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Volkswagen Atlas power steering loss problems

10 of the 2,039 owner complaints about the Volkswagen Atlas describe loss of power steering, most of them for the 2019 model year.

owner complaints
10
worst model year
2019
Is there a fix? There are 3 recalls for this area of the car. See below

By model year

  • 2023
    1
  • 2022
    2
  • 2021
    1
  • 2019
    4
  • 2018
    2

What owners say

Filed Jul 20, 2026 · Engine · TX

4 times now when the vehicle, 2 times while the vehicle is moving forward and 2 times while the vehicle was moving in reverse the engine has completely shut off and the car stopped moving. The dash said the engine was off and the vehicle needed to be shifted to park and the engine turned back on. During this time the vehicle also lost power steering and brakes. I’ve taken it to the dealership multiple times and they could not diagnose the issue or duplicate it and tell me I need to pick the vehicle up and to just bring it back again.

Filed Nov 25, 2025 · Electrical, Engine · CO

The vehicle has experienced multiple serious safety failures involving the steering, electrical system, and powertrain. Most recently, while driving, the steering wheel locked unexpectedly, causing a temporary loss of control. Multiple dashboard warning lights began flashing, and the EPC light turned on and off repeatedly. I had to bring the vehicle to a complete stop and restart the engine to regain control. The camshaft/camshaft position sensor and steering system appear to be malfunctioning, and the issues have recurred multiple times. The vehicle has been taken to a dealer for inspection and repairs several times, but the failures continue. These problems have created a serious safety risk, as loss of steering and erratic electrical behavior can lead to accidents, putting myself, passengers, and others on the road at risk. Warning lamps first appeared intermittently after prior repairs, but the steering wheel lock incident is the most severe event to date.

Filed Oct 23, 2025 · Steering · KS

The electronic steering gear is malfunctioning and making a clicking sound when the steering wheel is turned at 90-degree angles in either direction. The dealership (Bud Brown VW, Olathe, KS) advised me that they have had 3 VW Atlas vehicles with the same problem over the past month. I believe this is a manufacturer defect that could cause loss of steering and potential injury or loss of life.

Filed Sep 10, 2025 · Fuel system · CA

My Volkswagen Atlas has a recurring check engine light and start/stop error light. The LD pump and valve have been replaced multiple times, but the issue persists. Volkswagen now says the problem is the carbon canister, which is covered by TSB VWP-23-04 (the federal safety agency ID MC-10235143-0001) extending warranty to 15 years/150,000 miles. The bigger concern is safety: the vehicle has stalled multiple times while driving, including once in an intersection where I completely lost steering and control until the car was towed. This creates a major safety hazard for myself and others on the road. Despite the TSB coverage, Cardinale Volkswagen in Salinas, CA is refusing to replace the carbon canister under warranty. They also charged me a $240 diagnostic fee, even though the issue diagnosed was later found to be warranty-related. My understanding is that diagnosis and repair of warranty defects should be performed at no cost. This is a clear safety defect: sudden stalling in traffic, loss of steering, and repeated failures of emission-related parts. I am requesting that the federal safety agency investigate these incidents and Volkswagen’s handling of warranty claims, as drivers are being put at risk of accidents, injury, or worse.

Filed Jan 20, 2025 · Seat belts, Steering · TX

With the past year, have had 2 dangerous safety issues pop up. 1. April 2024, seat belt malfunctioned causing an error message. From what the VW dealer told me, the seat belt would not lock, therefore requiring a replacement of the entire assembly Had to drive home several hours with this error message. Should a 5 year old car have such issues? 2. January 2025, steering began to feel very sloppy. Was informed Steering rack assembly had excessive play inside the steering gear. Presume losing steering at highway speeds would be quite dangerous. Replacing seat belt assembly cost $1261.25, the steering rack assembly replacement will cost $1988.75. Both should be recall items and covered by VW.

Filed Feb 17, 2024 · Electrical, Engine · VT

2021 volkswagon Atlas, needed new oil pan after few months due to major oil leak. had to pay out of pocket for rental 1 week. Wipers came flying off on driver's side hitting side window scratching car. Dealership said nothing wrong (my dad tightened bolts they were loose) heater in back started making horrible noise, said nothing was wrong. Needed new breaks, rotors numerous times. When backing up makes horrible noise, to this day. 10/7/23 driving down road at 28 mph my car stalled out. Did this numerous times w/in 3 weeks, brought to dealership said they couldn't find anything wrong. Kept happening brought it back. They change emission module & oil. Car started sounding like a tractor. Brought it to different dealership. Going down road at 45 mph with 4 kids in car. Car stalls out. No steering no breaks. Super scary. Car keeps stalling out, going down road at 58mph car stalls out, no steering no breaks again everything locks up. 18 wheeler behind me, 3 kids in car. Brought to another dealership, they stated never heard of car stalling out before. They stated other dealership put wrong oil in, they did another oil change and said my car was safe to drive. Car still kept stalling out almost every time I slowed down or came to a stop, or even when starting it before leaving had to restart numerous times. Fast forward car been in shop since 2/1/24. Said metal shavings in oil filter now needs new motor & theres bearings missing. (they told me car was safe to drive) we asked about safety issue, they said what safety issue? Whycar keeps stalling? Said never heard of this issue with the cars before. they want 9k for a rebuilt motor w/ way more miles than my car has now, Ive been in rental for 3 weeks out of pocket pay. Dealership can't promise me this will fix car. Car is a death trap and I have precious cargo, I don't feel safe driving it. Research says lots of people having same issues. VW Rep says never heard of this. Called lawyers yup its a common lawsuit, lemon car.

