Why driving at 55mph the high pressure fuel pump grenaded sending metal shrapnel through the engine causing an immediate engine shut off while still driving. Entire fuel system has shut down as result
2010 Volkswagen Jetta: fuel pump failure
167 of the 852 complaints about the 2010 Volkswagen Jetta describe fuel pump failure.
- owner complaints
- 167
- of this car's complaints
- 20%
- typical repair cost reported
- $8,000
- typical mileage
- 47,000
- recalls
- 2
Is there a fix? There are 2 recalls for this area of the car. See below
Fuel pump failure by model year
What owners say
I was driving 75 miles an hour on a major interstate and the car stopped accelerating while I was driving.(major safety issue) I was able to get to the side of the road and the car died and would not start again. The glow plug warning light started flashing as this was happening. I was able to get it towed to a repair shop or they told me the high-pressure fuel pump failed and that it was a catastrophic failure because there was metal from the pump through the whole fuel line.
Abs module has failed. Fuel pump has failed. 3 door lock modules have failed. Radio has failed. Fuel pump issues caused battery drain issues.
On june 6th, while rolling up to an intersection, the glow plug sensor light flashed, and then car stalled. It wouldn't start again. It was extremely dangerous as the MPH on the road is 50, and the car was not in a good position to be moved to the side of the road. Tons of cars passing very fast at 9:30 pm. We had it towed to the dealership, who found metal in the fuel. They diagnosed it and said the fuel pump had died. Due to the emissions scandal, vw gave us an extended emissions warranty, which thankfully covers the entire fuel system! Wow! But then, the dealership said they tested the fuel and said it failed the contamination tests. I have kept a log of my mileage ever since I got the car. In fact, I even saved my last few receipts which show I only put diesel in my vehicle. The dealership does not want to honor the warranty because they are blaming me for misfueling and contaminating my fuel. It's really frustrating when I have owned the car it's entire life and have never put the wrong fuel in. I called vw corporate and they are trying to blame me for misfueling, too. They "talked with the dealership" and think their "fuel contamination test" was accurate. The service manager, actually, couldn't even tell me what the reason for the failing of the fuel was, and even said it could potentially be the metal shards fault. So how can they try to blame me when they don't even know why the test failed, especially when I have my last 3 receipts from the gas station showing diesel fuel going in. 10+ gallons each receipt. I had driven 384 miles on the tank of fuel before the vehicle stalled. With such delicate high pressure fuel pumps and common rail injector, it would hardly take much contamination to cause the hpfp to break. I have even contacted the gas station I last filled up at, and they have had zero complaints about bad fuel.
Key constantly gets stuck in ignition switch and can't turn vehicle off. Vehicle remains running while key wont turn in off position. Had to disconnect battery terminal and fuel pump fuse to shut vehicle off. Key still remains stuck in ignition switch.
Engine stalls out as if it is getting no fuel. It happens when it is stationary, in motion and on city streets on occasions and very dangerous. Seems like something wrong with the fuel pump.
Vehicle stalls while in motion on a state highway but coasting to a stop at a traffic signal. Clutch pedal was fully depressed. Has happened about 5 times between july 1, 2017 and august 29, 2017. This vehicle is a diesel. Fuel pump might be loosing power. Weather was dry. Air and fuel filters are not dirty. They were recently replaced.
While driving to work on a very busy interstate my 2010 vw jetta tdi had a check engine light come on, immediately followed by my car stuttering and shutting off immediately. After neing towed to the dealer, I was informed the entire fuel system had to be replaced and that this was a major issues with vw diesels (esp. Years 2009 & 2010). The hpfp had become such a problem that the manufacturer extended the warranty for the fuel system to 120k miles or 10 years. My mileage went over the allotted amount by 5k miles but after many calls to vw customer service they refused any help, they would not cover the $5,000 repair, the $3,000 in parts or anything. They refused any type of help even though they most certainly could have assisted me. It is well known that the fuel pump is poor, even the replacement pumps have a huge failure rate yet vw does nothing to assist their customers. They have failed to produce a hpfp that does not break down and then they make it the customers fault by not recalling the part. These fuel systems should have been replaced as a recall before they cause the car to suddenly stop on a busy interstate. I am thankful that I was not injured but I am furious that I am just one of many that have went through this and been offered no help. We are left to pay the price, one that runs anywhere from $5,000-$9,000. That is an unacceptable repair cost to a vehicle with under 125k miles, and it happens as soon as 6k. The engineers at vw should be held accountable for their poor design, inability to correct it and abandonment of their loyal customers. Vw has shown a complete disregard for human life by failing to properly address this issue.
While on a city street at stopped at a stop light my vw jetta tdi made a funny noise and shook. Then it acted like it wanted to stall, the glow plug light came on. The stop light changed and I was able to pull into a parking lot. When I pulled into a parking spot before I could take the care out of gear, it stalled. I was not able to get the car to start again. I was told by vw of san bernardino that this was a know issue with the high pressure fuel pump. The recall update was preformed back in 2014 to prevent the incorrect fuel from being placed into the vehicle. I am a long time diesel owner and have never placed the incorrect fuel into the car. I believe there is a defect in the design or material related to the high pressure fuel pump.
