas??
Windows- The drivers side window and back passenger windows rolled down while I was driving down the highway. I was going approximately 75MPH at the time. This happened on 2 separate occasions. My vehicle has braked extremely hard on numerous occasions. Two of those times I was traveling on Interstate 40 going at approx 65MPH. I have had taken my vehicle in for a "software update" on my cruise control and on my air bags. The unlock feature doesn't always work. This vehicle seems to have a lot of electrical issues.
Vehicle applies emergency braking without warning when no objects are in front of it. This has happened on the highway and at lower speeds. Car will stop in the middle of the road and i have had a number of close calls with people nearly hitting me. I have taken it to my dealer that i leased it from and a dealer in South Carolina while on vacation and spoken to VW customer service directly but they tell me there is no issue. To stop the warnings going off i have to put the car in custom off-road which disables the front sensors and turns off the front assist manually. But i worked this out myself and VW insist there is no problem. I should not be searching for a work around to ensure the safety of my family in my car. This has happened on numerous occasions when may wife was pregnant in 2021 with the belt buckle pulling tightly around her waist upon emergency braking but VW did not express any concern. While driving from NJ to SC in 2021 with my children and wife in the car we had to stop numerous times on the side of the highway, turn the car off and turn it on again as the sensors were warning of an impact with nothing in front of us. We contacted a lawyer on the side of the highway but at that point we did not file a claim as we were trying to get to our destination. Upon telling VW i would not drive it home they told us to go to the local VW garage in SC but they found nothing wrong with the car. The problem still persists today.
Vehicle's autonomous emergency braking system activates without any reasonable cause (nothing in front of the vehicle). Often the system doesn't apply the brakes, it will just alert (red logo in instrument cluster screen). However, sometimes the brakes will immediately apply. This occurs sporadically without warning on multiple streets, up to 20 miles per hour.
The driver door wiring harness started lowering windows randomly..it was replaced 3/1/22 and now it is bringing up two info driver door contact switch and electronic parking brake..online it is saying this is a safety issue.
When the car is turned on the Adaptive cruise control is not available, the error code fault is "driver door contact switch", fault code "electronic parking brake" appears, the rear drivers side window rolls down about 6 inches, the car beeps and alerts "the engine is running". When at a complete stop, the beeping and alert with "the engine is running" appears and the parking brake appears to turn back on as well. My car had this issue in Feb 2021 and a part was replaced, but now the problem is back again. This has been confirmed by the dealership and VW customer care that is a very known issue with Atlas. Unfortunately electronical issues are a huge concern because everything is connected. This is the primary car for me and my children. I have huge concerns of safety with my children riding in the car when it has such serious electrical issue.
I currently lease a 2019 Atlas and have had multiple problems with the vehicle during my lease. The front-assist/collision or whatever it is that makes brakes slam has nearly caused accidents multiple times and makes it scary to drive the car. This happens even when there are no cars around and I am aware of the class action lawsuit investigation into these safety concerns. Additionally, the infotainment system has had several issues which are not resolved despite bringing it in for service multiple times. It shuts off suddenly, the ApplePlay has numerous problems. I have brought it to the dealer multiple times and they do nothing despite it being a known safety issue with Atlas. In the additional details section, I am not choosing a date because it has happened so many times.
My AES has been acting up. It has braked unnecessarily when nothing was in front of me worth braking for. I see this is an ongoing issue with VW Atlas. Mine is a 2019 (purchased used Nov 2021).
9/2019Just purchased and driving home from dealership, approximately 4 miles driven, stopped at traffic light. Light turned green. Car started going forward and then engine turned off completely. Sudden stop. Car was in drive, no warning lights, just the auto wasn’t operating. Stuck in traffic. Moved shift lever to Park tried restarting. Car would not start. After numerous attempts car started. Immediately drove back to dealership. Told no codes displayed. Nothing to worry about. Salesman said they tightened battery cables. 1/2020Stopped in stop/go traffic on interstate. Auto on/off disengaged. While starting to move forward car stopped completely and parking brake engaged stopping the car suddenly. Car turned off. All lights on dash lit, then went off. Took numerous attempts to restart. Electrical smell present 2/2020Auto stop was was turned off. Stopped at elevated train crossing by lowered gates and passing train. Foot on brake whole time. After train passed accelerated but car was not running. Car actually started rolling backwards when foot taken off brake.No dash lights or warning of any kind. Had to put car into park. This time it re-started without any hesitation. Acrid electrical smell was noticed. Brought to dealer and no codes. 7/2020Backing automobile out of garage. About 10 feet into backing procedure car turned off and parking brake engaged. Had to shift back to park, turn off parking brake. Restart car. Took a few attempts to restart. 3/2021Was stopped at same elevated train crossing as prior event. Same issue. 4 more events january 2022. Dealer says not problem found
When we travel to see family in NH there is a set of train tracks that we need to drive over. In three separate instances when we drove over the tracks, the vehicle suddenly breaks for no reason and the front assist forward collision warning light comes on. It is very scary and unexpected and if a car were close behind us, it could definitely cause an accident.
My car often will apply automatic braking system when no one or thing is in front of me. Luckily I have not been rear ended yet but it is very startling. Going down steep hills the emergency brake will turn on automatically. Happened the first week I owned the car and I had no idea what was going on. These systems are way to inaccurate to be safe. They are a hazard.
Hello, I am the current owner of a 2019 VW Atlas with less than 13500 miles. In September 25, the Front-Assist Technology alert icon turned on the dashboard all of a sudden without any cause to my knowledge. After attempting to uncheck and deactivate the option from the settings, it still does not save this option and the icon remains on as well as checked in the option selection. I am concerned this sensor malfunction will cause a sudden unnecessary brake while driving and put me and my family at risk for an accident. The alert was reported to the VW dealership on October 7, 2021 where I purchased the vehicle. Their assessment, findings and recommendations are to perform a wheel alignment and ACC recalibration since this sensor failure is not under “warranty “ and is at cost to the owner which is over $350. Copy of service department description available to share. Cost not included in the description since I declined the services at this time to allow for additional research on this issue. The cost is not an issue and willing to pay if necessary but truly believe this issue should be escalated due to the high number of reported cases related to the Front-Assist sensor malfunction and the manufacturer not acknowledging this is a system failure rather than weather or road conditions induced. I appreciate any additional assistance in this matter.
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 30-35 mph, the vehicle inadvertently stalled but remained in motion. The warning message "There Is Someone in Front of You" appeared on the instrument panel. The contact stated that the vehicle restarted on its own and she was able to drive to her destination. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. On another occasion while driving at an undisclosed speed, the vehicle decelerated independently and the message "There Is Someone in Front of You" appeared on the instrument panel. The contact also stated that the air bag warning light illuminated once, and the rear-view camera screen would inadvertently go black. The vehicle was taken to a second the dealer The Autobarn Volkswagen of Countryside Auto Service (6161 Joliet Rd, Countryside, IL 60525) who informed the contact that they could not duplicate the failure. The manufacturer was made aware of the failure and referred the contact to the dealer for a diagnostic test. A case was opened. The vehicle was not repaired. The approximate failure mileage was 13,000.
The front assist system keeps stopping my car at random times. I had told Volkswagen where I bought the car about it and they did nothing. I assuming because they have seen it for themselves. It happened on the highway, on a bridge and going up a hill. No cars were in front of and thankfully no cars were behind as I was going 50-55 mph on the highway. The warning light came on that I was getting too close to a car but there were no cars near me then all of of a sudden the car suddenly stops. It’s very dangerous. I am going to take the vehicle back to the dealer ship again and see what they say. The car also stalls when I back up.
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