The vehicle will sound the collision warning sound for no reason when no other vehicles are around. When slowly coming up to a red light with one car in front, after coming to a complete stop the vehicle beeped once and engaged the brakes. The second time this happened the vehicle was driving slowly in a school parking lot. There were cars all around but the sensors were beeping the whole time. When trying to drive forward the vehicle slammed the brakes on. Today the vehicle was stopped at an intersection, the rear camera came on, the beeping came on. The vehicle had to be shifted into park to stop the beeping and then put back into drive. This is a serious safety issue and should be a recall!
2019 Volkswagen Atlas driver assistance complaints
Page 4 of 4: complaints 71 to 84 of 84, newest first, as owners wrote them.
Was traveling on expressway when my passenger side rear tire blew. Upon pulling off the road I saw that the whole tire had separated from the sidewall and would need to be towed to the dealership. Once at the dealership it was determined the blow out caused damage to the strut, emissions, and wheel lining. When I got home I researched my tires which are continental cross contact sport lx in size 225/50/20 and found that they have a long list of recalls on this model of tire. I called continental and provided the dot number and mold number but was told it was not part of the recall even though what happened to my tire is what the recall states can happen. I informed the representative that I believe my tire(s) is one of the affected tires as this list is on going. I ended up filing a property damage claim with continental as I feel they are liable for the damage.
Vw performed an emissions recall software update on this vehicle approximately 6 months ago. Since this software update was performed the adaptive cruise control does not work after using the vehicles oem remote start. The adaptive cruise control works when not using remote start however. They have so far refused to offer a fix.
If the vehicle is started via remote start, and then driven, radar related and other safety system are not online. There is no warning that these systems are offline. The only indicator is cruise errors if you attempt to engage. The dealer has validated this behavior but had no plan of action. The work around is to restart the car before driving. It's suspected and discussed in many forums. It presents a loss of safety system with no annunciation.
Tl* the contact owns a 2019 volkswagen atlas. The contact stated that while driving down a driveway unto a street, the automatic post collision braking system activated independently and the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted and drove as designed. The contact stated that it was difficult to restart the vehicle. The vehicle was taken to norm reeves volkswagen superstore (20 auto center dr, irvine, ca 92618) and the contact was informed that this was a known issue. The vehicle was not repaired. The contact stated that there was no mechanical fix for the failure. The manufacturer was made aware of the failure and informed the contact that in order for the fix issue, the emergency braking system needed to be deactivated. A case number was provided. The contact stated that the failure recurred three times. The failure mileage was approximately 12,000.*dt
Driver experienced two malfunctions of adas automatic braking system during a single highway trip. With no cars ahead, the vehicle flashed the braking warning. A few minutes later in the trip, the vehicle engaged the adas automatic braking, with no vehicles ahead, and initiated a hard stop while at highway speeds. Road conditions were clear and temperatures were ~50 .
On numerous occasions our 2019 vw atlas sel premium has engaged the brakes even when there are no obstacles to avoid creating a dangerous, scary and unpredictable senecio for our family and other drivers around us. The problems with the automated braking have been attributed by service advisors as software issues with 'front assist, maneuver braking, and/or remote start".
The car randomly does not accelerate at low speeds when changing lanes in traffic, has a screeching noise upon acceleration that vw says is a normal loud noise because its too expensive to repair all the vehicles (that's the exact words from the vw mechanic). I have a video that shows the problem with exceleareation yet vw tells me they're nothing wrong with the car. The sway bars have been replaced two times in 6 months and the problem still isn't repaired. The auto collision randomly works.
Car has stopped abruptly in traffic on two occasion in what should have been innocuous circumstances. First was traveling in a straight line on a slight decline and no hazards, slow moving moderate traffic (about 25 - 30 MPH), where the car was coasting (drive neither accelerating or braking) in perfect weather. Second was making a turn at a green left turn signal, probably at speed of 15 MPH; again perfect weather. Dealer response was to indicate the system was sensitive and offered to deactivate it. Second response was to "recalibrate" it for $400. This vehicle has less than 12,000 very light miles on it.
