2013 Volkswagen Jetta: doors won't lock, open or latch

Filed Feb 4, 2023 · Electrical · OR

The door locks will try to auto-lock once the vehicle has passed a set speed but fail, making an audible double-lock sound. The car will continue to try and auto-lock after each stop (stop sign, stop light, etc) and continue to fail. Happens intermittently.

Filed Nov 28, 2020 · Brakes, Electrical · 177,000 miles · CA

The mechatronic unit had already had to been replaced previously when the 2nd issue happened I was at the stoplight in the car lost all movement power the AC and all the instruments were also working door locks windows everything I got it towed to the dealership and they say it was the electric motor quoted me nearly $12000

Filed Jan 22, 2019 · Body · 69,400 miles · MD

Takata recall, the doors opening mechanism in cold weather won't allow you to close your door. This is a serious safety hazard. Upon researching this problem I found that this has been happening to volkswagen since at least the 2000s models. I had just went out of my house and gotten into my car when I notice that the door wouldn't open from the outside but would from the inside. I then went to close my door and it wouldn't close. About an hour of my car on with the heat on full blast the door was finally about to click shut.

Filed Nov 6, 2018 · Body · 60,000 miles · MI

Inoperative drivers door lock when locking with the key fob remote. Driver side door will not lock with the key fob, nor will it with the button inside the car. It will only lock with the key sometimes. But even then, probably 50% of the time it doesn't lock with that. Car will not lock while you are sitting inside, or driving. Not very safe when you are going through dangerous cities'.. Especially if you are unaware when this defect is not going to allow you to lock your door, if needed. Isn't that what a lock is for- safety and security? This is a known problem, and has been for a while- within previous years. Volkswagen is obviously just refusing to do anything about it. When I took it to the vw mechanic, he seemed very well aware of this volkswagen issue.

Filed Oct 17, 2018 · 20,372 miles · DE

The autolock door system fails to unlock the rear left door. A peson in the rear left seat position can not exit the door in case of emergency. There is no way that the left rear door lock can be bypassed. The problem was reported to vw of america on 10/17/18 (1 800 822-8987). The defective locking mechanism has been intermitantly malfunctioning for at least 6 months

Filed Aug 22, 2018 · Electrical, Locks · 111,000 miles · IN

The door locks will not lock properly, all they do is click trying to lock as I drive - from time to time, if they do lock - I can't unlock the driver side door from inside the car, and have to crawl out the passenger side. This is a major safety concern in the event I need to exit the car in an emergency. I had the same issue on a 2009 jetta - and I if you look on the internet - there are many others with the same issue. I feel it's a design flaw from vw - and it's quite obvious it's been going on for quite some time now - and I'm sure vw knows about it, but has failed to fix the issue. I feel the only way vw will fix the issue is if the ntsb forces them to do a recall - please help us ? Also, I'm not able to lock the doors manually either inside or outside the car. Thank you,

Filed May 4, 2018 · 60,000 miles · NY

After pulling out of a parking lot onto a main road at about 25-30mph the passenger front door flew open while driving and wouldn't latch. I took the car to the dealership where I purchased the vehicle and they diagnosed it to be a failed door latch. After fixing the passenger door latch, they proceeded to drive the car out of their garage and the driver's door latch failed with the same problem. The car spends most of it's life inside of a garage and is meticulously taken care of. I just turned 60,000 on the odometer the day prior to this happening.

Filed Feb 14, 2018 · Electrical · 55,000 miles · CA

Every time I go over 10 MPH the door locks try to lock but they don't so when I brake and go less than 10 MPH it happens again. During rush hour traffic they go off 50 to 100 times. It is an issue that I have seen from looking up the problem on the internet. It has affected every door in my car to the point where it has to be fixed and I am unable to open the doors from outside the car. Please help and look into this matter. It has been doing this for about 6 months.

Filed Jan 16, 2018 · Electrical · 66,000 miles · CA

Tl* the contact owns a 2013 volkswagen jetta. The contact stated that the horn, alarm, and door locks failed to beep/operate as intended without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was approximately 66,000.

Filed Apr 2, 2016 · Electrical · GA

Takata recall" after I got my last recall fixed that day when I got into my car my locks in my car started to lock by them selves continuously . When I got back to work I called them and they had me go back to the vw dealership where they looked at it wasn't for sure why this was happening and tell me to bring it back at a later date so they can look at it . It it stop doing it again for a while until it got raining and humid . It seems like it gets this way when it's rainy and humid! The door locks continue to click as if I'm pressing them myself to unlock/lock the doors . I read one of the recalls on the airbag electrical recall and was wondering if was tied into that?

Filed Oct 26, 2015 · Electrical · 37,000 miles · DC

Door locks goes by itself to open and close several times during driving and idle at stop! Sometimes won't lock drivers door even pushing lock button