Volkswagen Atlas collision warning problems

Filed Nov 6, 2026 · Driver assistance, Electrical · IN

Our 2023 Volkswagen Atlas complete Infotainment system stopped working and went blank/black back around XXX. This includes all lights, back up camera, and parking collision warnings especially when backing (vehicle in reverse). It has been a safety concern operating the vehicle without the rear back-up camera along with no navigation and other important information contained on the infotainment screen. We have 3 children and often carpool other children to and from their school and it has been stressful operating the Volkswagen without the rear back up camera, having no music, infotainment lights, no Bluetooth available to make calls safely as we are a hand free state here in [XXX] as it pertains to cellphone usage in the car. We took our car to a local VW dealer in [XXX] and it was diagnosed with the control module 005f not working and it could not communicate with the vehicle. The service advisor said this is 005f control module has been a common issue recently in VW Atlas and Tiguans. The part is on back order in [XXX] and out of the safety of our family and especially the children we drive in our VW Atlas we gave in an ordered the 00f5 module. We have yet to receive it and have it installed and still drive with a complete non-working infotainment system including no back up camera, warning notifications, no Bluetooth, no lights, etc. There was no warning really that this would go out but we are in dire need to get it repaired and get the safety standards back in the vehicle. Lastly, in addition our vehicle just went past the warranty mileage and this module and its installation are very costly. This is a huge safety concern that could arise for many other families across [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 26, 2026 · Driver assistance · CA

I was proceding through an intersection when my car's automatic braking system activated with no warning or reason. I was driving on [XXX] on [XXX] at around [XXX]. I was stopped at a red-light behind another vehicle waiting for the light to change. When the light changed green, I proceded to drive forward through the intersection with about a car distance between the car in front of me. As soon as I cleared the intersection, my car suddenly stopped and made a loud noise while it slid forward. Unsure of what had happened, I looked around and saw nothing in the road or around my car. My car had suddenly jerked as if I hit or ran a large object over. After observing my surroundings for causes of what had just happened, I looked down at my dash and saw the red foward collision warning icon lit up on my dash. I noticed it for a few seconds before the car released and I was able to continue proceding forward. I am not sure of my exact rate of speed, but I am guessing it was around 25mph. In my experience with the car, when the front collision warning system activates, there is an audible and visual warning with both an audible chime and bright red car icon on the dash alerting me to brake. Neither or these occurred before my car quickly and unexpectedly slammed on its brakes. Thankfully nothing came out of this experience except for rattled nerves from both me & my passengers. The car behind me was keeping a safe distance from my car and was able to brake safely. I was also able to keep control of my inoperable car through the busy intersection. If in other circumstances such as if the weather had been different, I could have very well have been involved in a car accident. As this happened last night, I have not taken my car to the dealer to be inspected. I have had issues with the warning system coming on without reason in the past, but this is the first time the car has done an unsafe maneuver like this. My car is available for inspection INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Filed Oct 6, 2026 · Driver assistance · IL

2023 VW Atlas Cross Sport SEL AWD, about 57,500 miles. Available for inspection. Oct 3, 2026: infotainment screen would not turn on. A soft reboot, a multi-hour shutdown with the car locked did not fix it. The unit is stuck in a reboot loop ("Starting navigation" then fails, repeating). By about the third restart, the blower fan stopped completely: no heat, no AC, no windshield defrost or defog, no ventilation. Rearview camera, radio, and navigation are inoperative. Cruise control, adaptive cruise control, and lane keeping assistance do not work. Warning lamps came on when the climate system failed (photographed Oct 5): electronic stability control, power steering, Front Assist (forward collision warning/emergency braking), Lane Assist, other driver assistance faults, and tire pressure. Safety risk: with no defrost or defog, the windshield can fog or ice with no way to clear it, a serious visibility hazard in Chicago-area weather. No rearview camera when backing near pedestrians and children. Collision warning and lane keeping are offline. VW Customer Care (case 07775134) told me this is a known issue caused by a VW software update pushed to the vehicle and that a service bulletin exists. I did not request or consent to this update and was unaware of it. VW declined to cover the repair as out of warranty, offering only possible coverage of the diagnostic fee if a dealer confirms the software cause. Not yet inspected by a dealer, independent shop, police, or insurer. The failures appear to violate FMVSS 103 (defrosting/defogging) and FMVSS 111 (rear visibility). Other manufacturers have recalled vehicles with free software fixes for this same failure type. I ask the federal safety agency to investigate and determine whether a recall is warranted.

