Check a VIN

2002 Volkswagen Jetta: adaptive cruise control problems

6 of the 702 complaints about the 2002 Volkswagen Jetta describe adaptive cruise control problems.

owner complaints
6
of this car's complaints
1%
typical mileage
37,500
recalls
0
Is there a fix? No recall or service bulletin covers this area of the car yet.

Adaptive cruise control problems by model year

  • 2026
    1
  • 2025
    3
  • 2024
    2
  • 2023
    4
  • 2022
    3
  • 2021
    2
  • 2020
    1
  • 2019
    3
  • 2018
    1
  • 2017
    6
  • 2016
    1
  • 2015
    3
  • 2014
    2
  • 2013
    3
  • 2012
    7
  • 2011
    5
  • 2010
    7
  • 2009
    11
  • 2008
    1
  • 2007
    2
  • 2006
    6
  • 2005
    2
  • 2004
    3
  • 2003
    8
  • 2002
    6
  • 2001
    3
  • 2000
    11
  • 1999
    3
  • 1998
    2
  • 1996
    1
  • 1995
    1
  • 1994
    1
  • 1992
    2

What owners say

Filed Mar 30, 2010 · Brakes, Lights · 134,221 miles · WI

I have a 2002 volkswagen jetta and I have a brake light switch issue (brake light stays on and a dct(p0571) is set) that was described in the recall/replacement, but the VIN group that this applies to is 3vw---9m-ym000089 to 3vw---9m-2m053565, as you can see, mine is just out side the high VIN. The VIN range should be readdressed to include all 2002 model jettas with cruise control. Thank you for your prompt attention to this matter.

Filed Oct 12, 2006 · Acceleration, Electrical · 84,000 miles · ME

Dt*: the contact stated while driving 65 MPH, the vehicle was pulled over by police and informed the tail lights were not illuminated. The 3 brake lights failed to illuminate in rapid succession and required that the bulbs needed to be replaced in august. The cruise control failed intermittently, as well as, the lighting in the instrument panel by the heat switch. The manufacturer was notified, but informed the contact the vehicle was not included in recall # 06v183000 for the exterior lighting: brake lights: switch due to the VIN, although the problems were similar.

Filed May 3, 2005 · Transmission · 37,000 miles · VA

Reported vehicle jumps when acelerating or changing gears.manual transmission.took on several occasions found nothing wrong.now my cruise control will not stay at a steedy speed when turned on.noticed on 95 when driving 70-75mph.vehical accelerates by itself when using cruise control and then slows down.dealership says they can't drive the vehical that fast.there's nothing they can do.

Filed Apr 6, 2005 · Acceleration · 15,000 miles · FL

I own a 2002 volkswagen jetta gls tdi. This car has a surging problem during normal or cruise control, occurring between 40 and 50 MPH. The car has been returned to the dealership many times without being repaired, dating back to oct. 2003. Last year it spent 31 days at the dealer, may 10, 2004 through june 10, 2004, returned to me working better. Within two days the problem was now worse. I am afraid that this car may surge and take off leaving me unable to stop or control. This car is a safety hazard in my opinion. I have tried to work with vw but they refuse to replace it and are unable to repair it. [xxx]. Anything that you could do would be much welcomed. Thank you.*ak *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Filed Jan 27, 2005 · Steering · 37,500 miles · NC

The power assist for this tdi vehicle has failed multiple times under several different circumstances. Most often, it occurs when applying the cruise control at speeds of less than 70mph and also when having to rapidly decellerate or move along with city related traffic. Most often, the check engine light comes on, but by the time it does, I already know there is a problem. I have no passing gear, and to accelerate from a stop to 60 MPH takes a minute or more. Typically, when the problem occurs, if I stop the vehicle, turn it off, and crank it again, the problem is resolved until the circumstances which bring about the problem are re-enacted. It will usually take several cycles of the engine being cranked and turned off before the check engine light will turn itself off. I purchased the vehicle used with about 35,000 miles on it and the problem occurred about 100 miles from the dealership. After having the vehicle in for repeated repairs, I've since come to learn that similar problems were occurring with the vehicle prior to my purchasing it (were not disclosed at purchase), according to service records.

Filed Feb 10, 2003 · Brakes · MS

I started my car to leave work and when I put it in reverse the car would not back up. I thought it was the transmission? I had vehicle towed in for repair to local dealer, they replaced a switch in the ABS system that was causing the brakes to stick. As of today the car is back at the dealer with the same problem. In august of 2002 the switch in the brake pedal that allows you to put the car into gear had went out. The dealer replaced the switch and when I picked up my car the brakes were grabing as I left the dealer, I immediately brought it back and told them it was not right. A mechanic and I road tested the car and he stopped and physically pulled up on the brake pedal to make the brakes release. He stated there was nothing wrong. That evening the car did the same thing while I was on the interstae and caused such a drag on the wheels that you could not go over 40mph. I was able to pull off at an exit and pulled on the brake pedal to make it release. The next day on my way to work I had the car in cruise control and when I tapped the brake for cruise to release, the brakes locked on the car again and I had to pull up on the brake with my foot to try to get them to turn loose. The cruise did not release, it got stuck, I had to turn it off with the switch on the steering mechanisim. I told the dealer that I would not drive the vehicle because I felt this problem was dangerous and they had it towed for service. They stated the switch they had just replaced the day before was faulty. I asked them to check the bearings and rotars for possible damage due to the brakes sticking while driving on the highway. I feel all of these problems are related to each other and one may have been precluded the others. As I stated previously the car is back at the dealer for the same problem and I just happen to be 2,000 miles out of warranty. The car has had a warranty recall for a part in the ABS system which was done at the dealer. This has all happened after the recall.

Related recalls

No recalls on record for this model year.

Questions about the 2002 Volkswagen Jetta adaptive cruise

Is adaptive cruise control problems a common problem on the 2002 Volkswagen Jetta?

6 of 702 owner complaints about the 2002 Volkswagen Jetta (1%) mention adaptive cruise control problems. The model year with the most reports is 2000.

Is there a recall or service bulletin for this on the 2002 Volkswagen Jetta?

There is no recall or service bulletin for this area of the car on record.

Other symptoms on the 2002 Volkswagen Jetta

Fire or smoke 49Check engine light 42Loss of power 39Stalling 34Jerking 26Transmission failure 24ABS 16Overheating 13Power windows 13Engine failure 12Slipping 12No deployment 10Door locks 10Oil consumption 10Brake failure 9Misfire 9Won't shift 9Sudden acceleration 7Hesitation 6Airbag light 5Battery drain 5Fuel pump 5Shudder 5Tire blowout 5Won't start 5

All model years of the Volkswagen Jetta

VIN decoder

See the problems and recalls for an exact car

Buying a used 2002 Volkswagen Jetta?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history