2013 Volkswagen CC engine problems

Filed Feb 15, 2019 · Engine · 111,000 miles · KY

Failure of the inlet maifold found from check engine light. It has happened twice 2 years apart. One at approx.92000 and again at 111000

Filed Oct 17, 2018 · Engine · 62,569 miles · CA

Driving home on the freeway the engine started making abnormal noise (ticking). Called the dealership where I purchased the car and let them know I was bringing it in to be checked out. On the way there the engine stopped running and I pulled over and had it towed to the dealership. Several days later dealership called and told me the timing chain broke and catastrophicly destroyed the engine. Purchased the vehicle certified used with 25,578 miles. At the time of the engine failure it had 62,569 miles. The timing chain that destroyed the engine prematurely failed. I heard about a class action lawsuit settlement in new jersey for this problem and it appeared my make and model vehicle was in the group to be reimbursed for damages. With no other options I had to take money from my retirement savings and replace the engine. After about one month I received a text from the dealership saying they had bad news. Apparently after replacing the engine, they started the car and in two minutes they heard an abnormal knock coming from the engine and told me that the new engine was going to need to be replaced. Now I just found out that my year vehicle 2013 cc vw is not part of the class action lawsuit. All the exact issues I have been reading about have happened to my vehicle. Obviously this defect is not limited to only the vehicles in the class action lawsuit. I purchased this vehicle and paid extra for it because it was certified used. I needed a very reliable commute vehicle to get to work and back home safely. After the dealership having my car for over two months, I was driving a couple days later and the car hesitated at a stop and the service engine light came on. Had it towed back to the dealership and they told me one of the fuel injectors was "acting up". Vwof a knew about this problem and should have recalled the timing chain. Now I have to give them more money!!!

Filed Aug 14, 2018 · Electrical, Engine · 95,000 miles · CA

Tl* the contact owns a 2013 volkswagen cc. The contact stated that while driving at 65 MPH, the vehicle started to shake with the check engine and epc (electronic power control) warning lights illuminated. The contact coasted to the side of the road powered off the engine. The vehicle was restarted and the contact was able to drive the vehicle to his residence. The failure reoccurred. The vehicle was later taken to volkswagen of oakland dealer (2740 broadway, oakland, ca 94610, (866) 920-4215) where it was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.

Filed Mar 9, 2018 · Acceleration, Engine · 120,000 miles · AZ

Tl* the contact owns a 2013 volkswagen cc. While operating the vehicle, the speed suddenly decreased without warning. During the failure, the instrument panel indicators flashed off and on. The vehicle was taken to the local dealer (volkswagen of north scottsdale, 7001 chauncey ln, phoenix, az 85054) where it was diagnosed that the nox sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The VIN was not available. The failure mileage was 120,000.

Filed Jan 23, 2018 · Electrical, Engine · 49,000 miles · NJ

Car has stalled 2x while driving on a highway. When trying to accelerate, the car will buck and hesitate at about 2k to 3k RPM and have virtually 0 acceleration. The epc light will kick on and then the car has slower acceleration but it does not buck and hesitate. The issue happens when the car is cold and warming up. When the car stalled, I was downshifting, and then the battery light came on. The car just died. Had to pull over and then restart the car. The car would then buck and hesitate again until the epc light came on. I am afraid this will happen when crossing a road and cause an accident.

Filed Jan 2, 2018 · Engine, Transmission · 67,855 miles · CA

While traveling on the freeway in san diego, my car started shaking and losing power. Then the epc & check engine lights turned on, on the dashboard. I was barely able to pull over to the shoulder, and drive off the upcoming exit ramp. I lost total engine power, and I had to call the towing truck to take me to the closest dealership, as the car is still under warranty. I waited 5 hours to find out what was happening, as I live in another city. The dealership technician told me that they recorded several piston misfires, but after resetting the computer, the faults never came back. Their internal policy required the fault to be present for the company to comply to replace faulty parts, even when they had the records. They told me they could not help me, and advised to take the car and drive it to the dealership where I lived. I did so, and I got the same response from my local dealership. They told me they would not help me due to internal policies, and that I should drive the car as is, until the issue came up again. I explained this could put me & my family at risk of injury, even possible death due to a highway accident, not to mention the cost I could incur for another tow truck & hotel expenses. They declined to replace the parts, even after I opened a case with their customer support manager. I explained I would have to seek legal advice as I felt I was being a victim of fraud by wv company. The local dealership not only not fixed my problem, but he charged me with a check-up fee. I could not be more dissapointed at this company.

Filed Dec 19, 2017 · Engine · 430,000 miles · NV

Car loses engine power during acceleration to the point it feels the car may stall out. This issue is not constant, it is random. There is no " check engine" light at any time before, during, or after event. I learn today that my fuel module and related seals and pump are faulty and need to be replaced but my VIN is not part of vw recall for this very same issue on other cc's. This is a dangerous problem when driving to suddenly lose engine power. Perhaps the recall needs to be expanded?

Filed Dec 12, 2017 · Engine, Fuel system · 62,000 miles · CA

Tl* the contact owns a 2013 volkswagen cc. The contact stated that the vehicle experienced a complete loss of power. In addition, the vehicle experienced excessive battery drain and various warning indicators illluminated. The contact received notification of the federal safety agency campaign number: 17v509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was towed to sonnen volkswagen (francisco blvd w, san rafael, ca) where it was diagnosed that the spark plugs were defective and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the issue and provided case number: 171805804. The failure mileage was approximately 62,000. Vin tool confirms parts not available.

Filed Oct 18, 2017 · Engine · 63,000 miles · DE

Tl* the contact owns a 2013 volkswagen cc. While attempting to start the vehicle, the check coolant warning indicator illuminated. While inspecting under the hood, it was discovered that the coolant reservoir was nearly empty. The vehicle was taken to an independent mechanic who diagnosed that the water pump had cracked, causing coolant to leak. The vehicle was not repaired. The manufacturer and local dealer (winner volkswagen in dover, delaware) were notified of the failure, but no assistance was offered. The failure mileage was 63,000.

Filed Jan 19, 2017 · Electrical, Engine · 65,000 miles · GA

Vehicle will not start. Message indicates "steering wheel column lock". This happens intermittently. This is a known problem with other vw models, but dealership won't cover it, and general manager is acting as if he doesn't know this issue exists with other models.