Letter to administrator from regarding a problem with his 2011 volkswagen jetta sel. *kb the consumer stated 13 days after purchasing the vehicle, the check engine light illuminated. The consumer took the vehicle back to the dealer, but the problem was not resolved. The consumer went to another vw who has been handling the problem ever since. The consumer stated he has been to the dealer four times in order to resolve the ongoing problem. The consumer requested that volkswagen write off the vehicle as a defective, unsafe vehicle; since the problem was in the fuel system (code po456) evap leak.
2011 Volkswagen Jetta engine complaints
Page 5 of 5: complaints 101 to 115 of 115, newest first, as owners wrote them.
During short drive home, the glow plug light started flashing, the car then went into limp mode. When I got home, 2 miles later, the car died and would not start. I hauled the car to the vw dealer and they said my hpfp failed. Vw is going to fix it under warranty, I produced the last 4 fuel fill ups showing no gas had been put in the car. This was a 2011 jetta tdi, manufacture date unknown, but car was purchased in january.
While entering freeway have to depress accelerator peddle 1/4 to 3/4 of the way down before acceleration begins. From stop and merging into traffic have to depress accelerator 1/4 to 3/4 of the way down before acceleration. Entering freeway or fast starts, accelerates then dies off then goes again. On hill starts it sometimes rolls back as if it is in neutral. These are intermittent problems at varying degrees of severity .
Volkswagen jetta sedan dsg tdi 2011. Vehicle as made has a two second hold for keeping the car from rolling backwards on inclines. However the car owners manual requires a slow acceleration which allows the car to roll backwards risking hitting the car or pedestrian behind you especially in driveways with inclines endangering small children because of visibility. The only way to overcome this safety defect is to use the emergency brake to hold vehicle until rpms increase enough to engage the transmission. The front and rear windshields have a blur, the front windshield extends from the bottom to approximately six inches up the glass and the rear glass has distortion throughout. This causes eye strain, watering, and headache when subjected to for an hour or more of travel and is especially bad in bright sunlight causing an unsafe driving condition. Dealer admitted distortion but refused to repair along with manufacturer. The car stalls when attempting to move forward from a stop resulting in an extremely unsafe vehicle when trying to cross lanes of traffic. The car will not reach its maximum RPM as indicated it should do by owners manual for passing or merging into traffic resulting in unsafe vehicle operation in multiple instances. The dealer actually made this worse then would not correct. The vehicle also does not have parking lights as required by some state statues and should have never been certified for sale in the USA.
Our 2011 volkswagen jetta tdi developed an engine oil leak. When we took it to the dealer the service manager refused to let us drive it due to the possibility of an engine fire. Per the service manger the oil leak was causing an atomization of the engine oil that could have reached heated parts of the engine or exhaust and caused an oil fire.
Tl* the contact owns a 2011 volkswagen jetta. While the vehicle was parked the contact was removing an item from the trunk when she was burned on the calf of her left leg by the muffler. The contact stated the muffler was extended outward too far causing her to come in contact with it. The contact had to go to the doctor for the burn. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 1,000.
Traveling 30 MPH. Battery light luminated and engine stalled. Pulled over and restarted engine and it started fine battery light turned off. Took it to the dealer and they replaced a relay. One week later driving on the freeway at 75mph engine stalled again in heavy traffic. Started right back. Drove another 10 miles and it shut off again. Started up and drove it right to the dealer. This is very dangerous. The check engine light is on now. The 2011 jetta was issued a recall, and that repair was done a month ago.
I purchased a 2011 vw jetta s sedan on 1/24/2011. At approximately 1000 miles, the car began making a whistling noise from under the dash nearly all the time. I brought the car in for service on 2/16/11 and after a few days, I was told the problem was isolated to the thermal expansion valve in the AC system. This was replaced and the problem was fixed. About 2 weeks later, the sound returned. I brought the car in again on 3/29/11 and again was contacted a couple of days later. The dealer service rep told me that the vw factory tech rep looked at the car and there is nothing wrong with it. His determination is that it is operating according to specification. I contacted vw of america and they confirmed this as the outcome and that if I remain unsatisfied I could call the better business bureau auto line for resolution, which I have also done. This isn't a safety issue, but certainly represents a design flaw that vw is not willing to rectify. The car whistles nearly constantly when the AC system is at operating pressure and temperature. Additionally, the clearcoat sustained damage after less than 48 hours of exposure to bird droppings. The dealership stated there is nothing they can do and the warranty specifically excludes that damage from coverage.
Tl*the contact owns a 2011 volkswagen jetta. The contact stated that the vehicle stalled while making a turn with the clutch engaged. The vehicle stalled more than five times. The vehicle was taken to the dealer who could not duplicate the failure after performing a diagnostic test because there were no error codes. The manufacturer was not contacted. The failure mileage was 2,800.
Tl*the contact owns a 2011 volkswagen jetta. The contact was driving approximately 30 MPH, and crashed into the rear end bumper of the proceeding vehicle. Suddenly, flames emitted from the front hood area. The contact exited the vehicle which then engulfed into massive flames. There were no personal injuries. The fire department extinguished the fire and a police report was filed for the incident. The vehicle was completely destroyed and towed to a collision center. The manufacturer and insurance company planned to perform an investigation to determine the cause of failure. The failure mileage was unknown. The VIN was unavailable.
New car manual transmission, car stalls out at low speeds on snow covered roads. Rpm's 1400 - 2000 can stop problem if traction control is disabled. I have driven manuals for over 30 years and it is not operator error it is a problem with the traction control and computer system - it dies in traffic and requires the key to be turned all the way off and then back on to get the car started. Taking the RPM's up to 2500 avoids the problem - but this will certainly wear out the clutch. Dealer feels it is just a sensitive clutch - I now have 600 miles on the car and have to disable traction control to stop the stalling at start ups and low speed shifting.
2011 volkswagen jetta sportwagen tdi. Consumer states that engine stalls. *kb the consumer stated stalling occurred 18 days after taking possession of the vehicle.
My new 2011 vw jetta sportswagen decelerated suddenly while driving at 65 MPH on the highway. The engine lost most of its power and the car could only go at about 30 MPH. The car regained all its power after the engine was shut off. I consider this a critical safety issue with the car.
This is an addendum to complaint odi# 10362604 and references 6 additional "glowplug" warning light odi complaints filed for the 2009 model year. (the 3 references in the original complaint were only for the 2010 model year.). This brings the total to 9 other volkswagen jetta sportwagen tdi incidents that are similar or identical to my own. Based on these multiple reports, there can be no question but that volkswagen has known about this hazardous and costly defect for at least 3 years. Additional odi complaint numbers: 10356900, 10355519, 10354353, 10315932, 10297692, 10295191.
18 days and 400 odometer miles after purchasing my 2011 jetta sportwagen tdi, the 'glowlight' warning light came on while driving. The following day, the 'glowlight' began to blink, then the 'catalytic' warning light also began blinking. Car was taken to dealership the same day. After (remote) diagnostic assistance from the manufacturer, dealer reported that the 'crank sensor' needed replacing. After 2 days, the dealer informed me that it was not the 'crank sensor' after all. Days later, a manufacturer's rep inspected the car at the dealership and determined that an onboard computer was the problem, and that one would arrive from germany in 10 to 14 days. Dealer later revised that time estimate to 35 days. If dealer's estimate is correct, my new car will have been in the shop for well over 40 days. Note: u.s. Dept. Of transportation database shows at least 3 similar complaints for 2010 jetta tdi's. See odi id # 10359939, 10359434, 10353544. So why hasn't volkswagen corrected this known problem?
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