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2011 Volkswagen Jetta: fuel pump failure

84 of the 607 complaints about the 2011 Volkswagen Jetta describe fuel pump failure.

owner complaints
84
of this car's complaints
14%
typical repair cost reported
$6,500
typical mileage
46,000
recalls
1
Is there a fix? There is 1 recall for this area of the car. See below

Fuel pump failure by model year

What owners say

Filed Apr 24, 2020 · Engine, Fuel system · 174,820 miles · CA

Driving this vw jetta tdi 2011 on the 605 freeway south in long beach when the yellow glow plug light started linking. Car lost power. Would not accelerate, I rolled out of the freeway to an exit. After this engine stopped. Car would not start anymore.I called vw care to start a claim because this car belongs to the diesel gate scandal. To my bad luck, I found out a few weeks after I bought this car, 12/17/2019, that they had many repairs made and also that the fuel pump will go bad and the repair cost thousands of dollars. The lady of vw care, (800)822-8987 told me that my warranty for the fuel pump expired at 174,620. She asked me whats the current mileage. That is 174,847. So she said my car is not covered any more. I still asked her to put in a claim. She gave me the following claim number:[xxx]. I just feel very suspicious after they hid so much information before during the scandal for my car to die exactly a few hundred miles after this warranty expires. There are thousands of these cars out there. Can someone investigate because why will my car die exactly a few miles after the warranty expire. Have they played with the computers to do another similar thing? I hope not. What I hope is that in good faith vw repairs my car at vw of garden grove here in california. That is where I made an appointment to take the car monday april 27, 2020. I have just had this car for 4 months. :( to look up my cars warranty under the diesel gate: https://www.vwdieselinfo.com/ input my VIN number: [xxx] notice that they add 48,000 miles to the last service fix made to the car. It was 126,618 miles. That adds to 174,618 now the car is at 174,847 you can also visit: http://vwcourtsettlement.com/ information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Feb 21, 2020 · Fuel system · 78,000 miles · IL

Twice the car just stalls. On the road or in a intersection. Car was in motion, on street, and just killed, motor shut off! Checking several forums there has been multiple reports of diesels prior to 2013 where the high pressure fuel pump goes out. Luckly I did not get hit by another car.

Filed Oct 30, 2018 · Fuel system · 1 miles · OR

When driving car the engine will stall and lock up the power steering. It may happen 3-4 times within in 3 mile distance. It has been taken to two different auto repair shops one of which deals only with german motors. The problem cannot be diagnosed. After replacing the fuel pump and crank shaft sensor the problem still exists. This is so dangerous to drive as you don't know when it will happen. Please help with suggestions as the mechanics aren't able to diagnose the problem. Thank you

Filed Jun 21, 2018 · Electrical, Fuel system · 110,000 miles · MN

Takata recall. When starting the vehicle after seating for more than an hour, it takes an excess amount of cranking before the engine fires. 10 plus seconds. One its running it usually drives without issues until you get to 5/16-1/4 tank. While driving down the highway it starts to loose power. The car feels like it is going to shut off. It looses power, gains and loose power causing it to sputter and loose control. After a few moments it is back to normal. Then proceeds to happen sporadically usually every couple miles until it gets fill it up. This happens on city roads and highway. I fill the tank up and I only get on average 10 gallons into the tank, so I know its not out of gas. I have had the fuel pump test numerous times by different mechanics. All of them said its not loosing pressure, and it primes when the drivers door opens like it should. After reading online I have noticed many jetta owners are having the same problems and can not seem to get it fixed. This is very concerning cause it can cut power at any moment and is very dangerous. This has been happen since I bought the car about a month ago and continues to happen if it falls below the 5/16 a tank. This is a problem that has effected many jetta owners and prevents a risk to them and other cars on the road. This is a manufacturing problem and needs to be corrected. Thank you.

Filed May 22, 2018 · 106,000 miles · TX

The ignition switch on my 2011 jetta is regularly becoming stuck and I cannot turn off my vehicle. I spent over an hour on saturday evening while parked in driveway trying to turn the vehicle off and remove the key to no avail. I had to remove the fuel pump fuse along with unplugging the battery. The radio system also went out. Following a loud pop the system quit working completely. Similar to many reports I have read online since the occurrence.

Filed Nov 14, 2016 · 55,000 miles · CA

Car stalls with no warning while driving. Fuel smells permeate the air around vehicle after a few minutes of attempted starting. Vw denies it is a fuel pump issue. The car has been in a shop for over a month with no fix in sight. Yet vw-america denies claim under lemon law.

