2002 Volkswagen Jetta: doors won't lock, open or latch

Filed Jan 28, 2013 · Electrical · 116,000 miles · CA

Tl* the contact owns a 2002 volkswagen jetta. The contact stated that while driving approximately 30 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle however, the failure recurred intermittently. Additionally, the contact noticed that the front and rear passenger's side doors would not unlock when the master door lock switch on the front driver's side door was engaged. The contact also stated that the brake warning light was illuminated on the instrument panel. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 116,000.

Filed Apr 27, 2012 · Electrical · 85,000 miles · CA

My 2002 vw jetta tdi has many electrical problems. The one that might be a safety factor is the micro switches in the door latches. The doors with faulty switches don't know if there open or closed. When open the safety light on the door does not come on to alert oncoming vehicles that a door is open. If the switch stays on when the door is closed, the dome lights stay on until the battery is dead. The car dies in the freeway when running, it might be affecting the computer now. This has to be recall its a safety issue.

Filed Nov 8, 2008 · Electrical, Locks · 60,000 miles · 00

My 2002 vw jetta tdi has many electrical problems. The one that might be a safety factor is the micro switches in the door latches. The doors with faulty switches don't know if there open or closed. When open the safety light on the door does not come on to alert oncoming vehicles that a door is open. If the switch stays on when the door is closed, the dome lights stay on until the battery is dead. The vw dealer just "jerked" me around until the warranty had expired. (fredericton vw). Since the part(s) for this repair are expensive, I feel that vw should recall all vehicles to replace the switches and door latches. Mel moir

Filed Nov 6, 2007 · Body, Locks · 75,000 miles · MA

The driver's side door came loose while driving and even though it was seemingly shut properly when at a stop. Aside from the loud road noise, the "door's ajar" ding would startle me, particularly when at high speed on the (relatively smooth) highways. I have to slam the door several times in order to get the dinging to stop. Whenever the door rattled loose on the highway (which was unpredictable), I was worried that it was going to fly open. I had to pull over to attempt to close it. I paid $550 to have the door lock replaced (it was the hardware, not the electronic locks, which functioned normally throughout the ordeal). Now, only 2 years later, I'm having the same problem, and the dealer says that neither their repairs nor the replacement parts are under warranty.

Filed Jul 5, 2007 · Electrical, Lights · CO

2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**cc the vw service center and customer care informed the consumer the vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. The consumers daughter had experienced the vehicle locking up as a result of the defective brake switch. The instrument panel failed and the consumers daughter was unable to read the panel. The consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. The door latch failed because the lock signal was not working. *jb the consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. The consumer stated he was hoping that this classifies the vehicle as a lemon. The consumer stated would like dealership to review the over charges or buying the vehicle back.

Filed Aug 17, 2004 · Airbags, Electrical · 14,795 miles · VA

After I was pulled out of a parking spot, the doors clicked as if they were going to lock automatically as they normally do at 10 MPH. The click sounded funny, so I looked at the door locks and noticed that they hadn't locked. Soon thereafter, the battery on the car stopped, which I noticed because I couldn't accelerate and I couldn't turn the steering wheel. I started the car again, without a problem. The airbag light went on and stayed on and I noticed that the lights in the back seat over the doors stayed on though. I traveled to my next stop and the lights in the back seat went out. I then started toward my next stop and had reached 25 MPH when the side airbag in the driver's seat exploded. I called the dealer to see if the car was safe to drive, they said it was. I then started driving to the dealer when the battery cut out again; I could tell because I could not steer and I could not accelerate. I pulled over to a safe spot and called for a tow truck. While I was sitting in the parked car with the A/C on waiting for the tow to arrive, the passenger-side curtain and seat airbags deployed. The car is currently at the dealer so they can investigate if there was a malfunction. No, I'm not kidding, that's what they said.

Filed Aug 11, 2004 · Body, Engine · 30,000 miles · OH

Was currently deployed in support of operation iraqi freedom for more than a year, my car was at my parents, being driven once or twice a week to keep engine in good shape. Some of these things have been since returning in april 2004, others happened prior to leaving in february 2003. It's a 2002 jetta gls. I shouldn't be having these type of problems this soon. 1. Oil plug on oil pan is almost stripped from getting oil changes (advised by 3 different garages). Currently attempting to get a new plug, an oversized one per 2 garages. 2. Patches of paint seem to be almost chipping away (on several spots all over the car). Took it to the dealer & they said it was due to bird poop. My car stays in a garage & gets washed bi-weekly. 3. The coating on both inside door handles is peeling. 4. The window mechanism needed fixed. Dealer fixed. 5. Recall about brake light fixed by dealer.

Filed Jan 15, 2004 · Engine, Transmission · 42,000 miles · MA

3 engine coils have failed and have been replaced. Now the transmission is gone and they are replacing the whole transmission the left front door latch has failed too.

Filed Nov 29, 2003 · Body, Brakes · NC

I have a 2002 1.8t volkswagen jetta - I have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure I experienced repeated dead batteries until the radio was repaired. 2) ABS failure detected when I was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - I wait a minute and try again - it worked 4)my window fell into the door 5)I experienced an activation of numerous engine fault lights that reset following engine restart 6)the coating on interior door handle surfaces peels off easily 7)the chrome ring around the shift know is peeling.

Filed Oct 6, 2003 · Visibility · CA

The power windows and electronic door locks of my 2002 jetta doesn't work ? Windows won't open and doors won't lock. It has to be done manually until they stopped working for two months with no signs or any warning. Took the car to the dealership and suggested that a new comfort control center module is needed. Since the car is no longer under warranty because it had 60,000 miles on it, the part cost $300. Vw america has denied my claim and will not assist with the repair. The malfunction is believed to be a defect on the original part and I'm not liable or hold responsible for its replacement, since the failure of operation as it should be is at no fault or negligence on my behalf as the original owner of the vehicle.