The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving or parked, the door locks, gas cap sensor, and tailgate were not working as intended. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who related the failure to several unknown recalls; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
2010 Volkswagen Jetta locks problems
14 complaints (2% of all complaints for this car). Typical mileage when it fails: 45,000.
- owner complaints
- 14
- of this car's complaints
- 2%
- typical mileage
- 45,000
- crashes
- 0
- recalls
- 0
Which part fails
- Doors: latch1
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Jetta locks problems in other years
Specific symptoms reported on the 2010 Volkswagen Jetta locks
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2010 Volkswagen Jetta owners say
Most recent owner complaints, unedited.
2010 volkswagen jetta wolfsburg. Inquiry on behalf of constituent in regards to volkswagen. *as the consumer stated the doors occasionally would not lock or unlock from the inside and outside of the vehicle. The manufacturer was notified, but did not offer any assistance.
Tl* the contact owns a 2010 volkswagen jetta. The contact stated that the vehicle alarm sounded in the middle of the night. The contact noticed that the key fob and manual keys were only locking the front driver side door and not the other doors. The vehicle was taken to the bommarito volkswagen dealer where it was diagnosed that the latches failed and needed to be replaced. The contact was also informed that the vehicle was out of warranty. The vehicle was not repaired due to the repair fees. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty and nothing could be done. The approximate failure mileage was 72,950.
Tl* the contact owns a 2010 volkswagen jetta. The contact stated that the rear driver side door lock failed. The contact stated that all the other door locks eventually failed. The vehicle was taken to the dealer where it was diagnosed that the lock actuators on each door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,200.
Persistent problem with driver's side rear door lock - cannot alwayslock/unlock door with fob. Also sometimes all doors would lock when you exited the car, other times it would not. Sometimes the fob would unlock all doors other times only the driver side door. A child was secured in the back in a car seat and the fob sould not unlock the door so I could get the child out - had to use the door on the other side of the car. Dealer replaced the door locking mechanism on the rear door. Same problem re-developed on driver side front door at 70,000 miles - again dealer replaced door lock mechanism on that door.
We have owned this 2010 jetta sportwagen tdi since brand new. Today 1/28/14 is the fourth time we have had to replace the lock mechanism on one of the doors. Part numbers 3b4-839-016-ap (left rear), 3b1-837-016-cg (right front) and 3b4-839-015-ap (right rear) have all been replaced at least once. Right rear latch has been replaced twice - only once under warranty. In looking on the federal safety agency web site there are 8 other reports of problems with latches in the 2010 jetta. This is a serious safety concern because most of the reports (including mine) were for doors that would not unlock and doors that would not open no matter what the reporting party tried. Can you imagine if these latches failed in an accident and children sitting in the rear seats were trapped?
Remote control door locks. Since I purchased my 2010 vw jetta tdi as a new vehicle, the remote control key has randomly not functioned properly to unlock the doors or trunk. The problem is not due to rfi. It can always be immediately corrected by using the manual key to unlock the vehicle, which seems to reset the locking system and allows the remote key to unlock the doors or trunk remotely. I have brought this to the attention of the dealer at every visit. The dealer has looked into it, been unable to replicate the problem, has reprogrammed the locks. It continues to be a random problem that I myself can't predict or replicate on demand, but want others to know about this annoyance.
I tried opening rear door and it would not unlock. Managed to unlock door from inside vehicle. Now the door lock mechanism on rear driver side door does not work at all. Door is forever unlocked. This seems to be a common problem in vw vehicles. Concerned that child may open door even with child safety switch engaged/activated.
Doors unlock with the keyless entry so I have to manually open the door from the inside- this seems like it is a safety hazard to me. I had three of the four door latches replaced (2 under warranty & 1 I had to pay for) and now the fourth door needs to be replaced. I will have to pay to get it replaced. It seems like this is a known problem why isn't the manufacture paying for it?
Tl* the contact owns a 2010 volkswagen jetta tdi. The contact stated that the passenger side door lock failed to engage. The contact mentioned that all of the other door locks became defective over time. The vehicle was taken to the dealer where the technician diagnosed that the door locks needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 70,000 and the current mileage was 84,000. Updated 02/20/13*lj the consumer stated the doors would not lock, when the vehicle was in motion and they could not be locked manually. Updated 02/21/13
Questions about the 2010 Volkswagen Jetta locks
Does the 2010 Volkswagen Jetta have locks problems?
Owners have filed 14 complaints about the locks of the 2010 Volkswagen Jetta, 2% of all its complaints.
At what mileage do 2010 Volkswagen Jetta locks problems start?
The typical (median) mileage in owner complaints is 45,000 miles.
Was there a recall on the 2010 Volkswagen Jetta locks?
There is no recall for this problem on this model year.
What year does the Volkswagen Jetta have the most locks problems?
The Volkswagen Jetta model years with the most locks complaints are 1995 (37 complaints), 2001 (18 complaints) and 2006 (14 complaints).
Other 2010 Volkswagen Jetta problems
Fuel system 303Electrical 233Engine 188Transmission 111Brakes 55Airbags 31Acceleration 30Driver assistance 23Lights 21Body 19Visibility 14Steering 13Suspension 13Seat belts 11Tires 8Seats 3Wheels 2
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