Volkswagen ID.4 door locks problems

Filed Nov 9, 2026 · Body, Electrical · CA

pdate to my the federal safety agency complaints 11771852, 11772122 and 11775164, 2021 Volkswagen ID.4. Safety recall 24V‑651 (Volkswagen 57J9, door handles) has not been remedied on my vehicle for 19 months because parts have not been available. Component: exterior door handles under recall 24V‑651. Per the recall, water can enter the door handle circuit board and a door may open unexpectedly while driving. The vehicle and door handles are available for inspection on request. Safety risk: a door could open unexpectedly while moving, putting occupants and others at risk. Since November 7, 2026 the vehicle does not run. Confirmed by dealers: yes. The vehicle was presented for this recall three times, and each time the remedy was not performed because parts were not available: 1. April 14, 2025, Tracy Volkswagen, repair order 111581, 99,323 miles: "PARTS UNAVAILABLE. CLIENT TO RETURN AT LATER DATE FOR COMPLETION, NO WORK PERFORMED AT THIS TIME." (attached) 2. 2026, before October, Winn Volkswagen: not performed, parts not available. Repair order requested. 3. October 16, 2026, Tracy Volkswagen, repair order 118637: recall verified open at check-in, not performed. Inspected by the manufacturer: no. On October 26, 2026, Volkswagen Customer CARE (case 07810404) wrote that it cannot give a recall completion date and that no further escalation is available. Warning lamps: an amber warning triangle and a yellow vehicle warning symbol have been on since at least October 11, 2026 (see complaint 11775164). Whether they relate to the door handles is UNKNOWN. Request: I ask the federal safety agency's Recall Management Division to review whether the remedy has been unreasonably delayed, since the vehicle was first presented more than 60 days ago on April 14, 2025, and to ask Volkswagen for a date when the remedy will be available for my VIN.

Filed Nov 2, 2026 · Electrical, Fuel system · CA

Update to my the federal safety agency complaints 11772122 (battery, October 19, 2026) and 11771852 (door handle recall, October 17, 2026) for my 2021 Volkswagen ID.4. What failed: the high voltage battery and charging. On November 1, 2026, the vehicle either did not charge or stopped charging with about 38 miles of range. On November 2, 2026 at 9:32 AM it showed 8% and 15 miles while charging. Cause: UNKNOWN. Confirmed by a dealer: yes. On October 16, 2026, a Volkswagen dealer's diagnostic found fault codes P0BBD00 (battery pack voltage variation exceeded limit) and P0AA600 (high voltage isolation fault, sporadic) and uneven cell voltages in battery module 6, which it said needs replacement. The vehicle is available for inspection on request. Warning lamps: an amber warning triangle and a yellow vehicle warning symbol are on. They were already on in my October 11, 2026 photo. When they first appeared is UNKNOWN.

Filed Oct 19, 2026 · Electrical · CA

This is related to my earlier the federal safety agency complaint 11771852 for the same vehicle. On 10/16/2026 a Volkswagen dealer ran a diagnostic on a yellow dashboard electrical warning light on my 2021 ID.4 and reported fault codes P0BBD00 (hybrid battery pack voltage variation exceeded limit) and P0AA600 (high voltage battery voltage system isolation fault, sporadic). The dealer found that battery module 6 has uneven cell voltages and needs replacement, and stated that other modules or components may fail in the near future. The warning light remains on, and the displayed range for a given charge level has dropped. Dashboard photos: 10/11/2026 8:03 AM, 65% charge, 109 miles; 10/17/2026 8:09 PM, 73% charge, 86 miles; 10/18/2026 9:41 AM, 85% charge, 88 miles. Between the last two, the charge rose 12 points but the displayed range rose only 2 miles. I understand range is an estimate and I am not stating a cause. I am concerned about the safety of driving with a failing high voltage battery. The vehicle also has an open door handle recall, 24V‑651, that has not been completed.

Filed Oct 17, 2026 · Body · CA

My 2021 Volkswagen ID.4 is subject to open the federal safety agency Safety Recall 24V‑651 (Volkswagen recall 57J9) for the exterior door handles. The recall states that water can enter the door handle electronics and cause a door to open unexpectedly while the vehicle is in motion, which increases the risk of injury to occupants and others. On 10/16/2026 I took the vehicle to a Volkswagen dealer in Tracy, California, specifically to have this recall performed at no cost. The dealer’s own check-in estimate recorded the recall as “verified open.” The dealer kept the vehicle from 7:43 AM until about 11:00 AM and returned it without performing the recall. Recall parts were reported as not available, and the recall job no longer appears on the final invoice. As a result, the recall remedy for a door that can open unexpectedly while driving has still not been completed on my vehicle. I ask the federal safety agency to note that the remedy was not completed at this dealer visit, and I ask Volkswagen to provide the parts and a free recall appointment as soon as possible. The door handles are available for inspection on request.

Filed Oct 6, 2026 · Electrical, Steering · CA

Vehicle Information: Year / Make / Model: 2022 Volkswagen ID.4 VIN: [XXX] Current Mileage: ~58,000 miles Affected Component(s): Electrical System, Power Steering, Structure: Door Assembly (the federal safety agency Recall 24V‑651 / VW Recall 57J9) Incident Description: Immediately following a car wash, the vehicle suffered a catastrophic electrical and CAN bus network failure. A cascade of sensor and system failure warnings illuminated on the dashboard, total loss of power steering occurred, and the vehicle entered a restricted limp mode limiting speed to under 1 mph, rendering the vehicle completely inoperable. This issue is identical to the safety defect described in the federal safety agency Campaign 24V‑651 (VW Recall 57J9), wherein water intrudes past exterior door handle seals and shorts out the vehicle's electronic control network. Door handles became inoperable. Safety Hazard: Sudden, complete loss of power steering and propulsion creates an immediate crash hazard and leaves vehicle occupants stranded in potentially dangerous locations without critical vehicle control functions. Dealer / Manufacturer Refusal to Repair: Upon delivering the vehicle to an authorized Volkswagen dealership, both dealership staff and Volkswagen of America refused to perform the recall repair or waive diagnostic fees. They claimed the recall remedy had already been performed over 12 months prior and argued that any warranty on the recall repair had lapsed. Volkswagen corporate is actively refusing to remedy an unresolved, recurring federal safety defect that renders the vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 30, 2026 · Brakes, Electrical · IL

