2010 Volkswagen Jetta suspension problems

Filed Nov 15, 2021 · Electrical, Steering · TX

Abs and stability control became inoperative at around 50mph. It's a 55mph road thats heavily trafficked since its near a port. I had to stop the car on the side of the road since we almost crashed into an 18 wheeler. Fortunately we were close to home I drove the car at a reasonable speed just to get home. After that incident we have stopped using this vehicle since it gets even more dangerous every time, especially when it rains. Since then brake light has come on and hydraulic and suspension has been bad. This happened last year when pandemic was still full force and without a vehicle. Had to save and buy a more reliable vehicle for our own safety. I know this is a really good car but i really hope y’all can help me fix this since it’s really not the consumer’s fault. I’ve checked there is a recall for this but my “Jetta” is not in those vehicles that were recalled. I really cant drive the vehicle therefore i have no use for it. Please let me know if something could be done since i wouldn’t like to pay out of pocket for something that could be done by the manufacturer and even save our and others life’s in the future when more vehicle owners come forward. Thank you for your time.

Filed Jul 15, 2021 · Suspension · 68,000 miles · MI

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear passenger’s side coil spring had fractured. Additionally, the front passenger’s and driver’s side coil springs were also fractured. The vehicle was not yet repaired. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 68,000.

Filed Jun 4, 2019 · Suspension · 130,000 miles · NJ

Coil springs in rear both broke now front spring is broken. Very dangerous happened while driving striat down highway

Filed Dec 12, 2018 · Suspension · 85,000 miles · NY

Tl* the contact owns a 2010 volkswagen jetta. While driving over a bump at different speeds, the contact heard an abnormal rattling noise coming from the vehicle. Compass motors (200 dolson ave, middletown, ny 10940, (844) 258-3818) informed the contact to call the manufacturer. Upon inspecting the vehicle, the contact found that all four coil springs were fractured. The rear coil springs were repaired, but the front springs were still fractured. The manufacturer was made aware of the failure. The failure mileage was 85,000.

Filed Apr 17, 2018 · Suspension, Transmission · 148,000 miles · MI

While will driving 70 MPH on I-96, left front strut/coil/dampener failed , the coil spring became partially offset and separated laterally from the remaining portion of the coil. The portion of the coil offset began rubbing on the front tire sidewall. Fortunately, I was located 5-7 miles from home and my local vehicle repair shop. A dangerous and potentially very dangerous development. See attached images..

Filed Apr 4, 2018 · Brakes, Suspension · 150,000 miles · MI

Front coil springs snapped, front of vehicle dropped, damaged tire,....safety issue, immediately had defective parts replaced

Filed Mar 17, 2017 · Suspension · NY

January 10,2017 had car towed to dealership. Right rear coil spring broken into 3 pieces. Left rear cracked. Both replace under extended warranty w/$100.00 deduct. Car had 77,695 miles. March 13, 2017 car towed due to left front coil spring broken covered under extended warranty w/$100. Deduct. I had them replace the right coil spring and they found mounting bracket broken along with bearing. This was not covered under extended warranty, costing me $532.01. My complaint is why would the springs break like that? I have owned many cars over the years and I am not rough on them. I avoid pot holes and man hole covers as much as possible, so why have 3 out of 4 broken and the bearings and mount break on the other, all within 9 weeks of each other? This is very costly now and I am an older woman and I can't afford these repairs. I am not happy with vw car.

Filed Apr 26, 2016 · Suspension · 100,000 miles · ME

Tl* the contact owns a 2010 volkswagen jetta. While making a left turn, there was a loud snap that came from the front of the vehicle. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the front driver and passenger side coil springs failed and needed to be replaced. The driver side coil springs were repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 100,000. Updated 06/29/16*lj the consumer stated that the 4th coil spring needs to be replace.

Filed Apr 9, 2015 · Suspension · 85,000 miles · OH

Tl* the contact owns a 2010 volkswagen jetta. The contact stated that while driving at approximately 35 MPH, the coil spring detached from the vehicle without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

Filed Mar 16, 2015 · Suspension · 50,000 miles · NY

Tl* the contact owns a 2010 volkswagen jetta. The contact stated that while driving 30 MPH making a turn, the steering wheel became difficult to maneuver. After inspecting the vehicle, the contact noticed that the front driver coil spring fractured. The vehicle was not taken to the dealer. The dealer and manufacturer were made aware of the failure. The contact performed the repairs on the vehicle by himself. The failure recurred on the front passenger coil spring. The vehicle was repaired. The failure mileage was 50,000.