When driving at roughly 50+ mph the windows roll down one their own and the driver door contact switch error comes on. Once slowing down, the parking break engages when you are still moving the vehicle. I have contacted VW to get this serviced and they have told me there is no fix currently and that I will be charged to provide my own rental vehicle.
2021 Volkswagen Atlas driver assistance complaints
Page 3 of 4: complaints 41 to 70 of 73, newest first, as owners wrote them.
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.
My vehicle has had 2 fuel pump replacements, my emergency brake has gone off while driving and while idling 3x slamming me to a hard stop and end arguing my kids and I. I have also had multiple events of being in a turn lane or busy intersection with my automatic start/stop turned off and my car will not engage and throws a sign up on dash telling me to restart my car. This is dangerous! Consumer stated they knew it was a safety issue but could not help me.
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.
My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.
We have 2021 Atlas purchased Nov. 2020 the AEB and parking collision sensors and system engage at random times while driving. The most recent incident was while parking the car 3/13/22 there were no cars in the parking lot and while turning into the lot and parking spot the AEB engaged and stopped the car completely this is not only unnecessary but while having kids in the car I was left to look around and be like what just happened. Finally parking the car the car was not near the curb on the front nor the side. This happens while driving and I would hate for it to happen on a freeway in rush hour traffic. Because of this feature defaulting like it has for the past months I know take surface streets on the way home from work. When taking the vehicle to the dealership they are dumbfounded have ran test and state there is nothing they can do- They are aware of the issue but its one of those things that "you had to be there" to experience what I am talking about. When i run the Car Net app - there are no recalls or updates or known issues with my vehicle. Yes the car is available for inspection. I would say in the past year this has happened 7-10 times. This feature is great when you need it or when it is supposed to work but at times when it is not needed puts our safety at risk.
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Parking break engages while driving. Windows roll down door contact light flashes
My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it might randomly stop-I didn't want to risk that because I didn't think it was safe.. I waited 3 months without my car for the part. I was not given a loaner or rental. I got my car back on 3/1.
The entire electrical system went haywire. Driver aids malfunctioned, windows up/down, the parking brake engaged while driving. Dealer and VW claim it is an issue with the wiring harness. They have no parts to repair the car and there are a dozen more with the same issue at the dealer.
The driver side door contact switch is faulty. It is throwing the emergency braking system on stopped or in park. There is no ETA for repair at this time.
My car check engine light came on, the car stated beeping loudly, the automatic breaking system slammed the breaks on for no reason repeatedly and the windows were going up and down by themselves. The only way to get the car to stop all of this was to turn it off put it in park and restart it at which point it would move forward a little bit before the brakes would slam on again and the beeping and windows would repeat. I had two children in the car and it was very unsafe as the car kept stopping itself suddenly in city traffic. There was nothing wrong with the car before this all started. I took the car strait to the dealer where I was told they do not have the part to fix it (door harness) and they have no loaners to offer.
When I was driving anytime I started to slow down the emergency brake would activate and apply the emergency brake to stop the car. The back window also went down. The check engine light and warning message came on saying there was an error with the auto start stop feature. The dealership advised that the driver door wiring harness was needing replaced and they have been seeing this in the 2021 atlas.
The driver door contact switch and door harness is faulty, which triggers several errors while driving. The lane keep assist and departure warning does not work when this is happening. Additionally, when braking, the car has several alarms that chime repeatedly, including low coolant, driver door contact switch, electronic parking brake failure, hill start assist, and dynamic cornering lights. The car beeps nonstop while the brakes are applied and the car is at a complete stop. The parking brake also engages when the brakes are applied, making it very unsafe to drive. When I called the dealership to schedule an inspection, they reported that they don’t need to inspect the car because they know exactly which part is causing the problem, and ordered me the part. However the part is on back order, so I’ve had to drive the car in this condition, as they will not put me in a rental. The dealership has Informed me there is nothing else they can do, and Volkswagen customer care will not respond to my requests to discuss.
Door harness replacement needed, car is only a few months old, less than 10k Miles. Various sensors go off indicating a contact door switch issue, and the parking brake will go off and windows will open. This happened to me with children in the car and snowy weather, which could have caused an accident when the parking brake went off while driving.