Filed Aug 3, 2016 · Fuel system · 64,000 miles · FL

Tl* the contact owns a 2011 volkswagen jetta. While driving 40 MPH, the vehicle stalled without warning. The contact was not able to restart the vehicle. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.

Filed Aug 3, 2016 · Fuel system · 40,000 miles · FL

While driving the car to work last thursday (07/28/16) the car stalled and rolled to a stop. I had it towed to my mechanic and he indicated that the fuel pump and possibly the injectors need to be replaced. The car had just under 1/4 tank of diesel fuel at the time. There were no error lights or other indication of failure. The vehicle is still at the mechanic, he indicated that the parts are $900 and labor will be additional. Depending on what he finds as he does the repair. He indicated that the injectors may be damaged which would add an additional $1000 for parts plus labor. I didn't take the car to vw because I don't trust them. The AC failed last month and they wanted $1900 for the repair, I brought it to my mechanic and had it repaired for $800. They billed me $200 to tell me the AC was bad. The car currently has 40,000 mile on it. I don't have the repair invoices at this time. Up to the time of the AC failure all work has been completed by vw.

Filed Mar 28, 2016 · Engine · 73,000 miles · FL

High pressure fuel pump breakdown littered the diesel injection system with metal particles. At least the following were damaged, according to volkswagen fuel pump has metal in it intake fuel pump high pressure pump auxillary fuel pump fuel lines 4 injectors fuel rail w/sensors this is a $6,500 fix and there is an astronomical failure rate that is greater than 1%. I believe that this problem should be revisited.

Filed Mar 1, 2016 · Fuel system · 88,000 miles · AE

The car is a 2011 vw jetta sw tdi. On sept 7, 2015, while driving on the autobahn, the car's check engine light activated and the car abruptly lost power. I coasted to a stop on the shoulder. I shut the car off and it would not restart. It was towed to the nearest vw dealer. We had to rent a vehicle for almost two weeks. Vw said the fuel pump was destroyed due to tainted diesel fuel. Reports indicated that metal shavings were found in fuel samples. Vw replaced the entire fuel system at a cost of eight thousand euros. I have contacted the esso station & headquarters. Esso has indicated that there have been no reports of tainted diesel fuel at the station. I am being shuffled between the esso station & the vw dealership. It is obvious who the responsible party is. Vw needs to do what is right and demonstrate corporate social responsibility.

Filed Jan 3, 2016 · Fuel system · 77,000 miles · CA

High pressure fuel pump failed containated the fuel system with metal particles well I was on vacation on five lane freeway just south of pasadena highway 5 fall left lane just stopped running almost accident trying to cross four lanes with no power.

Filed Dec 17, 2015 · Fuel system · 143,000 miles · NJ

2011 jetta diesel complete failure of high pressure fuel pump without warning at 50 MPH ascending a large bridge in vehicle what has had scrupulous periodic maintainance. Occurring at rush hour on a 4 lane high traffic river bridge (295 delaware memorial bridge) a very dangerous time and place due to collision possibilities. My research so far is that this is a common problem with the company covering it up to 120 thousand miles. No notice has every been received of this propensity or of the, what seems to be "secret" warranty extension.

Related recalls

Fuel system, dieselReported October 3, 2011 · 168,275 vehicles affected
What is wrong
Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. The fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and RPM conditions. This resonance creates additional stress in the fuel line.
Risk
Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. Leaking fuel in the presence of an ignition source, may lead to a fire.
Remedy
Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. Volkswagen and audi will notify owners to have the vehicles repaired free of charge. The safety recall is expected to begin during november 2011. Owners may contact volkswagen at 1‑800‑822‑8987.

Recall number 11V490000 · Recall details

Questions about the 2011 Volkswagen Jetta fuel pump

Is fuel pump failure a common problem on the 2011 Volkswagen Jetta?

84 of 607 owner complaints about the 2011 Volkswagen Jetta (14%) mention fuel pump failure. The model year with the most reports is 2009.

How much does it cost to fix fuel pump failure on the 2011 Volkswagen Jetta?

Owners who mentioned a price put the repair at about $6,500 (median of 9 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2011 Volkswagen Jetta?

There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Volkswagen Jetta

Stalling 100Check engine light 50Loss of power 47Headlights 35Won't start 30Wipers 24Engine failure 17ABS 16Airbag light 14Jerking 14Fire or smoke 13Fuel leak 12Hesitation 11Door locks 10No deployment 9Won't shift 9Warning lights 9Screen failure 7Steering lock-up 7Misfire 6Adaptive cruise 5Brake failure 5Power steering loss 5Tire blowout 5

All model years of the Volkswagen Jetta

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