Random Front Assist activations occurred while driving: 1) First activation occurred while beginning to move forward going around 10 mph. Front Assists warning sound and display (i.e. red CAR) came up and performed a sudden stop(brake). Car on front was about three cars length and moving forward. After car stopped Front Assist activation disappeared from the screen. 2) Second activation occurred while driving around 45mph. No cars directly on front but on the right lane. Front Assists warning sound and display (ie red CAR) came up. Car continue forward and Front Assist activation disappeared from the screen. 3) Third activation occurred while driving with no cars in the vicinity or any obstacle (~25mph). Front Assists warning sound and display (ie red CAR) came up. Car continue forward and Front Assist activation disappeared from the screen. The first two occurrences happened a day apart. The car was taken to a VW dealer but nothing was found (9/15/2021). there were no log in the computer of any front assists event. The third occurrence happened a day after the car was returned from the VW shop(9/16/2021). All occurrences happened within 1 week including today's event.
2021 Volkswagen Atlas driver assistance complaints
Page 4 of 4: complaints 71 to 73 of 73, newest first, as owners wrote them.
Adaptive cruise control (acc) disengages and shows acc error, if the car was remotely started after the SUV is parked with acc still on. Driver must turn off the car and manually restart, or ensure that the acc is turned off before next remote start. Vw is aware of this and it is commonly discussed on all vw consumer forums. Vw has known about this for over two years and describes it as a software programming problem. Still no repair, and was not disclosed to us when purchasing. After several trips to the dealer, I was able to find this probelm on the vw forums. Dealers are claiming all sorts of reasons for the problem, especially operator error.
My wife's 2021 atlas cruise control has not worked since we purchased the vehicle in july 2020. When starting the vehicle via remote start (app or remote) it disables the entire front end collision system and the cruise does not work. It has been in the shop over 3 weeks in total now with no fix in sight. We are now being told that we wait 6 weeks to see if we qualify for their lemon law standards. No loaner was offered.
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