I bought my new vw atlas in december of 2019. When I bought it, I noticed a rubbing/squeaking noise when I turned the steering wheel but was told that was normal for a new vehicles. So, I let it go, then came to realize it continued to get worse and louder over time. So at my 10,000 mile check, they told me it was the steering rack that needed to be replaced asap but that it was on back order and could take a couple of weeks for the part to come in. I was told this was not a common issue. So I waited 3-4 weeks, and the part finally came in. It was replaced and I thought I was done with repairs early on. Then, a couple of days pass and I find that there is still somewhat of a noise when I turn my wheel and especially when I'm on the backroads going over bumps. I take it back the dealership and of course, they can't replicate the problem. A couple more weeks pass, I'm still hearing a creaky noise and then one night on my way home, all of the sensor and warning lights light up in my digital cockpit. I have it towed, vw determines it's a tire sensor of which they repair. Three weeks later, here I am again and all of my tire pressure sensors are on again on my way home from work. I have a new tire from where I got a flat two weeks ago, and that tire pressure sensor light is also on. So, now not only am I having an issue with my tires but the first steering wheel noise issue still isn't repaired on an atlas that I bought with 12 miles on it in december of 2019. Vw corporate has been called, the dealers corporate has been called and still I haven't gotten nowhere.
Car disengaged adaptive cruise control and emergency braked suddenly ("slammed on the brakes"), while dashboard lights flashed warnings of front end impact and disengagement of acc and all assistance systems. The car was traveling 68mph on a straight line, flat bridge over water. Other cars were to the side and rear of the vehicle, but no front end collision was possible at the time. Dealership claims this is a radar issue that "every car has." extremely dangerous!
The car is 6 months old. We have 5 documented cases of the vehicle stopping/braking on it's own for no reason. The dealer and vw corporate do not have a fix and suggested we keep driving it to get more documented occurrences. The vehicle poses an extreme safety risk at this time due to faulty braking assist mechanisms. 2 of the 5 occurrences involved it throwing the parking brake on by itself and the other 3 were drastic slow downs with nothing around. All incidents reports are attached and are exactly what was turned into the dealer and vw corporate.
Tl* the contact owns a 2019 volkswagen atlas. While driving up an inclined road and making a left turn, the collision avoidance system beeped while erroneously sensing something was ahead of the vehicle. Also, while the vehicle was in reverse, the back-up camera did not immediately display the person walking behind the vehicle. The person was not displayed on the camera until they were in the middle of the screen. The cause of the failures was not determined. Norm reeves volkswagen (20 auto center dr, irvin, ca) was notified of the failure and stated that the vehicle operated normally. The manufacturer was also contacted. The failure mileage was 800.
1) radar auto-brake: when parallel parking and backing ( going in reverse ) parallel to the curb, at maybe 2 MPH and 10 inches from curb, I got yellow stop, stop !!!!!!! Message followed by sensation of hitting an object and being thrown into the seat. Only there was no object. Ran out of a car, nothing and nobody there, at least for 50 yards. An auto-brake engaged. That is really broken. Interference caused it to do that ? Overheated computer in 90 degree sun ? 2) transmission logic: unrelated to above, when going in slow traffic 2-10 MPH, pressing gas shifts transmission into higher gear instead of lower, resulting in hit-like engagement and actual inability to rev the engine and accelerate. Slow and deep pedal movement does downshift and accelerate but too much. All cars are like that and I test drove several. 3) transmission logic: related to (2) above, paradoxically in sport driving mode, when trying to accelerate and merge highway from 10 MPH, transmission shifted up several gears, not allowing to rev the engine, and resulted in RPM decay /power loss -- very scary. That launch was timely aborted, and driver later merged the road in manual "tiptronic" mode. 4) improper gas pedal calibration: compared to other german, japanese and american cars, vw atlas has abnormal and unsafe gas pedal calibration. From a stop, only lightly feathering the pedal results in civilized controlled motion. Normal gas pedal pressure results in a car rocketing forward uncontrollably. Vw has to talk to some other manufacturers and get their gas calibration consistent with other cars, so it can be driven steady and safely at slow speeds when necessary.
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