2011 Volkswagen Jetta: loss of power steering

Filed Aug 10, 2017 · Driver assistance, Electrical · 84,000 miles · CA

Purchased 2011 vw jetta car recently for my daughter. It drove ok for a short while but then lost power while driving. First the radio turned off, then several lights turned on on the dash and the steering became hard. Finally the car turned off. I managed to pull off the freeway. After this, it would not start. We tested the battery but it was not the problem. Replaced the alternator but that also did not work. Now I am reading about many other complaints on this same model by other owners. I respectfully request that this be investigated as a recall since there are too many complaints about electrical problems that should not be ignored. Here is the website: https://www.carcomplaints.com/volkswagen/jetta/2011/electrical/electrical_system.shtml

Filed Jul 21, 2016 · Steering, Suspension · 62,000 miles · WV

Rear left tie rod fractured resulting in loss of steering control at 45 MPH on a wv hwy 152.

Filed Aug 20, 2015 · Engine, Fuel system · 52,000 miles · NY

Manual transmission tdi sportwagen. Driving 30 MPH in 4th gear. Flashing glow plug warning light went on. Vehicle lost power and speed. Attempted to downshift. Engine immediately shut off and RPM went immediately to 0. Lost power steering and brakes. Did not have enough speed to bring vehicle to curb. Vehicle stopped at intersection and had to be towed. Dealer diagnosed as hpfp failure.

Filed Aug 26, 2014 · Acceleration, Engine · 15,000 miles · DE

Shortly after purchasing the vehicle new we experienced issues with the vehicle stuttering when driving and at times shutting off completely as if it stalled (the vehicle is an automatic with the dsg transmission). We took the vehicle to the vw dealership under warranty but the tech could not replicate the problem and sent us on our way and told us to comeback if it kept occurring. The problem persisted and we took the vehicle to the service department again and they said the problem could not be found and once again sent us away and told us to come back if the problem kept occurring. The vehicle is now stuttering and stalling much more often and the warranty has run out. I called the vw hq they told me to take the vehicle in and have the tech look at it which has cost me $112 in which they once again found nothing and recommended I let the car warm up prior to driving. It is currently summer and the low temperatures are around 70 and the highs are 85+. In addition this is a modern vehicle and had I know I was going to need to let it warm up I would not have purchased it. This isn?t the 50?s. My wife and I now feel the vehicle is unsafe to drive due to the fact it stalls out at unpredictable times causing a loss of power steering, power brakes. If vw does not fix this issue I will be trading it in due to their disregard for safety of my family.

Filed Aug 8, 2011 · Fuel system · 2,947 miles · KY

2011 volkswagen jetta sportswagon tdi. Car stalled in traffic and would not restart. Extremely dangerous situation as there were cars following behind as car stopped without warning. Also, during the stall car lost power steering and was difficult to maneuver to site of street. Car would not re-start and had to have it towed. Car was nearly new (just over 2 months and had less than 3,000 miles).