Filed Jun 15, 2026 · Acceleration, Brakes · WI

Multiple occurrences where forward collision warning goes off with no vehicles Incident 1. 5/15/2026 Road: Highway I-94 Weather: Clear and sunny Condition: Cruise control on, light traffic, nearest vehicle at least 4 cars in front, 2 vehicles behind and to the right (fast lane), driving in the middle left lane. Forward collision warning went off and took cruise control off. No vehicles stopping in front of me. Incident 2. 6/3/2026 Road: Urban side streets Weather: Clear and sunny Condition: Coasting towards a roundabout approximately 200' from the intersection, no vehicle in front, no vehicle behind, no animals, people or objects on the road. Forward Collision Warning went off under no threat of collsion. Incident 3: 6/14/2026 Road: 2 lane urban road. Weather: Dusk, clear, no rain, Condition: paved road, no animals, no vehicle in front, vehicle behind, approaching an intersection, coasting (light was yellow) towards intersection. , evening dusk, clear no rain, no precipitate, clear roads. Fwd. Collision warning went off, going straight.

Filed Oct 22, 2025 · Driver assistance, Electrical · WI

All of the lights keep coming on for all of our systems. Collision avoidance, cruise control, automatic braking, blind spot. Radio screen goes black and cannot work anything on car including heat. Car will just randomly go into limp mode. Very unsafe for this to happen while driving on highway.

Filed Aug 21, 2025 · Driver assistance · CA · crash

I was driving on the SB 55fwy in light stop and go traffic and had my ACC w/ traffic aware system engaged. My car was doing as it normally does, keeping a safe distance to the vehicle in front of me, automatically slowing, stopping and accelerating at a safe speed for the conditions. This feature I had been using on my car since I originally purchased it and paid for these safety features. When traffic was not stopped it was traveling between 15-20mph. All of the sudden my dashboard lit up with error messages, audible warnings, and check engine light, all flashing and beeping at me and before I quickly glanced at the dash to the alarming warnings, I had rear ended the car in front of me. This took me by complete shock as my car had always been overly cautious about applying emergency braking in close situations. This time it did nothing. The error message said Adaptive Cruise Control sensor had failed and along with that it had disabled all of the safety features I had become accustomed to and paid extra for, including, the emergency braking and front end collision warning. This caused almost $14k in damage to my vehicle and more so potentially could have put my entire family in danger. The sensor failure caused the accident, the damage to the other car that I was traveling behind and any potential injuries from the driver of that car. I have given this same statement to my insurance company, however no one has reached out to investigate the cause of the failure, not even the dealership service center, where I had originally had my damaged car towed to so they could check and verify with their scan tools that I had a faulty sensor. Also my vehicle had just been serviced the month prior and all software was updated at Norm Reeves Volkswagen, Irvine, CA.

Filed Jan 27, 2025 · Driver assistance · NV

My wife was driving to the store on surface streets at about 9am on a clear morning. At a stop light, waiting for the green. After light turned green she accelerated at a normal rate. Midway through the intersection (at about 10 mph) the vehicles emergency braking system engaged for no reason slamming her to an immediate stop. There were no obstructions in front or to either side of the vehicle. There was another car behind her that almost rear-ended her. My wife's safety was at risk because she could have been involved in a collision which may have resulted in injuries to my wife and or others and she was sitting, shaken in the middle of an intersection thinking that someone had hit her from behind. The vehicle has not been taken to the dealership yet. My wife states that the vehicle displayed many indicator warning lights on the instrument panel after it stopped including the Advance Warning lights, but instead of just showing a collision warning with the car, 3-double bars and lanes in red, it showed (in red) a car with 4-double bars all around the vehicle, no lanes and the vehicle shut off. The car started again when she took her foot off of the brake.

Filed Jan 20, 2025 · Driver assistance · FL

On January 20th 2025, we were driving on an open street with moving traffic. The automatic braking system kicked in for no apparent reason and the car slammed on the brakes on its own resulting in us almost being rear ended. Our safety and the safety of others was put at risk due to the car braking with no warning and for no reason, causing the person behind us to almost hit us. In the past, the car has randomly loudly beeped at me and given me the forward collision warning for no reason, but it has never auto braked like that for no reason. It was scary and makes me concerned about the safety of the vehicle for my family.

Filed Nov 18, 2024 · Driver assistance · VA

The front left collision warning alarm goes off when apply brakes (a turn, stop sign/light, parking spot as examples) even though there is nothing in the proximity that would trigger a warning.

Filed Oct 26, 2024 · Driver assistance · FL

Vehicle has randomly applied emergency breaking with the Forward Collision Warning System activating when no vehicles, pedestrians, animals, or objects were present to initiate this safety feature. This has happened in October of 2023, March of 2024, and August of 2024. Infotainment System has been replaced once to address several issues. These issues have not being resolved. Vehicle is currently at VW for the 9th+ time to rectify multiple issues with vehicle. Have started the Lemon Law process for this vehicle.