2019 Volkswagen Jetta: doors won't lock, open or latch

Filed Aug 3, 2023 · UT

Door lock actuator is breaking and it’s a hit or miss on locking the door.

Filed Jan 18, 2021 · Brakes, Driver assistance · 367,000 miles · PA

Emergency brake engages while driving the car with nothing else on the road. Door locked on her and she had to climb thought the passenger side door. Received several more malfunction alerts. Took the car to my local dealership (200 mile round trip). First I was told the codes were caused by a non-vw diagnostics computer. Then, they said it was a dead battery in the fob. Then they said it was because the car was filthy. It was snowing and I had just driven over 100 miles through snow on a salted road. Of course it was dirty. But, it was clean when I left the house. They refused to do any work except to change the battery in my fob. I changed the battery in my wife's fob when I got home. I also cleaned the car inside and out. As soon as my wife went back to work, all the codes came back on. When the brakes automatically come on while driving on icy roads, this could be a major problem. Also read about a possible class action lawsuit about the brake issues and more.

Filed Aug 24, 2020 · Electrical · CA

What I'm most concerned about is I'm unable to open my doors from the inside sometimes, it doesn't happen often but when it does it's frustrating and unsettling. If I position my air vent towards the door latch and blast my air conditioning it will open after a few minutes. My local dealer has tried to repair this problem but has been unsuccessful, as of 42 days ago, I have tried to get an appointment with a loaner at multiple dealers and have also been unsuccessful. Aside from this issue, my car has also had problems with it's windshield wipers going off by themselves and with the windows seemingly getting stuck on something going up or down and will either not close or open during worse episodes.

Filed Feb 11, 2020 · Body · 20,000 miles · CA · 1 injury

The passenger side indoor, door handle is a sticker and not an actual chrome handle. The sticker has peeled off the bottom, creating sharp edges. I have cut my fingers when opening the door twice now. The handles all should be replaced.

Filed Nov 11, 2019 · Electrical · 23,000 miles · WA · 1 injury

When grabbing things from inside the vehicle through an open window, pushing your body against the door with keys in a pocket may cost the vehicle to think that you are pushing on the door lock button and hence closing the windows when you are retrieving things inside and the windows take too long of a time to sense that something is blocking the windows and hurt whoever is retrieving items.

Filed Jan 18, 2019 · Body · 1,489 miles · CT

After a couple of months of ownership, the vehicle developed water leaks through the rear door handles when the car was stationary. Whenever it rained, water got into the door lock latch mechanisms and water was pooling between the inner and outer door seals. When the doors were opened, water poured out. I explained this issue to my local dealer and demonstrated the problem but they claimed that they talked to volkswagen and that it was normal water drainage. I don't believe this is normal for the following reasons : 1) the front doors don't have this issue 2) this issue in the left rear door is not as bad as the right rear door ( a good amount of water pools in the sill in the right rear door and I can see water in the lock latch mechanism ) 3) this issue didn't exist when I first bought the car 4) water is pooling inside of the outer plastic door seal that is on the door so if enough water accumulates, it may end up passing the inner plastic seal that is on the frame ( there are drainage holes on the outer bottom part of the door, which is for normal water drainage. I am not referring to these ) 5) this can lead to rust in the lock mechanism and can also be a safety hazard in cold weather where the door locks may freeze shut 6) I have not seen this type of issue in any of the other vehicles I've owned so, I don't agree with the dealer's and manufacturer's assessments that this is normal. Please look into this issue.