2002 Volkswagen Jetta: power window failure

Filed Jul 3, 2014 · Visibility · 200,195 miles · NY

Pax front window fell into the door. Due to cheap, plastic window clips that failed. Replacement clips are now cheap pot metal window clips.

Filed Jun 28, 2010 · Visibility · 20,000 miles · IL

Tl* the contact owns a 2002 volkswagen jetta. While driving at 60 MPH, the driver side power window regulator collapsed. The contact spoke with the dealer who advised the failure was not a recall item and repairs would be at the owner's' expense. The vehicle was not repaired. The current mileage was 20,000 and the failure mileage was 19,995.

Filed May 24, 2008 · 98,900 miles · TN

2002 vw jetta with what is becoming a common problem. While driving the A/C unit stopped working. All items were checked and no obvious sign of leak, electrical problem or other was found. Dealer wanted to replace all items in the A/C system. Upon further research it was found that the AC clutch is held on by a nylon nut and these are not able to function without this flawed design. A search on any vw discussion board will provide hundreds of complaint about this substandard design. This was a design/manufacturing flaw and need to be addressed by vw. How many other consumers paid for a new A/C system (fan, compressor, clutch ect.) when all that is needed is a properly manufactured clutch. I believe that this design was only in existence for 2 years and was replaced by vw. Shouldn't they have to answer to all of the consumers about this design. This part is also found a lot of time by vw technicians when they remove the protective belly pan. This is a similar problem to window regulator recall where the used a plastic clip instead of metal.

Filed Aug 10, 2005 · Engine, Lights · 76,000 miles · 00

2 times I had to replace a faulty 02 sensor 1st time engine temp sensor. Rear left light burned out 3-4 times within 80 000km. Said it's easier to replace then find the problem at dealership. Have done oil consumption tests 1 litre of oil per 3161km. Saying that this normal. This dealership have recommended flushing the engine. Changing the grade of oil. Do not drive in rush hour traffic. Most of the consumption occurs on the highway and not in traffic. Change the oil instead of 8000 km at 5000km??? This is what volkswagen has recommended. The most interesting part was watching the mechanic when it consumed the most amount between oil consumption test. He started looking for leaks again & added oil. Rattling in driver side door and window fell into door passenger side. Fixed window and rattling still seems to be noticable.

Filed May 8, 2005 · Electrical, Engine · CO

September 2002 - leased 2002 vw jetta 1.8t. July 2003 - check engine light came on, ignition coils had to be replaced per recall. November 2003 - plumes of black smoke came out of tailpipe - they determined the oxygen sensor needed replacing. November 2003 - (a day later) smoke still coming out of tailpipe, they determined there was oil in the turbo, they had to remove and install new turbo charger and there was an oil leak, they had to remove and install oil line. November 2003- car making whoosing noise, had to rescure loose intake hose. May 2004 - replace breaklight switch per recall. July 2004 - drivers side window fell - had to have both windows and clamps replaced per recall. (if this had happened after hours, my car could have easily been vandilized, fortunately it was during the day and I was near the dealer so they were able to get them wedged shut before they could get the car in to be fixed.) july 2004 (a day later) - battery died, got jumped and was towed to shop, it was determined I needed a new battery. No problems for almost a year, thought I was homefree... May 2005 - clacking noise in engine, sludge on dipstick and in oil fill cap. No oil light or check engine light ever came on. Had to also have hazard switch replaced per recall. I am currently waiting to see if they will cover the repairs under my warranty. My car needs to have the oil pan removed to see if there is any further damage. I was never told to you use synethic oil in my car and that apparently is the cause of the sludge problem. From looking online, it seems many more people than just myself have had this problem. Vw needs to recall this.

Filed Jun 15, 2004 · Suspension, Visibility · 56,000 miles · OH

Both front wheel bearings failed with less than 60,000 miles. Front right electric window fell into door at 65,000. Replaced spool and broken retention clips. Radio has failed 3 times and been replaced twice. Third time I had to reset fuse #42. Old parts are available.

Filed May 28, 2004 · Visibility · SC

While attempting to roll the window up, the window fell into the door. The car was parked in a public parking lot during the day, without being able to securely lock the vehicle. The local vw shop was able to correct the problem the following day. This was the second occurrence.

Filed Apr 28, 2004 · Visibility · CA

The passenger window for my 2001 jetta failed while driving. There was a loud bang and the window fell inside the car, making the car impossible to secure. I park on the street in san francisco and rain is forcasted.

Filed Nov 29, 2003 · Body, Brakes · NC

I have a 2002 1.8t volkswagen jetta - I have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure I experienced repeated dead batteries until the radio was repaired. 2) ABS failure detected when I was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - I wait a minute and try again - it worked 4)my window fell into the door 5)I experienced an activation of numerous engine fault lights that reset following engine restart 6)the coating on interior door handle surfaces peels off easily 7)the chrome ring around the shift know is peeling.

Filed Oct 6, 2003 · Visibility · CA

The power windows and electronic door locks of my 2002 jetta doesn't work ? Windows won't open and doors won't lock. It has to be done manually until they stopped working for two months with no signs or any warning. Took the car to the dealership and suggested that a new comfort control center module is needed. Since the car is no longer under warranty because it had 60,000 miles on it, the part cost $300. Vw america has denied my claim and will not assist with the repair. The malfunction is believed to be a defect on the original part and I'm not liable or hold responsible for its replacement, since the failure of operation as it should be is at no fault or negligence on my behalf as the original owner of the vehicle.

Filed Aug 23, 2002 · Visibility · FL

Power window regulator failed, allowing window to fall inside door well with no warning. Dealership used tape to pull up window to hold it. Tape held a couple of days and window fell again while raining and parking. Part replaced. Currently, passenger's window did the samething. Part is on national back order. *ak

Filed Jul 25, 2002 · Visibility · FL

Both front windows have fallen. I have been without my car for over 2 wks. The first time the window fell it took about a week. All dealers in miami have the windows on backorder due to the high amount of incidents.