2021 Volkswagen ID.4: doors won't lock, open or latch

Filed Nov 9, 2026 · Body, Electrical · CA

pdate to my the federal safety agency complaints 11771852, 11772122 and 11775164, 2021 Volkswagen ID.4. Safety recall 24V‑651 (Volkswagen 57J9, door handles) has not been remedied on my vehicle for 19 months because parts have not been available. Component: exterior door handles under recall 24V‑651. Per the recall, water can enter the door handle circuit board and a door may open unexpectedly while driving. The vehicle and door handles are available for inspection on request. Safety risk: a door could open unexpectedly while moving, putting occupants and others at risk. Since November 7, 2026 the vehicle does not run. Confirmed by dealers: yes. The vehicle was presented for this recall three times, and each time the remedy was not performed because parts were not available: 1. April 14, 2025, Tracy Volkswagen, repair order 111581, 99,323 miles: "PARTS UNAVAILABLE. CLIENT TO RETURN AT LATER DATE FOR COMPLETION, NO WORK PERFORMED AT THIS TIME." (attached) 2. 2026, before October, Winn Volkswagen: not performed, parts not available. Repair order requested. 3. October 16, 2026, Tracy Volkswagen, repair order 118637: recall verified open at check-in, not performed. Inspected by the manufacturer: no. On October 26, 2026, Volkswagen Customer CARE (case 07810404) wrote that it cannot give a recall completion date and that no further escalation is available. Warning lamps: an amber warning triangle and a yellow vehicle warning symbol have been on since at least October 11, 2026 (see complaint 11775164). Whether they relate to the door handles is UNKNOWN. Request: I ask the federal safety agency's Recall Management Division to review whether the remedy has been unreasonably delayed, since the vehicle was first presented more than 60 days ago on April 14, 2025, and to ask Volkswagen for a date when the remedy will be available for my VIN.

Filed Nov 2, 2026 · Electrical, Fuel system · CA

Update to my the federal safety agency complaints 11772122 (battery, October 19, 2026) and 11771852 (door handle recall, October 17, 2026) for my 2021 Volkswagen ID.4. What failed: the high voltage battery and charging. On November 1, 2026, the vehicle either did not charge or stopped charging with about 38 miles of range. On November 2, 2026 at 9:32 AM it showed 8% and 15 miles while charging. Cause: UNKNOWN. Confirmed by a dealer: yes. On October 16, 2026, a Volkswagen dealer's diagnostic found fault codes P0BBD00 (battery pack voltage variation exceeded limit) and P0AA600 (high voltage isolation fault, sporadic) and uneven cell voltages in battery module 6, which it said needs replacement. The vehicle is available for inspection on request. Warning lamps: an amber warning triangle and a yellow vehicle warning symbol are on. They were already on in my October 11, 2026 photo. When they first appeared is UNKNOWN.

Filed Oct 19, 2026 · Electrical · CA

This is related to my earlier the federal safety agency complaint 11771852 for the same vehicle. On 10/16/2026 a Volkswagen dealer ran a diagnostic on a yellow dashboard electrical warning light on my 2021 ID.4 and reported fault codes P0BBD00 (hybrid battery pack voltage variation exceeded limit) and P0AA600 (high voltage battery voltage system isolation fault, sporadic). The dealer found that battery module 6 has uneven cell voltages and needs replacement, and stated that other modules or components may fail in the near future. The warning light remains on, and the displayed range for a given charge level has dropped. Dashboard photos: 10/11/2026 8:03 AM, 65% charge, 109 miles; 10/17/2026 8:09 PM, 73% charge, 86 miles; 10/18/2026 9:41 AM, 85% charge, 88 miles. Between the last two, the charge rose 12 points but the displayed range rose only 2 miles. I understand range is an estimate and I am not stating a cause. I am concerned about the safety of driving with a failing high voltage battery. The vehicle also has an open door handle recall, 24V‑651, that has not been completed.

