Our 2023 Volkswagen Atlas complete Infotainment system stopped working and went blank/black back around XXX. This includes all lights, back up camera, and parking collision warnings especially when backing (vehicle in reverse). It has been a safety concern operating the vehicle without the rear back-up camera along with no navigation and other important information contained on the infotainment screen. We have 3 children and often carpool other children to and from their school and it has been stressful operating the Volkswagen without the rear back up camera, having no music, infotainment lights, no Bluetooth available to make calls safely as we are a hand free state here in [XXX] as it pertains to cellphone usage in the car. We took our car to a local VW dealer in [XXX] and it was diagnosed with the control module 005f not working and it could not communicate with the vehicle. The service advisor said this is 005f control module has been a common issue recently in VW Atlas and Tiguans. The part is on back order in [XXX] and out of the safety of our family and especially the children we drive in our VW Atlas we gave in an ordered the 00f5 module. We have yet to receive it and have it installed and still drive with a complete non-working infotainment system including no back up camera, warning notifications, no Bluetooth, no lights, etc. There was no warning really that this would go out but we are in dire need to get it repaired and get the safety standards back in the vehicle. Lastly, in addition our vehicle just went past the warranty mileage and this module and its installation are very costly. This is a huge safety concern that could arise for many other families across [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 Volkswagen Atlas lights problems
17 complaints (12% of all complaints for this car).
- owner complaints
- 17
- of this car's complaints
- 12%
- crashes
- 0
- recalls
- 0
Which part fails
- Headlights1
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Atlas lights problems in other years
Specific symptoms reported on the 2023 Volkswagen Atlas lights
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2023 Volkswagen Atlas owners say
Most recent owner complaints, unedited.
front passenger headlight daytime running light went out right around 70k miles. paid $1200 to have it repaired, left one went out shortly after. can't afford to replace it. saw there's a lawsuit with these. makes it hard to drive at night with less light.
The DRL light are go out prematurely
I noticed today that my daytime running light strip is out on my driver side headlight I notice it’s a common issue on this year model Atlas. I know the daytime running lot helps people see you when your going down the road.
Low beam light failed, was replaced under warranty. Now the other side low beam light is out, there is clearly an issue that VW needs to address here, I can't keep replacing headlights every couple years, this is crazy.
The front right Daytime running light went out at 82K miles.
The vehicle shuts off unexpectedly. When parked or reversing. Requires the car to be put in park and then restarted.
Component/System Failed: The driver-side daytime running light (DRL) failed unexpectedly. The failed LED lighting component is available for inspection upon request. Safety Risk: This failure created a significant safety concern because daytime running lights are designed to improve vehicle visibility to other drivers during daylight and low-visibility conditions. DRLs are an important safety feature intended to reduce the risk of collisions by making vehicles more noticeable on the road. The fact that one side of the front lighting system was not functioning reduced the visibility and recognition of my vehicle to other motorists. Additionally, no dashboard warning light, alert, or notification appeared to inform me that the daytime running light had failed. Without any warning system, drivers may unknowingly operate the vehicle with a non-functioning safety component for an extended period of time. Dealer/Service Confirmation: I was informed by Volkswagen service that the LED daytime running light assembly requires a full headlight assembly replacement. Inspections: At this time, the vehicle/component has not been inspected by police or insurance representatives. The component is available for manufacturer or agency inspection upon request. Warning Lamps or Symptoms Prior to Failure: There were no warning lamps, dashboard messages, or other symptoms prior to the failure. The vehicle provided no indication whatsoever that the daytime running light was no longer functioning. The issue was only discovered visually by another person outside the vehicle. Additional Concerns: I am also concerned about the cost and longevity of this component. The replacement part alone reportedly costs over $1,000, not including labor costs. This appears excessive for a vehicle that is only approximately three years old. LED lighting system
DRL on passenger side stopped working about a year in to purchasing the vehicle
Daytime Running Light (DRL) failure on the passenger side. First noticed light does not work on 6/3/2026. An estimate for an independent repair garage is ±$2300.
Questions about the 2023 Volkswagen Atlas lights
Does the 2023 Volkswagen Atlas have lights problems?
Owners have filed 17 complaints about the lights of the 2023 Volkswagen Atlas, 12% of all its complaints.
At what mileage do 2023 Volkswagen Atlas lights problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2023 Volkswagen Atlas lights?
There is no recall for this problem on this model year.
What year does the Volkswagen Atlas have the most lights problems?
The Volkswagen Atlas model years with the most lights complaints are 2021 (70 complaints), 2023 (17 complaints) and 2018 (14 complaints).
Other 2023 Volkswagen Atlas problems
Electrical 39Engine 39Airbags 22Fuel system 21Brakes 15Driver assistance 15Transmission 8Steering 3Visibility 2Wheels 2Acceleration 1Seats 1
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