At random times during driving the fault electronic parking brake with turn on and abruptly stop the vehicle making it jerk forward. It will trigger the windows to roll down, and errors will pop up stating lane assist is unavailable with beeping noise. This puts my family at risk because I was completely scared when the parking brake automatically came on while exiting the highway and an 18-wheeler truck was behind me with my daughter in the car. I had to completely turn my vehicle off and back on to keep going. When I took my car in on February 1,2022 the Service Manager said that there were multiple vehicles in their possession with the issue. He said it would take a month to get it fixed. After speaker to a regional supervisor for Volkswagen they did not have a ETA for getting the parts needed to perform the repair, yet I am still paying a mthly payment and insurance on a vehicle I own that's not in my possession. I have screenshots from my CarNet app with the warning issues that I shared with the manufacturer. There seems to be no sense of urgency to get this repaired or provide a vehicle that is comparable to fit my family size while waiting on the parts for repair.
Starting in November, a series of alarms would go off on the dashboard on the engine, lane assist, collision warnings, etc. As the problem progressed, the windows would go down automatically, and in the most severe instances, the car would engage the emergency park brake while coming to a stop!!! This happened more and more frequently to the point the car became undrivable as you awaited the car engaging the emergency parking brake while coming to a stop!!!! The car has been at the dealership since 11/22/21 as the door control wiring harness is on backorder. Someone will get hurt if this goes unrepaired.
The side airbags for this vehicle have been deployed, and there is no physical damage to the car and no indications of a collision. The side airbags deployed after checking a curb at 30 miles an hour. The incident happened in January of 2022. The other thing that happened during this incident, is that the passenger seat (that was not occupied) was deployed causing my wife to receive a concussion. We contacted VW corporate, and they deny any wrongdoing after they have "thoroughly evaluated" the data from the car, which I have asked for and have not been formally given. The dealer nor VW corporate has conveyed if this issue has been reproduced and the service tech shared that this should have not happened but ultimately he is not the deciding authority for such a matter as this. I had informed the dealer in Dec. 2021 that there was an issue on the right side of the vehicle (passenger) and they were not able to look into it. It is possible that this matter would have been avoided if it was looked at in Dec. 2021. I was not aware of giving permission to the manufacturer for my daily vehicle stats; I have to imagine this is another issue of privacy and do not recall signing a waiver of any sort regarding this. The lane-keeping assistant feature seems to not be working either which if it was it would have corrected it back into the middle of the lane.
The emergency brake will randomly go off when driving or taping my brakes. Then doors will lock and windows roll half down. I have to stop car, turn off and turn on again to get the car moving again. This happens randomly and frequently. It is 2/13 and my car has been in the shop since 1/3/2022.
I have a faulty Door harness that causes the vehicle to think they the door is open, when it is not. Because the car thinks the door is open, the E brake engages while driving and a loud beeping ensues. Several sensors also start flashing like check engine, start/stop system failure, check oil, etc. the part is back ordered with no ETA and VW don’t do a recall because they don’t want to be on the hook for all of these cars. A quick Google search will show you that this is a widespread safety issue that is being ignored
Emergency Brake engages while driving. It has happened multiple times at speeds of 25-70mph. When this happened the warning lights and beeping would start, saying "Fault Electronic Brake", Error: Driver Door Contact Switch”, "Warning, engine is running" windows in the back would also automatically start rolling down and up. It has nearly caused us to get into two high speed accidents with our children in the car with us. Vehicle is currently at dealership along with others with the same problem, has been there for over 3 weeks as they attempt to get a harness in for it. They are telling people because they are out of loaners that they have to continue to drive the vehicle. THEY are not safe to be on the road at this point.
Driver door wiring harness is faulty and needs replaced. At random times during driving all alerts will go off in car triggering the windows to roll down, the parking brake to engage while the vehicle is moving, turning off adaptive cruise, lane keep assist and many other safety features while using them. I fear for the safety of the passengers in my car and those around me as I am unable to know when the brake will engage. The dealer has confirmed the need for replacement but does not have the parts to replace. They will not provide a loaner and have no estimate of when parts will be available for repair. The issue is ongoing and random.