Filed Oct 17, 2026 · Body · CA

My 2021 Volkswagen ID.4 is subject to open the federal safety agency Safety Recall 24V‑651 (Volkswagen recall 57J9) for the exterior door handles. The recall states that water can enter the door handle electronics and cause a door to open unexpectedly while the vehicle is in motion, which increases the risk of injury to occupants and others. On 10/16/2026 I took the vehicle to a Volkswagen dealer in Tracy, California, specifically to have this recall performed at no cost. The dealer’s own check-in estimate recorded the recall as “verified open.” The dealer kept the vehicle from 7:43 AM until about 11:00 AM and returned it without performing the recall. Recall parts were reported as not available, and the recall job no longer appears on the final invoice. As a result, the recall remedy for a door that can open unexpectedly while driving has still not been completed on my vehicle. I ask the federal safety agency to note that the remedy was not completed at this dealer visit, and I ask Volkswagen to provide the parts and a free recall appointment as soon as possible. The door handles are available for inspection on request.

Filed Apr 16, 2026 · Body · CA

Driver’s door electronic door handle failed and the door could not be opened. Interior handle should have a physical release but it took 6-8 attempts to open the door. These handles had already been replaced under a recall, and yet I was charged nearly $900 for replacing the door handle because the car was then out of warranty. This is shameful.

Filed Feb 25, 2026 · Electrical, Lights · 58,000 miles · AL

The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving approximately 60 MPH, the vehicle shut off while driving to the residence from the dealer. The vehicle was restarted and operated normally. Prior to the failure, several software updates were performed under recall. The contact was referred to an out-of-state dealer to perform the software updates. No further information was available. Recently, the contact exited the vehicle and discovered that the doors would not open and the front headlights were illuminated. The contact crawled through the hatch to open the trunk and disconnect the 12-Volt battery. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.

Filed Jan 30, 2026 · Electrical · NC

Multiple issues with this vehicle. Have had door handle recall completed, however now doors will randomly not open from inside or outside, even after verifying child lock is off and doors are unlocked. Same issue with trunk, almost always a fight to get it to open/release. Separate issue with windows, which will just randomly roll themselves down while driving, additionally they will roll themselves down when trying to close windows (lift switch to close windows and they roll down vs up)

Filed Jan 13, 2026 · WA

Driver's side door cannot be opened from outside. Exterior handle pulls but produces only clicking sounds inside the door—latch does not release. Interior handle requires multiple pulls to open the door. Emergency release handle (pulling exterior handle fully upward) also fails to open the door. This vehicle has had both door handle recalls (23V‑706 and 24V‑329) performed by an authorized VW dealership. The problem has occurred intermittently since purchasing the vehicle over a year ago but is now persistent/permanent. This is a safety defect—the driver cannot exit normally in an emergency, and the vehicle cannot be accessed from outside through the driver's door by any means including the emergency release.

Filed Nov 10, 2025 · Electrical · NJ

I have open recalls on my vehicle, and Volkswagen is refusing to fix them. This includes the door handles and the battery. The battery recall has been open for a while, and NO dealership is fixing it for me. Additionally, the local dealership refused service and tried charging me to fix the recall, which is supposed to be free. The "date this incident occured" below is today, because they are completely refusing service now.

Filed Jun 1, 2025 · Body, Fuel system · TX

Battery cell issue not resolved due to charger recall. Vehicle now unable to drive. Door handle recall still outstanding and predicted completion unknown due to parts issue. This in it self is dangerous as doors can open randomly while driving.

Filed Mar 25, 2025 · Body · CA

See attached document for complaint. I am writing to you regarding the safety recall 57J9-Door Handles recall for My 2021 Volkswagen ID 4, VIN [XXX] . I have been receiving a notice regarding this recall for months and the VW dealers in my area are not able to repair this. Passengers get locked in the car and could not get out at times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 24, 2025 · MD

Still have a URGENT SAFTEY RECALL that VW states they still do not have the parts to fix.... Door Handles....It has been months since 9/04/2024