My car stalled while driving it was towed to the dealership where I was informed that there was an extended warranty on the high pressure fuel pump associated with my car make and model. I was then informed that my car was not covered under the extended warranty because I did not have a misfuel guard installed. I never received actual notice that I was to install a misfuel guard until the day my car stalled and had to be towed to the dealership. The dealership ran a fuel test which revealed that there was no improper fuel in my car, thus, even if the misfuel guard had been installed, my fuel pump would have still failed. I have contacted volkswagen as well and they also informed me that because I did not have the misfuel guard installed, I was unable to be covered under the warranty, even though there was no improper fuel located in my car. I am extremely frustrated that even though there was no user error, I am being stuck with the bill ($5,000) due to volkswagen's defective part.
High pressure fuel pump failed while driving on the freeway 60 MPH car suddenly lost power and luckily I was in the slow lane and was able to pull over to shoulder
I bought this car in may 2015 due to the awesome fuel ecconomy paired with supposed great reliability.the high pressure fuel pump went out around october 2015. I was headed to work and the engine started skipping just for a short time. I drove to work without any more issues. When I was leaving work, the engine started running real rough so I pulled over and I heard a squealing/rattling noise from an area around the timing cover. The engine stalled. I started it back up and after maybe 10 seconds it stalled again and wouldn't start back up. I towed the car to a vw specialist shop and they diagnosed the issue as a failed high pressure fuel pump and requiring replacement of the entire fuel system. I had the car towed to a vw dealership and they're diagnostic was the same. They sent out a fuel sample and it failed for lubricity. I expected vw to cover this since this was a known vw issue. The car sat at a dealership for over a month before having to tow it back home. The repair will cost around $5,600. I would fix it myself but the parts alone can be $3,000 to $4000. I purchased this car in may 2015, so only got to drive it for five months. I have lost all faith in the reliability as well as the confidence that vw will fix any issues that are due to faulty parts. There have been several cases with faulty high pressure fuel pumps from 2009 to present. There was an investigation before. Http://www-odi.the federal safety agency.dot.gov/acms/cs/jaxrs/download/doc/ucm475595/incr-ea11003-61863.pdf
Related recalls
Fuel system, diesel
- What is wrong
- Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. The fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and RPM conditions. This resonance creates additional stress in the fuel line.
- Risk
- Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. Leaking fuel in the presence of an ignition source, may lead to a fire.
- Remedy
- Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. Volkswagen and audi will notify owners to have the vehicles repaired free of charge. The safety recall is expected to begin during november 2011. Owners may contact volkswagen at 1‑800‑822‑8987.
Recall number 11V490000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Volkswagen is recalling certain model year 2006-2010 jetta, new beetle, new beetle convertible, model year 2009 jetta sportwagen and model year 2007-2009 rabbit vehicles equipped with 2.5l engines. The jetta, jetta sportwagen, and rabbit vehicles may have a small plastic tab located on the windshield washer fluid reservoir that may chafe against an underhood fuel supply line. The new beetle and the new beetle convertible vehicles may have a fastening clamp on a hydraulic hose of the power steering system that may be located in an improper position which could cause chafing against an underhood fuel supply line.
- Risk
- If chafing occurs, there is the potential for a fuel leak to develop. Fuel leakage, in the presence of an ignition source, could result in a fire.
- Remedy
- Dealers will inspect and if necessary replace the underhood fuel line. Additionally, depending on the vehicle model, dealers will either remove the plastic tab from the windshield washer fluid reservoir, or inspect the position of the fastening clamp and adjust the related fastening clamp into the correct position. This service will be performed free of charge. The safety recall is expected to begin on or before january 31, 2011. Owners may contact volkswagen at 1‑800‑822‑8987.
Recall number 10V621000 · Recall details
Questions about the 2010 Volkswagen Jetta fuel pump
Is fuel pump failure a common problem on the 2010 Volkswagen Jetta?
167 of 852 owner complaints about the 2010 Volkswagen Jetta (20%) mention fuel pump failure. The model year with the most reports is 2009.
How much does it cost to fix fuel pump failure on the 2010 Volkswagen Jetta?
Owners who mentioned a price put the repair at about $8,000 (median of 30 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2010 Volkswagen Jetta?
There are 2 recalls and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Volkswagen Jetta
Stalling 197Check engine light 97Loss of power 82Won't start 48ABS 40Door locks 30Hesitation 27Won't shift 26Jerking 25Screen failure 22Engine failure 20Headlights 20Airbag light 14Misfire 13Coil spring 11Battery drain 10No deployment 9Wipers 9Adaptive cruise 7Fire or smoke 7Fuel leak 7Harsh shifting 7Key fob 6Knocking 5Overheating 5Transmission failure 5
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