Filed Sep 21, 2023 · Electrical · NC

This incident has occured on multiple occasions & can be replicated with the "auto stop/start" engine feature active. The vehicle can be inspected. I will describe the last occurrence. I was parallel parking on a slight incline. I pulled forward past the available parking spot before backing in. I came to a complete stop. The parking sensors on the vehicle engaged due to a nearby sign/light pole. The "auto stop/start" engine activated & shut off the engine. I put the car in reverse. The car did not start. I started rolling backward downhill into the parking spot with no power steering. The engine was off. The car had to be put back into park to be restarted. I was finally able to parallel park. A prior incident occured while attempting to attach a boat trailer. I backed up & was misaligned to the trailer coupler. It engaged parking sensors on vehicle. I put vehicle in drive. I sat still for a second which allowed auto stop/start to activate. I let off brake and pressed gas. I rolled backward into trailer. The risk is a crash due to no power steering and no engine power. This could be very dangerous for a new inexperienced driver. This has not been replicated at a dealership. I have just recently figured out why this happened and have not taken the vehicle in. It has been inspected by no one. There are no warning lamps or messages other than the auto start/stop activated message. Normally, the car will start the engine if the vehicle is put in reverse or my foot is coming off the brake pedal. This does not happen if the parking sensors are activated simultaneously. I've had separate issues with the front warning sensors activating at random while driving city and highway speeds. The warning comes on with no obstruction ahead. Luckily, I have the automatic braking turned off. Otherwise, I'm afraid the car would automatically brake at random and I would be rear ended. Dealership has not replicated this issue, but they have been notified by myself of the issue.

Filed Nov 1, 2021 · Electrical · TX

While driving vehicle with my baby with me in heavy traffic area engine completely died when I came to a red light. Cars expected me to proceed on green light. No steering, no brakes, rear sensors went off and warning said Low 12V Battery. Tried to restart it to no avail. Engine would just click. 3 men had to put their hazards on and started pushing the VW Atlas to the nearest parking lot a ways off endangering the lives of these 3 men their vehicles and my baby and my own life. Took vehicle to get Battery and alternator tested, but all was “Perfectly fine”. I will not wait for a fatality in my family to happen. VW should recall or do something day IMMEDIATELY.

Filed Feb 11, 2019 · Electrical · 10,000 miles · WI

Purchased new 2018 vw atlas with now, 10k miles. The last 2 weeks the dash sensors have been randomly going off & on. Sunday 02/10 I was driving, the vehicle shut off while in motion. Brakes locked, no steering control, no electrical. When tried to restart the first time -t he sensor said to 'drive to charge 12v battery' but the car would not turn back over to do so. Towing company was able to jump it, the battery was running @ 15v which is too high for vw (confirmed with service tech this is abnormal). Was not able to keep it running, so we had it towed to the dealership. Dealership called & said "bad battery vw atlas is known for chronic battery failure". I was told a new one is on backorder with no eta - but that my atlas is sitting in the lot next to another atlas with the same problem, that has been waiting on a replacement for 3 weeks. Will use a loaner car for a month until mine is functioning. I was also told the replacement battery may or not be a fix/solution but it's all they can do for now to get the car running. Beside myself there has been no formal recall to this to prevent catastrophic injury to vw atlas owners who own a vehicle that fails while in motion. Located on a city street - did involve local law enforcement to prevent additional threats to danger in the roadways.

Filed Sep 24, 2018 · Electrical, Engine · 250 miles · IN

The most concerning safety issue is the malfunctioning auto start/stop system. On four occasions, it has shut off the vehicle while in motion, pulling into a parking spot, resulting in loss of power steering. On a separate occasion, it shut-off the vehicle while stopping to pay the parking attendant but failed to restart the vehicle when I released the brake and step on the accelerator. I had to put the vehicle in park and manually restart the vehicle. I have also had multiple experiences when I have turned off the auto start/start when I started the vehicle only to have it reactivate itself and shut-off the vehicle when I stopped at an intersection. Other issues involve the "infotainment" system and climate control electronics. On multiple occasions, the radio has turned itself on after I have turned it off. As for the climate control system, it periodically deactivates the rear passenger compartment climate control and shuts off airflow to the rear passenger compartment and I have to manually reset the system through the button on the dashboard. These experiences indicate the vehicle electronic and software systems are unstable and the volkswagen dealer has not been able to fix the issues, as they have recurred after the dealer claimed to fix the issues. I am concerned about my family's safety in this malfunctioning vehicle. The date below is the most recent event involving the auto start/stop system. The first occurrence was in mid-february 2018, approximately two weeks after purchasing the vehicle.

Related recalls

SteeringReported September 11, 2026 · 208,724 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
Risk
A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on September 16, 2026.

Recall number 26V590000 · Recall details

SteeringReported January 27, 2021 · 10,303 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Risk
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40Q7.

Recall number 21V026000 · Recall details

SteeringReported November 17, 2020 · 776 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Risk
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Recall number 20V712000 · Recall details

Questions about the Volkswagen Atlas power steering loss

Which Volkswagen Atlas years have loss of power steering problems?

The model years with the most reports are 2019 (4 complaints), 2018 (2 complaints) and 2022 (2 complaints).

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