While i am driving my car start acting crazy first the windows go down following for some mesenges in the screen, Error: driver door contact switch Error: start/stop Fault:electronic parking brake The electric brake is activated wile i am driving that was the mos scare thing happened to my family and me.
Purchased the car in April 2021. After 230 miles of driving remote start stopped working. VW service center diagnosed faulty soldering on fuel pump and replaced it. In December 2021 both passenger side windows started opening on their own while in park and driving. Shortly started getting error message from proximity sensors, adaptive cruise control and finally brakes with service engine message. Brought to VW service center and got diagnosed with faulty door harness. Service technician informed me that they had 20+ cars with similar issue and shortage of parts. Ultimately I was told vehicle is not safe to drive, due to car identifying door as open and shutting off engine mid-driving. Harness replaced, not the trunk is opening in park and windows are still opening by themselves. Sent the vehicle to service center by tow truck, applied for lemon law replacement and VW corporate. This should be heading to recall to prevent driving accidents. VW corporate is very hard to contact and follow-up is very poor. Other vehicle issues: Low coolant level, faulty door lock on passenger door.
Check engine light came on, windows were going down 1/8 of the way on their own, parking brake goes on automatically while engine is on while driving and pressing on brake, cannot utilize any controls on driver door. Dealer checked and it is the door harness that is on backorder. I was told 41 customers ahead of me waiting for same part in Northeast USA. Car is not safe to drive due to parking brake automatically engaging. VW of America notified and my case was escalated and I have initiated the PA Lemon Law Arbitration process. Issues first appeared 11/8/21. I have been given a smaller loaner vehicle from dealer on 11/9/21 and am still using that.
The vehicle indicated the door sensor was not working. This cause all warning lights on my dashboard to come on. Additionally, the car would beep notifying me that the engine was running as if the door had been opened. The car would then apply the emergency brake anytime I would begin to slow down causing me to almost get into an accident.
Lane Assist erratic performance. 1)On October 21st, 2021, while leaving a parking slot (cars parked on both sides of the affected vehicle) the “Lane Assist” warning and the Instrument Panel “Lane Assist” light came up (i.e., LANE with a CAR on the lower side of the Instrument Panel). This occurred while moving less than 5 mph. The parking brake activated stopping the car and the lane assist was disabled (i.e., turned off). 2)On October 25th, 2021, while turning on the vehicle, a “Malfunction” was briefly displayed on the Instrument Panel. There were no cars or objects on either side of the vehicle. Immediately after, a warning symbol and a yellow Lane with a Car symbol was displayed. The Lane Assist was disabled. The warning signs were cleared after the car was turned off and back on, but the Lane Assist remained disabled (i.e., turned off).
I have been having issues with my 2021 Atlas SE R-line Technology since the day after I purchased it. I assumed since it was a brand new car that it would have an adjustment period & I wanted to love it, but I have become afraid to drive it. Several times, the vehicle has slammed to a stop while another vehicle is making a U-turn in front of me, or simply driving next to me, but not close enough that the automatic braking should be engaged. I was almost rear-ended by the vehicle behind me each time as I went from driving to a complete stop. In June, the vehicle came to a hard stop for no reason while backing into my garage and no vehicles or objects were in the way. The dealer told me a door sensor was to blame, but the problem still exists today. The vehicle also freezes at times when put it into drive or reverse. It will eventually jerk forward or backwards after some time, but its very unpredictable. This has even caused my right side mirror to scrape the side of my garage, almost breaking it off when its unexpectedly jerked backwards twice. I informed the dealership, Volkswagon of Clear Lake of my experiences and each time, I am told that they are unable to re-create the issue and there are no reported problems during their inspections, with the exception of door sensor repair. I have no idea how to recreate an issue or help them to do so. I traded in a perfectly good 2014 sedan in hopes of getting more space for my family, but all I've gotten is a headache! I even asked the dealership why the window sticker shows I should have power folding mirrors, but mine don't fold, but I'm told that's something I should've addressed when I purchased the car. My anxiety level goes up every time I drive this vehicle and after reading the VW Owners forums, I'm not alone. The same issues I've experienced, and more, have been reported by so many others, yet we are ignored. Please help us before more people are hurt while driving this dangerous vehicle.
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