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1995 Volkswagen Jetta: doors won't lock, open or latch

15 of the 220 complaints about the 1995 Volkswagen Jetta describe doors won't lock, open or latch.

owner complaints
15
of this car's complaints
7%
recalls
1
Is there a fix? There is 1 recall and 3 service bulletins for this area of the car. See below

Doors won't lock, open or latch by model year

What owners say

Filed Feb 17, 2001 · Locks · NY

Front drivers side door lock cylinder came out with key! Dealer replaced, as well as replacing passenger side door lock. I was charged labor and parts. Approx $110 . Complained to vw of america (customer service) told that locks to their knownledge not a known problem! Car out of warrenty and they could not make any $ arrangement with me. I have reviewed the federal safety agency records for 95-6 jettas. Sum total of at least 15 other people have had door lock cylinder problems. Luckily I did not get locked out of car somewhere far from home! However I was not able to lock the car either against theft! Vw should at least fix an item such as this no charge lock cyclinders should not come out, when you lock or unlock your car! The lock cylinder mechanisms are failing under normal usage. Thank you for attetion to this matter.

Filed May 18, 2000 · Body · CA

The door lock problem is especially problematic. There is no other way into the car and vw claims that it is not their responsibility to fix it. A woman, me, walking alone in a dark parking lot at night who can't get into her car could be robbed or raped. A child, mine, who might lock the doors from the inside and accidently push the emergency brake down could set the car in motion, rolling and I would not easily be able to unlock or get into the vehicle. This is a safety hazard and vw should be forced to take responsibility for fixing this. They claim there is a 2-yr warranty on the door lock cylinder. To this, I say, ridiculous. That means they do not intend for their door locks to last the life or even half the life of the vehicle. I had a saab as my last car and I probably had to replace every square inch of that car during it's 10 yr lifetime, but...I never had to replace the door locks. Please help me get this vendor to take responsibility for their product. Thank you in advance for your assistance in this matter. Sincerely, andrea cohen.

Filed Apr 14, 2000 · Locks · NJ

Driver's side door lock fell out. Vehicle could not be locked when this happened. Dealer has been contacted.

Filed Feb 15, 2000 · Locks · MI

Door lock cylinder is faulty, causing driver's side door to stick and not open. Driver has to enter car from passenger's side. Dealer has seen vehicle, and repaired door lock cylinder 4 times, and still no solution.

Filed Jan 14, 2000 · Body, Electrical · VT

The dashboard lights seemed to short out. Now they come on sometimes if it is cold, but go off once the car starts to warm up. We drive with a small flashlight on the ledge of the odometer so we can tell how fast we are driving. The door locks are frozen, on the driver's side the key cannot be inserted all the way into the lock, on the passenger side the key goes in but does not turn.

Filed Dec 30, 1999 · Locks · GA

Consumer has owned two 1995 jetta models that have experienced door lock failures, the lock assembly has completely come out of the door handle, resulting in door opening while driving 65 MPH on one occasion. Mjs

Filed Dec 1, 1998 · Locks, Visibility · KS

Door lock froze, not opening w/key. Windows rolled down & then making clicking noises when trying to roll window back up. Needed to pull window up by hand. Air conditioner makes noise when turned on. Windshield cracked due to stress. Received recall for nood latch, but unable to get replacement parts. Paint is cracking. Radio goes out. Vw says that there is a factory defect, but have not helped repair these problems. *ak

Filed Oct 23, 1998 · Locks · NY

The drivers door lock has failed 4 times 10/4/96 repair cost 57.00 31k miles 3/24/97 0.00 40k miles covered under part warranty 9/19/97 200.00 50k miles 10/15/98 not repaired yet. 70k miles I telephoned vw requesting they cover the cost of repair. Vw refused to let me know if other jettas have experienced the same problems. I would like to know if a hidden warranty exists.

Filed Oct 2, 1998 · Locks · NC

When locked the door lock cylinder came out of the car. The incident occurred two times on both sides of the car, consumer tried to put the locks back, and the key stuck in the lock. Dealer contacted and problem still exists.

Filed Dec 23, 1997 · Locks · MD

Door locks on both passenger's and driver's side have failed when the key turned in the cylinder, making the door impossible to unlock from the outside. The metal part of the cylinder which come sinto contact with locking mechanism inside the door is made of very soft aluminum, which can bend/break off very easily.

Filed Dec 23, 1997 · Locks · MD

First driver side door locked then passenger side door locked making it impossible to enter vehicle.

Filed Jan 30, 1997 · Locks · CT

The driver's door locks up when it is cold outside. Dealer attempted to fix the door but the vehicle is still having the same problem.

Service bulletins that may apply

Related recalls

Latches/locks/linkages: hood: latchReported July 16, 1998 · 238,000 vehicles affected
What is wrong
Vehicle description: passenger vehicles. The bolts securing the front hood latch can loosen over time. The latch would move causing disengagement of the hood striker from the latch.
Risk
Unexpected opening of the hood could occur obstructing the driver's view of the road while driving, increasing the risk of a crash.
Remedy
Dealers will inspect the hood latch and securing bolts and replace them if necessary.

Recall number 98V160000 · Recall details

Questions about the 1995 Volkswagen Jetta door locks

Is doors won't lock, open or latch a common problem on the 1995 Volkswagen Jetta?

15 of 220 owner complaints about the 1995 Volkswagen Jetta (7%) mention doors won't lock, open or latch. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 1995 Volkswagen Jetta?

There is 1 recall and 3 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 1995 Volkswagen Jetta

Fire or smoke 14Stalling 13Power windows 8Loss of power 6

All model years of the Volkswagen Jetta

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