My 2021 Volkswagen ID.4 Pro S has unexpectedly lost propulsion and come to a complete stop while being driven on at least three separate occasions. When this occurs, the vehicle jolts, stops moving, and cannot be placed into Drive or Reverse. I am only able to shift it into Neutral. After the first incident, I took the vehicle to a Volkswagen dealership the following morning. The dealership stated they could not reproduce the problem or identify any faults. The same failure occurred twice in one day this week. During one of those incidents, the vehicle lost propulsion and stopped in the middle of a busy street, creating a serious safety hazard because I was unable to move the vehicle out of traffic. Immediately before and during the failure, the vehicle displayed multiple warning messages, including: Error: Drive system. Please safely stop the vehicle. Electrical system not working correctly. Please service vehicle. Error: Electronic Stability Control (ESC). Front Assist is not available. Lane Assist is currently not available. Rear Traffic Alert is currently not available. Park Distance Control is not available. Error: Auto Hold. These warnings appeared at the same time the vehicle lost propulsion. The vehicle stalled without warning while driving and became undriveable. This is extremely concerning because it can occur suddenly in traffic, placing the driver, passengers, and surrounding motorists at risk of a crash. The vehicle is currently at the Volkswagen dealership for inspection, and I am awaiting their diagnosis. Because this dangerous condition has now occurred multiple times, I am concerned there is a serious defect affecting the vehicle's drive system or electrical system.
Volkswagen ID.4 lane assist problems
28 of the 1,033 owner complaints about the Volkswagen ID.4 describe lane keeping assist jerks the wheel, most of them for the 2021 model year.
- owner complaints
- 28
- worst model year
- 2021
By model year
Often reported together
Adaptive cruise 8Collision warning 4Stalling 3Backup camera 2Loss of power 1Screen failure 1Door locks 1
What owners say
Car screen froze no parking sensors or rear view camera, lane assist etc. for hours.
The vehicle has difficulty coming to a stop and requires slamming the brakes in full which causes a loud churning noise, the braking is intermittent, sometimes it works well and sometimes it works terribly. It is a huge safety issue. Also the lane keep assist seems to not work so well as well, it will drift out of the lanes at times when it is on
I was driving my 2021 Volkswagen ID.4 Pro S on March 12, 2025, in Baltimore, Maryland, when I was involved in a motor vehicle accident. Although I maintained an adequate stopping distance from the truck in front of me, my forward collision warning, lane departure warning, and lane keeping assistance systems suddenly activated, causing my vehicle to make contact with the truck. My safety—and the safety of others—was compromised. My vehicle sustained front-end damage. This was not the first time these systems engaged without cause. I took my vehicle to Heritage Volkswagen Parkville (located in Carney, Maryland) due to unresolved recalls and these irregular system behaviors. The dealership claims that Volkswagen requires me to replace the tires, align the wheels, and install a new 12V battery before completing the recall work or troubleshooting the issue. I informed the service manager that the vehicle is unsafe to drive and that, under federal law, the dealership is obligated to complete the recall. He responded that the recall work cannot proceed until the tire replacement, alignment, and battery installation are completed. As of June 23, 2025, my vehicle remains at the dealership. I have unsuccessfully attempted to reach VW’s Customer CARE department. The vehicle is not safe. I believe VW is at fault.
In Sept. 2024 we noticed that the edges of both front tires (Alenza 235/50 R20) had pieces coming off them so we arranged to have the tires replaced at the original dealer from which we had bought the car. They agreed that the tires were failing and replaced them. At that point the tires had only done 11827 miles so I asked if a warranty was applicable that would allow me to get back some of the replacement cost for the two tires. The dealer (Hazelwood Volkswagen of Bremerton, WA) said they would make inquiries and I paid the full price in the meantime. Despite numerous follow up inquiries, as well as contact with both VW USA and Bridgestone, I have not received any response. The suggestion seems to be that original equipment supplied with a new car are not covered by any warranty. After the tires were replaced I turned off the lane assist feature on the vehicle as this often seemed overly active due to random road markings. So far we have put about 3500 miles on the new tires and they seem fine. I have pieces that chipped off the old tires, and the dealer said they would hold the old tires pending a warranty response but that was in September 2024.
I use this car for work daily, see patients in their homes. The driver door won’t locked, for 2 consecutive days and this is not the first time incident. Whenever this happens, I notify the dealer but they said VW does not have repair/solution to it yet. So, the car’s safety features (emergency braking, lane departure assist, adaptive cruise control and etc) are not functional. This makes it dangerous for us/drivers. Because the door is unlocked and car is running, it sends signals/sounds warning the door is unlocked. It is terrifying driving the car while it’s raining. I am unsure if the car will suddenly stop. Also, the anti-fog doesn’t work unless I turn on the heater which reduces my mileage. I can barely see the road when it’s pouring rain. The car doesn’t charge to its usual 200 miles at 80% (recommended), only charging 180 miles at 90%. Hope you can help me please as I am the bread winner in the family. We do not have extra budget to get another car. Our old 2010 Prius is only good in town, not in major highways. If something happens to me due to this car’s manufacturing faults, my husband and child will be left destitute and end up homeless. Thank you for your assistance.
While driving using the VW Travel Assist (lane keeping) system, the vehicle was unable to "see" the lane markings and Travel Assist disconnected. When this happens the display of the lanes changes from green to gray, but there is no warning. In the case where i was traveling about 30 MPH it took less than a second for the vehicle to steer off the road. The Adaptive Cruise Control remained engaged as the Travel Assist disengaged. Considering that VW has programmed in white and red warnings plus a sound to require the driver to control steering about every 10 seconds it seems to be minor addition to trigger those warning lights and sound if the Travel Assist disengages.
Whole assist package malfunctions on daily basis making the cruise, lane assist, front collision warning, sign recognition not possible to use.
On two occasions the entire instrument panel went dark. Speed and other information were not available. It is my perception that lane keeping assistance, blind spot monitoring, automatic braking for collision avoidance and other safety systems were not available during those incidents. I have inquired of dealership maintenance personnel, and they do not know how many systems are affected. When these incidents occur, it is disconcerting for me as a driver and could cause an accident. If the safety systems are not functioning, then the probability of high-speed collision is increased. Examples of that would include front-rear collision at highway speed and lane changing or merging on expressways. A recall for these problems was issued in May, 2024 with an update in July but the manufacturer says they don't know how to fix it. I have asked them for either a prompt repair or for them to buy-back the car. They have denied my request. I believe that so much time has passed that they should be required to repurchase the car.
Both screens turn off while I’m driving 70+ mph on the highway therefore none of the features work like adaptive cruise or lane assist. It caused me to almost get into an accident a couple of times. Volkswagen says they won’t buy it back or fix it since it’s under the recall. I don’t know what to do. These cars are not safe for the road and are putting people’s lives at risk being driven.
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 91B3.
Recall number 24V875000 · Recall details
Back over prevention: display function
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 93S7.
Recall number 23V436000 · Recall details
Back over prevention: display function
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298 and Audi's customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
Recall number 22V823000 · Recall details
Back over prevention: software
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 91EG.
Recall number 22V764000 · Recall details
Questions about the Volkswagen ID.4 lane assist
Which Volkswagen ID.4 years have lane keeping assist jerks the wheel problems?
The model years with the most reports are 2021 (11 complaints), 2023 (11 complaints) and 2022 (4 complaints).
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