The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving, there was an abnormally loud rumbling sound coming from the front of the vehicle. Additionally, the steering wheel made an abnormal clicking sound while making a turn. The vehicle was taken to several independent mechanics on several occasions to be diagnosed, but the contact was informed that no failure was found. The failure became progressively worse. The vehicle was taken to an independent mechanic, where it was diagnosed with steering rack and pinion failure. The contact associated the failure with the federal safety agency Campaign Number: 26V590000 (Steering). The vehicle was taken to the dealer for a diagnostic test, and the contact was informed that the VIN was not included in the recall. The manufacturer was notified of the failure by phone and informed the contact that the vehicle was not covered because the VIN was not included in the recall. The failure mileage was approximately 68,000.
Volkswagen Atlas steering noise problems
11 of the 2,039 owner complaints about the Volkswagen Atlas describe clunking or noise when steering, most of them for the 2019 model year.
- owner complaints
- 11
- worst model year
- 2019
By model year
- 20212
- 20202
- 20196
- 20181
Often reported together
Grinding brakes 2Stalling 1Power steering loss 1Jerking 1Collision warning 1Check engine light 1
What owners say
The car began to make a clacking or popping sound in the steering rack area. Mostly at slow speeds, when turning. The car began exhibiting a steering wobble at very slow speeds, but felt loose at higher speeds. Initially I believed it might be a worn tie rod, but upon inspection I found the entire steering rack to be loose from the subframe. There is a recall bulletin for a corroded bolt that may break loose from the rack/subframe, but currently it is not showing for my vin. I believe that this exact issue is effecting my vehicle and would like for the steering rack for my vin to be included and to be repaired under the recall.
The electronic steering gear is malfunctioning and making a clicking sound when the steering wheel is turned at 90-degree angles in either direction. The dealership (Bud Brown VW, Olathe, KS) advised me that they have had 3 VW Atlas vehicles with the same problem over the past month. I believe this is a manufacturer defect that could cause loss of steering and potential injury or loss of life.
For steering: There is a grinding noise that happens each time I turn my wheel when turning into a parking spot or making a non wide turn. It happens every single time that I do it. For Automatic Emergency Braking: It turns on while I am in the middle of driving constantly.
1. Steering making noise during turn/revervse/ forward/parking etc.. Dealers triedd to fix it but not sucess. 2. Error: start / stop engine at certain situation and stalling while driving. Incident on various date
We own a 2020 VW Atlas SE W/Technology. This vehicle has grossly failed to meet reliability expectations. Of most concern is the repeated failure of the vehicle's electric power steering rack. This component has been replaced 3 times on my vehicle. Each failure has been accompanied by a creak in the front suspension and a clunk in the steering movement. I have asked VW of America to extend the warranty on my vehicle as this failure and it's the history of failures lead me to believe I will encounter this issue again very soon. VWOA has denied my request so far stating that my warranty had already expired. I reminded them that they had already extended my warranty for a separate mechanical issue that I experienced with both this vehicle and my previous vehicle, a 2018 VW Atlas involving the cylinder head. Between the steering rack failure and their handling of a dangerous issue with faulty door harness wiring that caused the vehicle's autonomous emergency braking to engage in traffic, I sincerely believe that the federal safety agency needs to get involved to mandate additional recall campaigns or warranty extensions on these vehicles to protect consumers.
Steering gear feeling loose & making noise going down the road. Steering wheel shake & vibration. No warning lights initially. Few hours later when steering vibration was at it worse, the front end collision warning light with cruise control light came on. Dealer said system needed recalibrated & steering gear needed to be replaced. Stated it is a common, complaint/diagnosis but no recall from VW. $3000 to repair! Car definitely doesn’t feet safe at highway speeds
I bought my new vw atlas in december of 2019. When I bought it, I noticed a rubbing/squeaking noise when I turned the steering wheel but was told that was normal for a new vehicles. So, I let it go, then came to realize it continued to get worse and louder over time. So at my 10,000 mile check, they told me it was the steering rack that needed to be replaced asap but that it was on back order and could take a couple of weeks for the part to come in. I was told this was not a common issue. So I waited 3-4 weeks, and the part finally came in. It was replaced and I thought I was done with repairs early on. Then, a couple of days pass and I find that there is still somewhat of a noise when I turn my wheel and especially when I'm on the backroads going over bumps. I take it back the dealership and of course, they can't replicate the problem. A couple more weeks pass, I'm still hearing a creaky noise and then one night on my way home, all of the sensor and warning lights light up in my digital cockpit. I have it towed, vw determines it's a tire sensor of which they repair. Three weeks later, here I am again and all of my tire pressure sensors are on again on my way home from work. I have a new tire from where I got a flat two weeks ago, and that tire pressure sensor light is also on. So, now not only am I having an issue with my tires but the first steering wheel noise issue still isn't repaired on an atlas that I bought with 12 miles on it in december of 2019. Vw corporate has been called, the dealers corporate has been called and still I haven't gotten nowhere.
While in motion and remaining still, as you turn the steering wheel left and right the steering gear makes a clunking, knocking noise throughout the steering gear.
I bought my brand new atlas in october. We decided on atlas due to the great safety ratings. Within a few weeks, the atlas was in the shop for o2 sensor #1. The check engine came on while driving on a state road. A few weeks later it was in for replacement of steering rack. The extremely loud noises started while driving on a state road. A few weeks after that the second o2 sensor replaced. The check engine came on while driving on a state road. Now I have an appointment to bring it in on monday because the remote start that I use every morning stopped working tuesday. As of today, it hasn't even hit 3,000 miles.
Related recalls
Steering
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
- Risk
- A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on September 16, 2026.
Recall number 26V590000 · Recall details
Steering
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
- Risk
- A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40Q7.
Recall number 21V026000 · Recall details
Steering
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
- Risk
- A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
- Remedy
- Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Recall number 20V712000 · Recall details
Questions about the Volkswagen Atlas steering noise
Which Volkswagen Atlas years have clunking or noise when steering problems?
The model years with the most reports are 2019 (6 complaints), 2020 (2 complaints) and 2021 (2 complaints).
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