This is a hybrid car and the power train at low rpm’s should transfer the fuel source from gas to battery. This function should occur in a stop position as well. The car now shifts in and out of battery power source and hesitates severely from a stop position. It sounds very much like the recall of over 25% of these vehicles for the mechtronic issues. My car was not included in the recall but I believe this is the same or similar dangerous issue. I have communicate that with VWoA with no results.
2013 Volkswagen Jetta: hesitation when accelerating
5 of the 518 complaints about the 2013 Volkswagen Jetta describe hesitation when accelerating.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 0
Hesitation when accelerating by model year
What owners say
We purchased our 2013 jetta in november 2016 from casey chevrolet, a "certified used vehicle" dealership in our area. A couple months after the purchase, we were having trouble with the car stalling as well as transmission troubles. The vehicle has stalled on my pregnant wife and 2 year old at least four times. Once she was at a stop light and it completely shut down, the next she was in a fast food drive-through line, the third time she was trying to maneuver a turn, and the final time she was backing out of the babysitters drive way. With respect to the transmission, there have been many instances where either she or I would be attempting to merge or just need to pick up speed and in between shifts the car would hesitate and then shift very aggressively. We have contacted the dealership multiple times and each time we take it in they can't find a problem so they give us the car back. On the other hand, they have "solved" the transmission problem twice only for it to reappear at a later time. They have refused to replace the vehicle or refund us the purchase price. We have also contacted volkswagen who likewise refuses to refund or replace their product. Right now the car is parked in our driveway because we do not feel it is safe to drive. My wife is now driving my truck and I am in my older car from college. All the while, payments still have to be made which is very frustrating. I feel that two companies I thought were trustworthy have taken advantage of my family and I.
The check engine light came on at the same time that the car began to slip or hesitate especially in low gears or when accelerating. Our 18 year old daughter was driving to work when the vehicle went from operational to this condition. Shortly after, the epc indicator came on and the car slipping became more of a jolt, car unable to accelerate and it felt very much like it would stall. We were able to safety get it to the dealer for service where we were provided with a 30,000 mile check up (car has 24k miles) and were told it was just an electrical issue, needed a reset. Engine light came back on as I left the dealership, with the same jolting and hesitation. Upon second visit to the service department, I was informed that the there was a crack in the ignition coil, causing misfire of the spark plugs.
Tl* the contact owns a 2013 volkswagen jetta. While driving at various speeds, the vehicle hesitated intermittently when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic and the diagnostic monitoring machine indicated the high pressure fuel pump was faulty. The vehicle was taken to the dealer and the diagnostic machine also indicated the same failure. Since the vehicle did not experience the failure while at the dealer, the contact was informed that no repairs would be performed. In addition, the contact received a recall notice for the federal safety agency campaign number: 14v656000 (suspension). After taking to the vehicle to the dealer, the contact was informed that no repairs would be done, even though the rear end sustained visible damage. The manufacturer was notified of the failures. The failure mileage was 50,000.
Tl* the contact owns a 2013 volkswagen jetta. The contact stated while traveling approximately 15 MPH, there was a sudden hesitation. The failure recurred numerous times. The vehicle was taken to an authorized dealer for diagnosis. The technician was unable to duplicate the problem. The manufacturer was not notified of the failure. The approximate failure mileage was 1,000.
Service bulletins that may apply
- This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement
- Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
- Diagnosing Manual Transmission Noise
- Engine Misfire Diagnostic Aid
- Fluid requirements
- Manual transmission noise diagnosing
- Automatic Transmission Fluid Requirements
- Noise Diagnostic for Manual Transmission vehicles.
Related recalls
No recalls on record for this model year.
Questions about the 2013 Volkswagen Jetta hesitation
Is hesitation when accelerating a common problem on the 2013 Volkswagen Jetta?
5 of 518 owner complaints about the 2013 Volkswagen Jetta (1%) mention hesitation when accelerating. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2013 Volkswagen Jetta?
There are 0 recalls and 89 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Volkswagen Jetta
Stalling 52Check engine light 50Loss of power 42Transmission failure 28Fuel pump 23Jerking 20Headlights 15Won't shift 13Airbag light 11Door locks 11Engine failure 10Steering lock-up 9Won't start 9Misfire 6Slipping 6Warning lights 6Wipers 6No deployment 5Coil spring 5
VIN decoder
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