2002 Volkswagen Jetta: fuel pump failure

Filed Jun 5, 2018 · Fuel system · 145,000 miles · KS

While maintaining speed at or above 40 MPH and with 1/4 tank or less of fuel remaining, my jetta will consistently stall out and turn off from fuel starvation. This has happened to me between 40 and 80 MPH several times, both in the city and on the highway. I have replaced the crankshaft position sensor, the fuel sender, and the fuel pump with no success. Additionally, the jetta will die the first time I try to start it as my fuel level approaches 1/4, especially if I am parked on an incline. However, it never fails to start on the second try once some fuel has begun moving through the system. Fully refueling alleviates all problems.

Filed Aug 15, 2014 · Acceleration, Electrical · 70,000 miles · CA

While driving on the freeway at approximately 70mph with a quarter tank of gas, my 2002 jetta glx displayed the battery light and then stalled at full speed. The car slowed, the steering and gas pedal were stiff and I had to pull to the shoulder and call for a tow truck. I had the crank position sensor replaced, new spark plugs put in and the throttle body cleaned. I test drove the car and once again, the engine started to stall at around 70mph on the freeway. This time I was able to floor the accelerator and the car did not completely stall. This defect seems is incredibly dangerous and seems to be unacceptably prevalent on vw jettas. My next part to replace is the fuel pump but it appears that does not always remedy the problem. This should be a recall.

Filed Jul 17, 2008 · Fuel system · 60,000 miles · AZ

Tl*the contact owns a 2002 volkswagen jetta. The contact constantly smells a slight hint of gasoline after placing fuel into the vehicle. While placing gasoline into the vehicle, the smell intensified. The contact referred to the owner's manual, which advised not to overfill the fuel tank. He then realized that he was overfilling the tank unknowingly. He continued to smell the odor and removed the back seat of the vehicle, and discovered gasoline had overflowed into the interior of the vehicle. The dealer stated that he needed the fuel pump replaced at the cost of $650. The dealer stated later that a $1,600 fuel tank replacement was needed. The contact refused and sought a second opinion. He then notified volkswagen of america and filed a complaint. He was informed that nothing could be done because the warranty had expired (case number 80256757). The failure mileage was 60,000 and current mileage was 94,000. Updated 09/10/08.*lj the consumer stated the gas tank was defective.

Filed May 17, 2004 · Acceleration, Electrical · 22,334 miles · CA

My 2002 vw jetta, VIN# [xxx] has approximately 22,334 miles on it and has been at pacific vw since march 18, 2004. The concern with the vehicle, which the dealer/factory reps have been unable to remedy is with a complete loss of acceleration. *ak when depressing the accelerator pedal, the vehicle will slightly accelerate to about 15-20 MPH and then the vehicle will not propel forward at any faster rate, even with the pedal all the way to the floor. Acceleration is resumed when the pedal is brought up to the top again and depressed yet again to get any normal type of acceleration. Please note that this is not poor acceleration but rather an inability for the vehicle to accelerate. This condition has been attempted to be remedied by my dealership by repairing/replacing the ECM, TCM, fuel pump, wiring harness and a radiator hose - the hose was damaged while attempting to repair the vehicle and is unrelated to the vehicles true concerns. All other items were unsuccsessful. The safety concern is that when merging or turning onto traffic and attempting to accelerate, there is a huge potential for an accident if the vehicle will not accelerate, even with the pedal all the way to the floor. I fear that a rear end accident may ensue if this condition is not fixed by vw. I have yet to hear from a factory representative despite multiple phone calls and an email notification to vw. Kind regards, [xxx]. *ak updated 07/30/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Filed Nov 15, 2002 · Fuel system · NY

Fuel gauge does not go to full mark. Drops between 1/2 and full marks. Dealer has replaced the fuel sender 3 times, fuel pump once, instrument cluster board twice. Ph *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**769766