The vehicle intermittently displays a “Steering lock faulty, stop!” warning and fails to start. When this occurs, the vehicle cannot be operated at all. This issue has occurred multiple times within a short period and has persisted despite prior repair attempts by authorized Volkswagen dealerships. The failure of the steering lock system prevents the vehicle from starting, creating a safety concern as the vehicle may become unexpectedly inoperable and leave the driver stranded. The repeated nature of this issue raises concerns about the reliability and safety of the vehicle.
Volkswagen Atlas steering lock-up problems
10 of the 2,039 owner complaints about the Volkswagen Atlas describe steering wheel locks up, most of them for the 2018 model year.
- owner complaints
- 10
- worst model year
- 2018
Is there a fix? There are 3 recalls for this area of the car. See below
By model year
- 20251
- 20232
- 20222
- 20211
- 20201
- 20191
- 20182
Often reported together
Warning lights 1Start-stop 1Power steering loss 1Engine failure 1Check engine light 1
What owners say
The vehicle has experienced multiple serious safety failures involving the steering, electrical system, and powertrain. Most recently, while driving, the steering wheel locked unexpectedly, causing a temporary loss of control. Multiple dashboard warning lights began flashing, and the EPC light turned on and off repeatedly. I had to bring the vehicle to a complete stop and restart the engine to regain control. The camshaft/camshaft position sensor and steering system appear to be malfunctioning, and the issues have recurred multiple times. The vehicle has been taken to a dealer for inspection and repairs several times, but the failures continue. These problems have created a serious safety risk, as loss of steering and erratic electrical behavior can lead to accidents, putting myself, passengers, and others on the road at risk. Warning lamps first appeared intermittently after prior repairs, but the steering wheel lock incident is the most severe event to date.
Engine randomly stops while driving, in the middle of the road, warning says to manually restart engine. Happens with auto start/stop on or off. Lastest incident, while entering an intersection turning left, engine stopped, said to manually restart, steering locked up so could not steer the vehicle. This particular incident was very dangerous put me in the middle of a lot of traffic, in an intersection. Car is basically unsafe to drive at this point. Had it towed.
After starting vehicle the steering wheel locked up. It would allow you to drive forward and reverse but would not allow the steering wheel to turn. Prior to failure my wife and I noticed sometimes while driving down the interstate or highway it was difficult to turn steering wheel. Although random it was concerning checked power steering fluid and belts all looked good. Yesterday had to have vehicle towed due to faulty steering wheel.
The contact owns a 2020 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the steering wheel was difficult to turn, and the hazard indicator warning light illuminated. In addition, the steering wheel seized. The vehicle was towed to an independent mechanic where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
This is a 7 day old vehicle. Twice in the past two days the steering wheel locked up when steering into a turn, forcing me to slam on the brakes to avoid crashing. It also happened once when in reverse, backing out of a parking lot. Error/failure codes pop up for a few seconds when this happens and then they go away. It was fast but I think they said, brake maneuver failure, steering failure, hill assist failure, front assist failure. The 3rd time the check engine light also came on but went away after re-starting. Given it is a brand new car I thought it was a fluke but after the third steering failure almost causing me to crash into a tree I stopped the vehicle and it is being towed to the dealership. This is very dangerous and I was very lucky a car didn't crash into me when I slammed on my brakes to miss the tree. It scared my children and has left me very anxious about driving this car. I know that of this happens it a busy intersection it WILL cause an accident. Please help me return this car for a new car WITHOUT such a serious safety flaw. What a disappointment.
On a few occasions, even with the Start/Stop function disabled, the vehicle has completely shut off with no warning. It must be put it in park and restarted. Once it even turned off while reversing out of driveway and the steering wheel locked.
The vehicle would start from the remote and upon getting into the vehicle the push start won’t engage with the steering wheel locking and the vehicle being inoperable. The steering will will make locking mechanism sounds and the vehicle won’t start. The vehicle will then not turn on and I am unable to drive. It has sputtered for weeks now yet it turns on and I am able to drive. When first purchasing the vehicle the engine had to be replaced as it backfired and went out the same start stop issue was present then.
The “Front Assist” feature malfunctioned while driving. While driving at 29 mph, the vehicle “Front Assist” feature initiated. A red warning icon illuminated on the dashboard signaling an imminent/impending collision and caused the vehicle to immediately lock the vehicles brakes and seat belts. There were NO pedestrians, vehicles, or objects ahead or remotely close to the roadway. The front of the vehicle was clear or debris and foreign objects. It was sunny and clear. If the roadway was rainy or snowy — the brakes and steering locking up would’ve been catastrophic. Vehicle has not been to dealership for inspection/testing of the system as event occurred earlier today. Vehicle has not been inspected by manufacturer, police, insurance representatives or others as of present. Other than this event occurring once before, there has been no indication or warning lights — other than the large red dashboard icon.
Two weeks ago, our 2018 atlas displayed faulty steering lock. Vehicle was disabled and towed to dealership. After $1,300 in repairs with new steering module, the vehicle displays this again, and won't move. Vehicle is at dealership again and is dangerous because if this happens when driving, the vehicle won't steer and is going inoperable.
Related recalls
Steering
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
- Risk
- A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on September 16, 2026.
Recall number 26V590000 · Recall details
Steering
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
- Risk
- A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40Q7.
Recall number 21V026000 · Recall details
Steering
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
- Risk
- A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
- Remedy
- Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Recall number 20V712000 · Recall details
Questions about the Volkswagen Atlas steering lock-up
Which Volkswagen Atlas years have steering wheel locks up problems?
The model years with the most reports are 2018 (2 complaints), 2022 (2 complaints) and 2023 (2 complaints).
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