2011 Volkswagen Jetta: sudden loss of power

Filed Apr 24, 2020 · Engine, Fuel system · 174,820 miles · CA

Driving this vw jetta tdi 2011 on the 605 freeway south in long beach when the yellow glow plug light started linking. Car lost power. Would not accelerate, I rolled out of the freeway to an exit. After this engine stopped. Car would not start anymore.I called vw care to start a claim because this car belongs to the diesel gate scandal. To my bad luck, I found out a few weeks after I bought this car, 12/17/2019, that they had many repairs made and also that the fuel pump will go bad and the repair cost thousands of dollars. The lady of vw care, (800)822-8987 told me that my warranty for the fuel pump expired at 174,620. She asked me whats the current mileage. That is 174,847. So she said my car is not covered any more. I still asked her to put in a claim. She gave me the following claim number:[xxx]. I just feel very suspicious after they hid so much information before during the scandal for my car to die exactly a few hundred miles after this warranty expires. There are thousands of these cars out there. Can someone investigate because why will my car die exactly a few miles after the warranty expire. Have they played with the computers to do another similar thing? I hope not. What I hope is that in good faith vw repairs my car at vw of garden grove here in california. That is where I made an appointment to take the car monday april 27, 2020. I have just had this car for 4 months. :( to look up my cars warranty under the diesel gate: https://www.vwdieselinfo.com/ input my VIN number: [xxx] notice that they add 48,000 miles to the last service fix made to the car. It was 126,618 miles. That adds to 174,618 now the car is at 174,847 you can also visit: http://vwcourtsettlement.com/ information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jul 26, 2019 · Acceleration, Fuel system · 115,000 miles · OK

Vw jetta 2011 has been dying when idling, in park and while decelerating. It will be stopped at a stop sign or red light and just lose power. It has to then be put in park and the key must be turned to come back on. This also happens when coming to a stop. Recently, it happened coming off the highway going 45 MPH. Car had to coast and the brakes were ridden to a stop where car had to be turned back on. Dealership has allegedly replaced issues with the epc light coming on, timing belt and fell pump. The problem persists. Thousands have been spent on this issue and the car keeps dying. It currently has 115k miles on it. There is also an issue when pumping gas at a gas station. Every time the car is filled up, it will not stay the first time turning the key. The gas pedal must be pressed a number of time for the engine to turn over and then the gas pedal must be pumped to keep the engine on. Randomly dying on the highway, on city streets and in intersection is very dangerous and will result in damage to cars, injuries and deaths.

Filed Aug 10, 2017 · Driver assistance, Electrical · 84,000 miles · CA

Purchased 2011 vw jetta car recently for my daughter. It drove ok for a short while but then lost power while driving. First the radio turned off, then several lights turned on on the dash and the steering became hard. Finally the car turned off. I managed to pull off the freeway. After this, it would not start. We tested the battery but it was not the problem. Replaced the alternator but that also did not work. Now I am reading about many other complaints on this same model by other owners. I respectfully request that this be investigated as a recall since there are too many complaints about electrical problems that should not be ignored. Here is the website: https://www.carcomplaints.com/volkswagen/jetta/2011/electrical/electrical_system.shtml

Filed Dec 12, 2016 · Engine · 74,740 miles · TX

Car shuddered and lost power to speed up while driving on the freeway. I had to exit as fast as possible.

Filed Dec 12, 2016 · Engine · 96,000 miles · TX

Car shuddered and lost power to accelerate. Epc light and check engine flash - same as last time.

Filed May 3, 2016 · Fuel system · 121,000 miles · CA

Driving on the highway and the glow plug indicator light starts flashing with a lose of power. The vehicle stalls but luckily while exiting freeway. The jetta was towed to dealer where it was determined hpfp failure and the whole fuel system needs to be replaced. The car was not fixed ($6000) as it was past the warranty by 1000 miles.

Filed Mar 1, 2016 · Fuel system · 88,000 miles · AE

The car is a 2011 vw jetta sw tdi. On sept 7, 2015, while driving on the autobahn, the car's check engine light activated and the car abruptly lost power. I coasted to a stop on the shoulder. I shut the car off and it would not restart. It was towed to the nearest vw dealer. We had to rent a vehicle for almost two weeks. Vw said the fuel pump was destroyed due to tainted diesel fuel. Reports indicated that metal shavings were found in fuel samples. Vw replaced the entire fuel system at a cost of eight thousand euros. I have contacted the esso station & headquarters. Esso has indicated that there have been no reports of tainted diesel fuel at the station. I am being shuffled between the esso station & the vw dealership. It is obvious who the responsible party is. Vw needs to do what is right and demonstrate corporate social responsibility.

Filed Jan 14, 2016 · Electrical, Engine · 93,000 miles · FL

Tl* the contact owns a 2011 volkswagen jetta. The contact stated that the vehicle's horn and radio did not function, there was a burning odor, and the windows functioned independently. In addition, the vehicle felt as if it would lose power, the air bags were not functioning, and the exterior lights were malfunctioning. The epc and catalytic converter malfunction warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

Filed Sep 18, 2015 · Fuel system · 60,000 miles · AZ

While driving on the freeway, the diesel coil light started flashing and our vehicle lost power. We pulled off of the road, the vehicle stalled, so we had the vehicle towed to the dealership. Dealership determined it was a fuel system failure(metal in the system) and sent the fuel to be tested. Test result said insufficient lubricant in fuel, therefore repairs not covered under extended warranty. Dealership informed us that we needed to be using "toptier" diesel. We researched this (having never been told this before) and realized we had purchased diesel from a "toptier" listed station (shell). Dealership told us to make a claim with our insurance company since it was an "outside influence" that caused the failure. Insurance company is investigating whether or not this is a valid claim.

Filed Aug 28, 2015 · Fuel system · 70,077 miles · CA

Vehicle began stuttering and lost power. After an additional 20 seconds shut down and would not restart. It appears to be a problem with the diesel fuel pump as metal debris were found. Dealer claims vw must test fuel however I know the car has always been properly fueled and has the fueling safeguard device installed.

Filed Aug 20, 2015 · Engine, Fuel system · 52,000 miles · NY

Manual transmission tdi sportwagen. Driving 30 MPH in 4th gear. Flashing glow plug warning light went on. Vehicle lost power and speed. Attempted to downshift. Engine immediately shut off and RPM went immediately to 0. Lost power steering and brakes. Did not have enough speed to bring vehicle to curb. Vehicle stopped at intersection and had to be towed. Dealer diagnosed as hpfp failure.

Filed Apr 27, 2015 · Fuel system · 82,142 miles · TX

Hpfp catastrophic failure started vehicle and while driving experienced loss of power. Diesel glow plug illuminated and mfd message read "service now". Stalled at traffic light and would not restart. Towed to vw of corpus christi the next day. Vw repaired at their cost. Never fueled with anything but diesel. Repair ticket indicated that 'diesel looked ok". I was fortunate that this did not occur at highway speed. I believe that the complaint was closed too early by the federal safety agency and is not due to misfueling as you have been convinced by vw but rather a design flaw in the hpfp. I have lost confidence in this brand and the federal safety agency due to this issue.