2023 Volkswagen ID.4 (VIN [XXX] ), purchased new [XXX]; now ~20,000 miles. Since the first months of ownership it has had recurring, intermittent electrical/software/capacitive-control and safety failures: the center infotainment screen and instrument cluster go blank while driving (loss of speedometer); the power windows operate opposite to the control input or fail to respond (about 1 in 4 drives); the vehicle intermittently fails to detect occupants and enters standby while people are inside, including while charging; door handles malfunction; and the high-voltage battery has recently been overheating. It is subject to recalls 919A/24V‑344 (display software), 57J9/24V‑651 (door handles), and 93EA/26V‑030 & 26V‑028 (battery fire risk), yet the defects persist after these remedies. Dealers repeatedly recorded "could not duplicate" - at times despite video I provided - but a second dealer verified the display and window faults and replaced the J685 display unit and the driver's-door master window switch ([XXX], May 2025). VW's own recall filing (24V‑344) states a "definitive root cause could not be established." Dealers also clear the CAN bus / fault memory during recall service, erasing the intermittent codes and making the defects hard to document. These failures create genuine crash and fire risk. No crash or injury to date. Dated video and repair-order documentation available - some provided in packet below. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 24, 2026 · Airbags, Brakes · CA

Recurring Defects – 2023 Volkswagen ID.4 Pro S Vehicle * Year/Model: Volkswagen ID.4 Pro S * Ongoing recurring defects across software, electrical, interior, safety, and mechanical systems. Aesthetic / Interior Defects Interior Trim and Structural Noises * Fading light bar panel. * Excessive interior plastic creaking during cold weather. * Roof creaking noises in cold temperatures. Software / Electrical / Safety Defects Infotainment System Failures * Infotainment center becomes laggy or unresponsive. * Touchscreen and touch-sensitive buttons frequently fail to respond. * Infotainment screen intermittently shuts down completely and remains black until the vehicle is powered off and restarted. Door Locking / Unlocking Malfunctions * Doors unlock randomly while driving. * Vehicle locks itself while key fob remains inside vehicle. * Trunk may remain unlocked while doors lock. Seatbelt Detection and Warning System Failures * Rear passenger seatbelt warning light activates while passenger is properly restrained. * Warning light cycles on and off intermittently while passenger remains buckled. * Rear seatbelt sensor eventually stopped functioning entirely. * Driver seatbelt warning now intermittently activates while driving at freeway speeds despite seatbelt being engaged. * Audible seatbelt alarm activates randomly while driving. Major Electrical System Failure While Driving Incident occurred while: * Driving uphill at approximately 35 mph. * Sitting stopped at a traffic light on city streets. Symptoms included: * All dashboard warning lights illuminated simultaneously. * Horn activated repeatedly (“beep beep beep”). * Hazard lights activated without driver input. * Turn signal sounds activated unexpectedly. * Event lasted approximately 2–3 minutes. * Vehicle then emitted a power-down sound. * Entire system shut off and later resumed normal operation. Navigation / Connectivity Failures * Satellite/navigation system unable to locate vehicle. * Maps and connected navigati

Filed May 4, 2026 · Body · CA

The failure involves the driver’s side door latch/lock assembly and emergency access system. Specifically, the mechanical emergency keys for the door did not function, and the door later did not fully close or seal due to two loose bolts near the lock. The vehicle is available for inspection upon request. This created a safety risk because I was unable to manually unlock the vehicle in an emergency when electronic systems could fail. Additionally, while driving, the driver’s door was not fully sealed and allowed wind into the cabin without triggering any warning alert, raising concern that the door was not securely latched. The issue was reproduced and confirmed by multiple authorized Volkswagen dealerships. In December 2025, a dealership confirmed that neither set of emergency keys worked. After replacement keys also failed, a faulty door lock cylinder was identified and replaced in March 2026. In April 2026, a new issue arose where the driver’s door was visibly not flush with the frame. A dealership technician identified and tightened two loose bolts in the door lock, which resolved the issue. The vehicle has been inspected by authorized Volkswagen service departments on multiple occasions. No inspection by police or insurance representatives occurred. There were no warning lights, alerts, or messages from the vehicle prior to or during either failure. The issues first appeared in December 2025 (emergency key failure) and again in April 2026 (door not properly sealing). Based on repeated failures and repairs involving the same door/lock, I believe there may be a defect related to the door latch/lock system or prior repair work that impacts safe operation and emergency access.

Filed Apr 19, 2026 · Body · CO

We took this vehicle in for a previous recall for defective exterior door handle. The previous one worked fine, but was replaced do the the recall. The new handle broke within days of being installed. We have requested to have it replaced numerous times by the dealer who says that parts aren't available. It has been more than six months. We are worried about it failing and being unable to enter or exit the vehicle.

Filed Apr 16, 2026 · Body · CA

Driver’s door electronic door handle failed and the door could not be opened. Interior handle should have a physical release but it took 6-8 attempts to open the door. These handles had already been replaced under a recall, and yet I was charged nearly $900 for replacing the door handle because the car was then out of warranty. This is shameful.